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August 2023 by K Smith
This T-mobile location is the best they are very professional and knowledgeable. Special shoutout to Q who was extremely helpful in both suggesting a better plan for my account and helping with a issue another location let me down on.
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July 2023 by Trv009
I believe Jordan was the rep to help me upgrade my Iphone. He was amazing! so kind and patient with all my concerns and questions. (Had to be a 1,001 questions) I like to know I'm getting the most out of my carrier at the best deal! Jordan was timed enough and I left pretty satisfied with the transaction.
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July 2023 by Squidy games South
Melanie is a Rockstar I was down and out having Sim card issues.she had a smile at the door and know how to get me back 100% in no time. T MOBILE CUSTOMER FOR LIFE NOW ! She proves expert in her title accurate
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March 2023 by Sarah Sines
Excellant service. The young lady explained every thing to my brother on how to navigate his new App lj e 14 apron Max
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March 2023 by Evon
I want to thank Genniea, Q and John for spending their time helping me get my phone situated!! Thank you for being patient with me!!! I will be coming back. This is the best Tmobile in town!!!!! I wish I could give yall 10 stars!!!!!
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February 2023 by Shane
We had some fairly complicated service needs including transferring a line over from Sprint to a family account with T-Mobile and then trading in a phone for an upgrade and doing a service repair for a Sync-Up device. All in one visit .. this team knocked it all out effortlessly. No other stores have as much knowledge. They were very patient and friendly, we can't say enough about the staff, Thank you!
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February 2023 by Ashley Griffith
We got 2 new iPhones here and everyone was super nice & helpful with the entire process! They explained everything in detail, answered all questions, this is a great T-Mobile to go to!
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February 2023 by Michelle Mullins
Fantastic customer service! King Q and Javier made sure that we had everything we needed even though it was close to closing hours and made it a super easy process! Can't say enough good things about this location!
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February 2023 by Linda Capen
Robert has been a fabulous help each time we have visited this store. Knowledgeable, friendly, and just an all around pleasure to work with. We will recommend this location to friends and family. Thanks Robert for all your help.
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January 2023 by Rose T.
I used to have Sprint as my cell provider but last year they merged with T mobile. This was my first time going to a T mobile store. I was having issues with my device and was also interested in upgrading from the 12 pro. Not only was my issue resolved but it turned out that I was eligible for a free upgrade.
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January 2023 by Lavern Campbell
Been going here for years... And I'm never disappointed... Josh and Tracy are my 2 go to people but if they're not in on any day I m ok with any one at this location
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December 2022 by Lalita Anderson
Q was an excellent store clerk. He provided very detailed and excellent customer service. Very friendly employees and very helpful staff. I will definitely use this store from now on for all of my mobile needs.
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December 2022 by Erin Skypilot
I’ll never get back the time I have lost in this T-Mobile store. I wish I never stepped into this place. Hands down the worst service I’ve ever experienced. I was just there to speak with the manager who was supposed to call me 2 months ago. If you’re a Sprint customer, they don’t care about you. I don’t want to be a Sprint customer anymore and I dam* sure don’t want to be a T-Mobile customer after this experience. The girl who sold me another line months ago lied to me and mentioned my bill was going to be $110.00/ month. Now my bill is $274.00 every single month. The manager, King D lied to me multiple times. All of the people that work at this store care about their commission check. Believe that. The don’t care about you. Well I sat there at the store for hours and hours trying to get some help with my bill. Not one person helped me, but they took my $. The manager of the store, King D probably didn’t realize that I was going to write this review because I didn’t have any cell phone service. He didn’t print me out a copy of my bill. Well he probably didn’t realized that I’m filing a small claims suit against Sprint/ T Mobile either. 100%. Do not believe anything that one of the T-Mobile members say. Trust me, you don’t want to get a high bill every month, because they won’t fix it. I’m off to the Verizon store. To get $400.00 for my phone and a brand new iPhone. I’ll never get back the time I’ve spent in this store.
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December 2022 by Jehma Faye Miechle
T-mobile staffers their really nice and very helpful to their customers.. They have a really good customer service. I referred to my family and friends. Specially those staff helping me yesterday Jordan and today is King Q. They are really helpful and they make it sure their customers happy.
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December 2022 by Waddell Gibbs
Genniea, king Q Robert and Josh gave me amazing service. That’s why it’s the only store I go to. I strongly advise you go here for all cell phone service needs. Thanks guys
