-
October 2023 by Chris Moore
The staff are friendly but there are no staff at times!
-
September 2023 by Amy Horne
Every time I have been to this pharmacy to pick up for myself or grandson they are working hard to provide service to everyone. I have seen the pharmacist fill a prescription from beginning to end all by herself. Providing medication when she was the only person working.
-
August 2023 by Jim Tibbs
Yep, the won't answer the phone. Have tried multiple times. This morning I let the phone ring for 16 minutes: No voice mail or no one answered to put me on hold or anything like that. I was just in an accident and can't physically get myself over to the pharmacy. I need to talk with them but I guess that's not possible. Switching back to CVS or maybe Christiansburg pharmacy, which has a good reputation. Based on other reviews this pharmacy seems to have chronic management issues.
-
August 2023 by stephen handy
WARNING: DO NOT USE THIS PHARMACY FOR ANY SCHEDULED / NARCOTIC PRESCRIPTIONS!!! Someone is taking large quantities of scheduled prescriptions by switching bottles off camera after the robot camera count. Now my poor, disabled wife has less than her 90-day prescription and will likely have a severe adverse affect from not having this medication due to the severity of her Multi Sclerosis. MANAGEMENT IS RUDE, SHOWS NO EMPATHY, AND IS EXTREMELY IMMATURE!! They will refuse to help, perform an inventory or, assist in any way. The police will refuse to help and always side with a pharmacy! Be careful who you do business with if you are truly ill. ZERO STARS!!!
-
June 2023 by Morgan Vaughn
Very rude staff. Thanks for saying you couldn’t give me an estimate for my dogs medication… I called christiansburg pharmacy and they gave me an estimate.. it is SO much cheaper at Christiansburg Pharmacy than when previously filled at Kroger. On top of that they are extremely friendly. Goodbye forever! :)
-
May 2023 by Ivan A.
This company discriminates against all Puerto Ricans. They don't accept Puerto Rican driver's licenses. We are US citizen!!
-
April 2023 by Jonathan Carroll (Rianieko)
They always seemed understaffed for the amount of volume they have. This isn’t on the employees, but their leaders. Inside is a long wait, and you can forget about the drive-thru. They might send through one car an hour.
-
October 2022 by Sharon McDaniel
Always like going to this Kroger. They usually have some really good deals. Their fruit is above the rest. Always friendly staff. Just one of the ones I like to go to.
-
June 2022 by Thouwho S.
Bought an 8pc fried chicken. Chicken was cooked at 2:30pm, we bought it at 4:30pm, I got someone to reduce it to half off. We get home, it has 3 thighs, 2 legs, 2 wings, and 1 breast. To top it off, the chicken was burnt and very greasy. So, a box of Mac and Cheese for dinner instead of chicken. Very disappointing.
-
May 2022 by Rav S
Whenever I attempt to call the pharmacy, no one answers the phone. The staff can be rude at times, for example.. They will look right at you in a line and then turn around and walk away rather than assisting you. This has happened several times to me. I understand that they are short staffed, but how your treated as a customer shouldn't change.
-
April 2022 by Jason G.
I stopped by this grocery store because I was looking for a Food Lion to buy the organic dal that they usually carry. This location is near the freeway and apparently Food Lion is a mile or two down the road. The restroom was clean. The first employee I talked to was nice. However, I asked another employee about the dal and she didn't help me well enough to find it or confirm they did not have it. As an organic vegetarian this place failed me. They have little food that I eat. I like organic vegetarian food without sugar added and I avoid weird sugar cocktails and white flour if I can. I also like it at a good price and I noticed they had some products in the Simple Truth organic brand, but not what I was seeking. I do not know which products they stock and which ones they don't, but Simple Truth is a good brand although it can be expensive when it's not on sale. I left and visited CVS across the street and they sufficed. Instead of organic dal they had organic lentil and vegetable soup which is similar.
-
February 2022 by Stella Hayes
Wouldn’t even give them 1 star if I didn’t have to. Been calling for over 6 hrs today for one prescription and no one picked up. Even called the front twice, who transferred and still no one answered. The front wanted to use the excuse they are understaffed and busy. Then hire more people. Totally uncalled for. This is peoples health they are dealing with. The company makes millions, hire more help. Will never go back again.
-
February 2022 by Robin Beeken
The drive through has been closed the last two times I went there this month. No handicap parking available or any other spots unless you can walk a long distance. Called ahead to see if my mother's medicine was ready for pick up, but know no answers the phone. So after waiting a half of a day I went in the store to find at least 20 people in line. When it was my turn the medicine had still not been filled. The lady who waited on me was friendly. Not enough workers!!! I felt sorry for the people that was working!!
-
February 2022 by Jacob McCall
Awful experience every single time. Line is ALWAYS long and it doesn’t matter what time of day it is. I’ve been currently standing in line for 15 + minutes and have seen 2 people complete their checkout. Just as bad as cvs across the street
-
October 2021 by Mel Price
Very very busy and so slow but bet nice pharmasists