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October 2023 by Sarah Waller
We are visiting for a golf tournament and out of 6 people being serviced only 3 left decently pleased after an over $300 bill of course. Don’t go here if you get acrylic on your toes and definitely don’t go to Henry the pedi was terrible and they thought we would pay for something we didn’t ask for as I intended to leave the salon with Carolina blue toes. The man Thomas was extremely unprofessional and rude and was huffing and puffing while having to fix acrylic that was already lifting on my toes after only 20 mins of them being done. They need to learn better customer service skills or hire someone to run the salon who can take care of the customers effectively.
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August 2023 by Melissa Davis
Kat did my nails today and she absolutely rocked it out! I would highly recommend this place and her!
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June 2023 by Debora Mahan
The last time I was here I had a pleasant experience. I had my toes done in a hot pink with black color tip on the top. Similar to a French manicure but with darker colors as I can’t use light colors because my toes are discolored. I also cannot use gel polish because I have weak toenails and it damages them. When I came today I told the lady I wanted purple with white tip this time and she stated she couldn’t do that unless gel. I explained I did that here last time. At which time the front desk girl handed me off to a different person and I told him I want purple and white and if he couldn’t do it I would do pink and black again as I was not staying if they were going to force me to do the gel. To which he shook his head yes. Then when it came time to paint he said he couldn’t do it unless gel. I was not happy as I wouldn’t of stayed to begin with because they have done before. Someone I am assuming is the manager came to talk to me. He proceeded to tell me that I never had that done here and when I asked him if he was saying I was lying he said yes they don’t do that. Unbelievable when I had it done here. Terrible Customer Service!Service: Pedicure
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May 2023 by Marlo Bradley
I felt rushed even though I was on time and my tech was running late. My nails are good...exactly what I asked for however service was a little miss. Plus, I don't think I got the discount for paying with cash.
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April 2023 by Natasha Sanchez
I went for a pedi and fill in this past Sunday. There was no wait, I was seen right away. The tech who did my pedi was good. Another tech did my fill in, she wasn't very skilled. It took over an hour for the fill in alone, for short 2 week old square nails. They came out lumpy thick and not uniform. I just wanted to get out of there because it took entirely too long for the fill in. The application was poor by Tuesday they were lifting and here on Wednesday they all came off. Wasted money. Tech needed more training for technique and getting her time down and should not be charging customers for subpar work. Price paid didn't match the service received for fill in.Services: Acrylic nails
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March 2023 by Deloshier Greene
I absolutely LOVE this place!! I’ve been coming for 2 years and I’m not stopping! My husband and I get pedicures and I get my nails done faithfully. Everyone there is great!! Make sure to make an appointment so you won’t have to wait.
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February 2023 by Kelly
The people at this place are really nice but the tech I had did not do quality work.It took roughly 3 hours. I got a pedicure and a full set of gel nails. Kim was my technician.The pedicure left me with some small spots with no paint on my toes and other spots with paint. She didn’t do any filing and shaping on the toes. I also paid for the callus removal and while she did lightly scrub with a pumice, she didn’t put the work in to get the job done.The nails were a real situation. They did absolutely zero prep beyond cleaning on the nail. I asked for a simple almond shaped nail in matte black, what I got was a lumpy oval mess. We ended up calling the manager over who had her remove all of the gel and he started over. The results from the manager were much much better but still little lumpy and just not what I was hoping for. Afterwards my cuticles were extremely dry and inflamed and I had to ask for some cuticle oil.In addition to the nails and pedicure I had requested designs on 4 nails and an eyebrow wax which they did not do. They seemed really upset that I didn’t want lumpy nails and rushed me out of there.When I went to pay, I showed them my gift card that my boyfriend bought me. They said they had no record of it and refused to honor the gift card. I offered to show the bank statement where the charge was made and they still refused. So that was also a real mess also.Again, super nice people but I can’t recommend them due to a lack of skill.Services: Nail cut & filing
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February 2023 by Amy Goodman
ROMAN is a great full-service nail salon. They are friendly, well-organized, and very skilled. I really appreciate being able to book services online-.even that same day!
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December 2022 by Dianne Wilmore
Kay was the best! She was patient with me because I was tense. My nails are perfect.... Except they did not have my cotton candy color. Atmosphere was amazing! Very calming. Excellent service!!!!!!Service: Gel manicures
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October 2022 by Maria Sanchez
I love coming here for my pedicures! I go somewhere different for my manicures, but they have the best pedicures here. Complimentary drinks, friendly service, and amazing atmosphere! I love their chairs and the music is relaxing. It is not crowded or awkwardly quiet.Services: Pedicure
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October 2022 by Jessica I.
This place way over charges for the quality they give I wouldn't waste your time going here I've tried this place three times giving them the benefit of the doubt but always disappointed. Just go elsewhere
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September 2022 by D W.
Update on my one star review. Someone got back to me and continued to blame me for bringing down the economy for their one star rating. I wasn't going to bring up all the other times I was disappointed in their service, or how many other times I witnessed them disrespecting customers who asked for a service and got bad results. But since you want the truth- instead of just a bad review, now you've got two. Here we go: I will now give it to you. The PORN was just the straw that broke me, had my granddaughter or anyone else's child been there I would not only be writing a bad review but pressing charges! You got off easy. Secondly your nail tech caused an infection in my toe after a pedicure. I told her about it and she smiled and nodded, oblivious to my concern. I went in with a picture of exactly what I wanted on my nails, I was told yes, with a smile an nod, again, oblivious to what I wanted, it was not even close. (this happened several times btw) I asked to have glitter added to at least try, I was told NO. I asked to wash my hands , I was told NO. I made an appointment and still had to wait 20 minutes for a tech. They ask everyone who walks thru the door,' You have an appointment?" Like it matters. Ever since it has changed owners it's horrible. There are plenty of other places to take your business ladies and gentlemen, and I suggest you do that. As for the person who responded from the establishment, blaming me, a SIMPLE APPOLOGY should have been your response, not finger pointing. Shame on you!
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September 2022 by Melanie Henshaw
I got a dip here about 2 weeks ago.. the manicurist used the wrong color, and was totally disinterested with the job he was doing.. he never asked what length or shape I wanted and they ended up way too short and very square.. not what I wanted... The nails were thin and were not smooth. Within a week they started cracking and popping off.. eventually they all broke off and my nails are a mess. I'll never go back.Service: Dip powder
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August 2022 by Samantha D.
So are you going for decor or good nails? They do a great job with nails. I always get dip, love that they don't file and do the whole aluminum foil thing. The facility could be cleaner and have better decor but I'll trade that for nice nails!
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August 2022 by Maria Evans
Loved the appearance and atmosphere; however, the acrylic on one of my nails chipped after two days. They do have a warranty policy but I have no desire to return.
