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November 2023 by AJ Prussin
Absolute best folks around. They continue to treat you right even a few years after buying a vehicle from them. This is the only place we will go for car service and when it is time to upgrade and buy new vehicles. Brent runs an A+ service department. Don't let rumors of "stay away from the dealership" and "you are going to pay so much more" turn you away from coming here, they are not true.
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November 2023 by Richard
Brought a pre-approved offer in from my credit card company. Told them I wanted that vehicle and I wanted to use the offer. Still ran my credit 5 times and tried to stiff me with a higher interest rate than the offer I asked for. Dishonest hack of a salesman.
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October 2023 by Heather Wright
Buying our new car with Bryce at Duncan was a clam and comforting experience! We needed to make a fairly quick decision and he guided us every step! Thank you Duncan for our new car!!!
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October 2023 by Gabriel Brame
My sales rep. Joe Curtis is a joy to work with. Jerry McCann is very honest and fair. I am about to buy my 9th vehicle from Duncan. I do not buy from anywhere else. I cannot recommend them strongly enough to equal my 12 year long experience with them. Thank you Duncan Ford for providing my vehicle needs for my construction company NRV Renovators, and the Brame family
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September 2023 by Peter Pyper
Any time a person makes a large purchase they are confronted with excitement and doubt. For some the purchase of a car can be extremely stressful. So, it's important to trust the sales associate who is assisting in the process. You can trust Beth Rose. She made the purchase of a new vehicle extremely stress-free for my wife and I. From the moment we got to Duncan we were treated like royalty. I highly recommend buying a vehicle from Duncan Ford, Lincoln, Mazda!
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September 2023 by ken sherlock
Joe Curtis was easy to work with. No drama, no long waits. Easiest, most straight forward car buying experience ever. We love the Maverick!
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September 2023 by Kevin Altizer
Always a great experience working with Duncan Automotive! Big thanks to Andrew for finding us the perfect vehicle for our business and John Meyers for completing the sale and going out of his way to make the transaction easy with our hectic business schedule.
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August 2023 by Cara Lemaitre
They were awesome. I have medical problems so I had to do the deal online and my new car delivered. They made the purchase easy. They were patient and kind. I will be a returning customer for sure. Highly recommend.
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July 2023 by Nolan McGlynn
Duncan Ford is a great place to get a new Ford car. I worked with my rep the whole time until my order was complete. The process was really straight forward and my rep answered all relevant questions well and provided all the information I needed about my car purchase.
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July 2023 by drbiohazard1
I had a wonderful experience with the Ford dealership here in Blacksburg. I tried to go to the one in Wytheville to help me with a recall and they refused to help me but Duncan ford wasted no time to help me get back safely on the road and within 1 business day. Thanks to everyone who work at Duncan. Keep up the great work.
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June 2023 by Henry Bass
I enjoyed buying my F150 Lightning electric truck from Duncan! I was in touch with them from the first day I signed up on the waiting list (June, 2021!) through delivery just a few days ago (June, 2023!). They always answered questions quickly, often better than Ford factory/national social media sites, and made the purchase process very easy. I expect to use Duncan for service and future purchases as well!
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June 2023 by Joe Walker
When my ole 2011 Ford truck had an issues, so I brought it to Duncan Ford Lincoln and give them the lo-down on what it was doing! After diagnosis a bit of work was needed and I had it done. Timeliness, professionalism and genuine care was demonstrated toward me and my truck’s needs during every visit at Duncan Ford Lincoln, whether it was a repair or service need!Duncan Ford Lincoln has stood behind everything they’ve done for me and I appreciate the attentiveness and professionalism shown by every employee at Duncan Ford Lincoln!Joe Walker
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June 2023 by Google user
I enjoyed buying my F150 Lightning electric truck from Duncan! I was in touch with them from the first day I signed up on the waiting list (June, 2021!) through delivery just a few days ago (June, 2023!). They always answered questions quickly, often better than Ford factory/national social media sites, and made the purchase process very easy. I expect to use Duncan for service and future purchases as well!
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March 2023 by Richard Hernandez
A great auto buying experience coming from someone that tries to avoid going to dealerships to purchase cars. Steve Akers, one of the salesman there, made the process really simple and effortless to buy my latest vehicle. Plus I traveled 120 MI from my home to get the car.
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February 2023 by Denice Shephard
I called about a 2015 f250 XL SD truck they had on their lot, the salesman sent me pictures of the undercarriage to my cellphone per my request. I told him I was driving 2hrs to look at the truck. At no time did the salesman tell me the truck was badly DAMAGED! No where in the description of this truck does it disclose that the truck is damaged. All the photos are taken at a distance to HIDE all the damage this truck has. Scratches,all over the truck, multiple dents, the floor lining was coming up threw hole in the floor board, and the driver tail light was BROKE! The truck was marked "as is "The truck was OVER PRICED because it is a 2015 w\extremly low miles. I thought I was going to look at a truck that was in excellent condition at a well respected dealership I WAS WRONG!! I expressed my anger to the salesman and to the manager! Then I left!! Extremely dissatisfied!!!
