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November 2023 by Gary Gartner
Working with Casey at Southern Team has to be the best experience I have ever had at a car dealership. The entire team really cared about delivering great service, and were not remotely pushy (which has been my norm with car dealers unfortunately). We bought a used car for my son but would consider shopping a new car there if the opportunity arises in the future.
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November 2023 by Rachel
When we purchases our vehicle we were told the vehicle qualified for “values for life”. After having the car serviced we were told this was incorrect. Had we known this we would had scheduled the service at a more affordable and convenient location. We were very happy with southern team after purchasing our first car there and did not hesitate when we needed another vehicle, however we are not sure we will buy another one here after this experience if the statements made by the salesmen cannot be trusted.
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October 2023 by Mary Sienkiewicz
I Live in Lynchburg and I I purchased a 2023 Nissan Altima from Team Nissan New River Valley. They were awesome from the start to the end. Kevin, Shawn and James were great to work with. I will always consider them in the future!
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October 2023 by Emily Addair
We went to Southern Team because our close friends referred us there. We had a great experience and left proud owners of a pre-owned Nissan Rogue. Shawn, Paul, and Kevin, we’re all Knowledgeable, professional, and dedicated to getting us into our new car. We are absolutely pleased with our service.
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September 2023 by Jeff Owens
I have purchased 3 cars from Bailey here at Nissan and she is just an amazing, knowledgeable, kind, and overall fantastic to work with. Shaun was awesome at helping us get the financing we needed for the cars and James was very supportive of Bailey and runs a great team. Will be buying all of my cars from here.
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August 2023 by David Jones
I haven’t bought a car in 13 years so the process has changed quite a bit. The entire staff were friendly and made the purchase more comfortable than I expected. They met my terms of purchase. The salesman was new and stated that which I appreciated. Even though he was new he never hesitated to ask another salesperson which gladly helped him. I find that to be great team work which isn’t often found these days. I would highly recommend them to anyone.
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August 2023 by Anne White
Tire warning indicator at the start of a journey this morning made us come into the service department! The guys were so helpful checking everything and repairing the effected tire which had a screw embedded! Thank you Preston and all for sorting us out.Always impressed by the quality of service and customer care here.
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July 2023 by Dan darvalics
Service department staff from check in to check out are beyond friendly and helpful as well as informative. Special shout out to Preston for his abilities to know our entire family and his excellent customer service. Sadly I am moving out of state and this weekend service on both cars might be our last because of the distance we are moving. We bought 3 vehicles from this dealership and serviced them all there. Never left there with any complaints over the many years we have used them. Note to owners of the dealership Preston and his team are an invaluable asset to your dealership and can’t say enough good things about them. Thanks for your excellent service over the past 40 years.
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July 2023 by Tim Bloker
This has been amazing experience. My first time buying a new car and everyone helped out a lot. I wasn’t prepared at all. Kevin Thompson was helping me out from start to finish. He took the edge off what could’ve been a harrowing experience. A team of people were helping me out as well. Thanks James, Skye and Shawn.
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June 2023 by Aaron J
I just bought my second car from Southern Team NRV last night, and the experience was so outstanding that I had to leave a review!The team that helped me consisted of Sky, Kevin, Shawn, and Paul - I felt informed and comfortable the entire way. They made sure my wife and I had a firm grasp on everything that was going on throughout the process. They were patient and knowledgeable. The tablet is a nice touch, as well, and helps showcase all the features of the cars - it was easy to use and gave me a useful visual aid for some of the features I wasn't familiar with (and the team I mentioned were all right there throughout to answer any questions I had, as well).I am so happy with my purchase. The team there is always so helpful, professional, and polite - from sales to financing to vehicle service.I am a very happy customer, and I highly recommend Southern Team to everyone!
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June 2023 by Brittany Roatenberry
Great experience! From start to finish, Kevin, James and Shawn were awesome to work with! Made our experience very easy and great to work with! Definitely recommend!
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June 2023 by bradley henley
I can’t say enough positive things about my experience with Southern Team Nissan! My sales person Bailey was fantastic to work with and she answered all my questions without hesitation. Shawn who helped me close the deal was extremely knowledgeable and professional! I would recommend to anyone in the New River Valley and beyond to make the trip to see these folks! You will not be disappointed!
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June 2023 by Pat K. Collins
We had a wonderful experience at the Southern Team New River location in Christiansburg. From the time we drove onto the lot. Casey and Skye greeted us and were very helpful in finding exactly what we were looking for. The whole process was easy and friendly. We were pleased that Preston will be taking care of the maintenance of our car. Shawn did a great job as well. Casey thank you for going the extra mile to find what we were looking for. Danny and Pat
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June 2023 by laura taylor
I could not have asked for better “white glove” treatment at Southern Team. Bailey, Casey, and Shawn were incredibly supportive, answered all of my questions, and had everything prepared. The car was detailed to perfection. They were professional, timely and caring. A family friendly environment! All of my business will be done here. Can’t thank Southern Team enough!!
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June 2023 by Suzanne Noakes
I saw the exact vehicle I thought I wanted on-line, and when I showed-up at Southern Team Nissan NRV, Cameron was absolutely amazing! His customer service was top level; never ever did I feel any pressure if the sale didn’t go through as I did earlier that day at a different dealership. It made the whole process stress free. Cameron along with Shawn, the Finance manager, and the entire team there were amazing!
