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November 2023 by Candice Barton
Worst experience ever. I had to wait till morning of 3rd day for them to tell me diagnostics showed nothing and get my oil changed. I was told extended warranty covered diagnostic then I was billed for half hour of labor. I told them code the computer was throwing and asked even if I paid would they look into it. I was told No. I do not recommend Joe Whiting service advisor.
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November 2023 by Jianzhu Chen
Even though it takes me a while to find the location, the price is very decent, and the service is very good. I had my car's annual inspection done in 1 hour. It is amazing!!! Thank you. I will come again
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November 2023 by Ann Marie Filice
Paul with Internet sales was great. He answered my questions quickly and was patient with my indecisiveness on a vehicle. Once I made decision, Josh with Chevrolet helped with my purchase. Sales and Finance team were great from beginning to end. I honestly dread purchasing a vehicle. Shelor made the process easy and actually enjoyable
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November 2023 by David MacMillan
Leaking exhaust. Needed replacing the manifold gasket. Tried 3 other shops closer to home but when I called the dealership they made me an appointment for an hour away! Joe was great and the service was done quickly efficiently and had me on the road to Florida the next morning.
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November 2023 by Elizabeth Gurney
We were extremely impressed and happy with the experience we had purchasing our car. Josh and his sales manager were easy to work with and made the purchase process quick and easy. We would definitely go back for any future purchases!
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October 2023 by Maureen Bare
After experiencing an accident with wracking a guard rail on I81 , state trooper suggested we go to S. Motor Mile to have them assess safety of vehicle to drive south. Every single person we encountered was top notch and helpful. Joe handled our intake info and he had a wonderful way of calming me down. The two of us and little Yorker waited comfortably in your very warm lounge. We were back on the road very quickly and Joe took the time to give us both wordsOf assurance and caution.We are so thankful to have experienced your fabulous service so quickly and warmly. Also haveTo commend you on theeverything !We have never experienced such a large and efficient operation - kudos and thanks to all involved.
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October 2023 by Sandy Deeds
Normally I hate taking my car for an oil change but today was just the opposite! I went to Shelor Motor Mile Service Department this morning for a 9 am appointment and arrived about 8:45. I was met and directed right into a bay. Special recognition goes to Brian Lawless who handled my paperwork, got me checked in and directed me to the visitor waiting area, an exceptionally clean and spacious area where I had free coffee and a comfortable seat. In less than an hour Brian let me know my car was ready to go and arranged for me to check out! Thank you Brian and Shelor MM Service Department for this very positive service experience! I highly recommend Shelor for your auto service needs. Be sure to ask for Brian Lawless! He's the best!
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September 2023 by Kesha
Stacy was great as well as the rest of the staff. I brought my car at shelor and they do a good job on my car.deffently worth the drive and the money
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September 2023 by John Pierce
Sean was excellent from beginning to end! Even helped me return my rental car. I highly recommend Sean! Thank you for the excellent sales experience Sean!
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August 2023 by Rick Whittaker
Brandon treated us with courtesy and respect like family. He didn’t rush or pressure you on things. Overall a great experience.
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August 2023 by Thomas Quesinberry
Like to take a moment to tell you how great Josh Beaver at Sheila Chevrolet was to deal with a great salesman even though I couldn't talk them in buying me a burger I'll get them on the next vehicle if you're looking for a good salesman Josh's war and great salesman along with the rest of the staff there at the Chevrolet place took me four or five hours to get the truck but we got it worked out and where I could afford a payment thank you Josh for all your help and you know I've been wanting a truck for a long time thank you again and your team for making this happen hope you have a blessed night and the rest of your weekend
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August 2023 by Jamie Altice
This was the easiest purchase I've ever made Jesse made it so easy for me and I didn't feel like I was pushed into anything and everything he discussed with me was on my paperwork 10/10 would recommend Jesse thanks for taking care of me
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August 2023 by Allison Mitchell
Shelor Express Service is not only quick but thorough. I appreciated Tyler taking the time to go over the findings of the report with me as well as giving me an accurate estimate of the length of my appointment. I appreciate Shelor having an Express Service Lane for quick oil changes, tire rotations and quick inspections.
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July 2023 by Kylah Inge
McKinley, Shannon, and Mark were absolutely fantastic in helping me buy my first new car! McKinley helped me make smart decisions when deciding on a vehicle and was an outstanding person to work with! Mark offered great pieces of advice for paying for it! Shannon found us the best rate possible! Everything was great! Can't wait to buy another car from Shelor in the future!
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July 2023 by Paul Smith
Joe was great to work with. He was very friendly, helpful and kept us updated on the progress of our repairs. I have had the pleasure of dealing with Joe on a couple of occasions now, and the service and attention to detail has been outstanding. Highly recommend the Shelor Service Center!
