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“Gisele Foulks provided us very timely, well-explained, and responsive service. In almost real-time we were able to identify the administrative tasks and forms that needed completion to enable updates our account and to generate a Power of Attorney / Lien Release form which will enable us to retitle our automobile.”
“I filled out a car loan application with NextMark. Immediately, I received a call.The usual route of sending in two current checks was done. Credit scores checked. Loan was approved.The loan officer was so sweet and professional.She walked me through whatever it was, that I didn’t understand. The APR very good.Now, I got my car.Thanks Semira Abegaz, what a great job!”
9AM - 5PM
14001 Metrotech Dr, Chantilly
Banks
“I recently visited Bank Of America Financial center in Chantilly, VA, From the moment I walked in Arzoo Greeted me with a warm smile & A genuine eagerness to help me . had the pleasure of being assisted by Arzoo. I was on a business trip to Virginia and needed to complete several banking transactions. Arzoo's professionalism and patience were exceptional. She patently Guided me through each step answering all of my questions with clarity and precision , ensuring that each transaction was completed accurately and efficiently. Her dedication to providing excellent service truly stood out. I highly recommend Arzoo to anyone seeking a knowledgeable and customer focused banker. Thank you so much Arzoo . God bless .”
“Best customer service we've had in years. Kathleen answered all our questions and directed us in how to proceed. Plus she followed up later on to be sure we didn't have any further questions. Personal care like this is something we have not seen in years. Thank you.”
9:30AM - 1PM
12000 Government Center Pkwy #266, Fairfax
Banks
“Juan Helguero is extremely helpful and has assisted with so many questions for multiple years! My experience here has been wonderful! He should be a manager here!”
9AM - 5PM
315 Maple Ave E, Vienna
Banks
“Was very much pleased with the service I got at this branch. The relationship banker Shabnam patiently and kindly guided me through the whole process, answered all my questions and helped me make an informed decision about the accounts that I wanted to open. With her exceptional service, she raised the bar for me in the customer service I would expect in banks and other institutions.”
“Elena BilcaExcellent work ?Very professional, she helped me and explained very well about my card service. I recommend her.He is a very attentive and kind person.”
“Best customer service we've had in years. Kathleen answered all our questions and directed us in how to proceed. Plus she followed up later on to be sure we didn't have any further questions. Personal care like this is something we have not seen in years. Thank you.”
9AM - 5PM
12520 Dillingham Square, Woodbridge
Banks
“I had the pleasure of working with Celeste Riley and Elizabeth Maryam at my bank, and I must say they both exceeded my expectations. Their dedications and willingness to go above and beyond to assist me were truly remarkable. They were not only professional, but also displayed exceptional customer service. I appreciate their commitment and the outstanding support they provided. They are a valuable asset to the bank, and I highly recommend their services to anyone seeking assistance.”
9AM - 5PM
5679 Stone Rd, Centreville
Banks
“The whole team at the Lake Ridge location is fantastic. Top notch service and hospitality. Whoever says the opposite, they’re just having a bad day. A special shout out to Jayson for always going an extra mile with his service. This man deserves a promotion. Love this branch. 100% recommend it”
“We recently refinanced our HELOC with United Bank. Ms. Meenu Nandra (Assistant Branch Manager) at Chantilly branch herself helped us out with the processing and closing of the loan. We had a very pleasant experience working with her. She is very customer oriented, made sure that we were kept informed at every step of the process and got our HELOC processed from begin to end in just a matter of couple of weeks with full property appraisal done during the same time. On the day of closing and even afterwards she followed up multiple times to answer any questions or concerns with loan or the process and ensured that we received the best of the best service provided by the bank. We were very glad to have her on our side. Customer Service is very important to us. From her actions, Ms. Nandra earned us as a lifetime customer of United Bank.”
9AM - 5PM
7801 Sudley Rd, Manassas
Banks
“Met Malak at Chase Bank and what a splendid experience! She patiently guided me through everything and was very professional & cheerful. The colleagues also seemed like a warm bunch. I drove to this Branch because of the reviews and I was not disappointed. Best first impression of USA banking!”
“John and his team are awesome. They helped and patiently guided me through the entire process. They stayed available and in constant contact. They were always clear about the next steps. I will definitely use them again. Extremely happy ?.”
“I wanted to thank Parul, a Merrill Edge representative at the Bank of America branch in Fairfax, VA for her excellent service. Parul steadily worked with me through each step of a complex transaction process. She is very thorough in her work and provides exceptional customer service. It was such a pleasure to work with Parul.I would also like to thank Veronica, the Bank of America representative as she assisted me with all of my banking needs at the branch in Fairfax, VA. Veronica provided excellent service as well. Veronica was very thorough and also communicated with me throughout the process. What an exceptional experience in working with Veronica.I am very thankful for Parul and Veronica and the excellent service that they provide at the Bank of America Fairfax, VA branch.”
9AM - 4PM
9910 Main St, Fairfax
Banks
“I have had a great experience working with Sandy Spring Bank, both the Fairfax and Springfield location. The staff here are super friendly and quick to respond to customer needs. They also sponsor local community events in Fairfax City that my family and I have enjoyed.”
“I had a very VERY pleasant time today with Burke & Herbert. Right after a very sad experience with PNC Bank I ran over to Burke & Herbert. Even though they were short staffed Ms. Huarez helped me out greatly. She was very patient, kind and knowledgeable. I feel like you can rest assured if you have concerns or questions that you will treated with respect, dignity and get your questions answered. Very happy so far with this Bank.”
9AM - 5PM
4020 University Dr, Fairfax
Banks
“Navy Federal Bank in Manassas is truly outstanding. The exceptional service provided by their team creates a pleasant banking experience. The staff is not only professional but also genuinely caring, making every visit enjoyable. They are always ready to assist with any banking needs, from simple transactions to more complex financial advice. The welcoming atmosphere and personalized service set Navy Federal Bank apart. It's no wonder customers like me love banking here. The combination of friendly, tearful people and top-notch service makes Navy Federal Bank in Manassas the ideal place for all your banking needs.”
“Today I had to visit this Bank Agency and I was very satisfied with the services they provided me. Ms. Ledis Gares, thank you very much for having resolved my case, from you I acquired a very nice experience and I want to emphasize once again the great development undertaken and the experience that the Bank provides to its clients. Forever my favorite and reliable "BANCO OF AMÉRICA" since 2004.”
8:30AM - 6PM
11098 Fairfax Blvd, Fairfax
Banks
“I went to the bank and received excellent customer service from Saige. She and the rest of the staff were super friendly and helpful. I had one of the smoothest banking experiences.”
“Very friendly, helpful staff. Indu, the woman working my transaction, was very sweet. And another teller working besider her fandangled my transaction to end up costing me half as much as it would have had we processed it my (incorrect) way. Thank you!”
9AM - 5PM
10461 White Granite Dr, Oakton
Banks
“Deposited some summer funds into the kiddos savings account at our Congressional Federal Credit Union. Love their Saturday hours due to Monday thru Friday office hours aren’t conducive to my schedule. The staff were friendly and courteous throughout the entire process. Would recommend membership at a credit union for anyone looking to change or add an account for themselves or their kids. Enjoy!”
“Made my first ever savings account with Apple FCU when i was in high school, and I've been with them ever since! AFCU has always been good to me ? The in person wait times at this branch can be a little long, but the people working there are kind and helpful.”
“Went in with a question about my account and the bank teller was very friendly and very helpful. They were able to help me with my question and walk me through process I needed to get the most out of my banking.”
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“I've always had a pleasant experience at this bank. The tellers are helpful and the wait times typically aren't too bad if you have to talk to the loan department as a walk in. I never had an issue here.”