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February 2024 by Joe Cox
I came in for an oil change and tire rotation. I will never go back to another Jiffy Lube ever again. The oil change, as far as I know right now, went just fine. But I stopped at a gas station right after leaving and noticed that my rims were all scratched up from the impact wrench. My truck only has 11,000 miles on it and this was the first tire rotation so I know it didn't happen anywhere else. The markings are very apparent that they are from the impact wrench. And there are scratches on multiple rims, not just one. I am shocked at the carelessness that took place during the tire rotation. If I felt like there would be any resolution, I would have turned around and went right back to the shop. But honestly, I have no faith that anything will be done about this issue but to try and redirect blame. Very disappointed. I worked at Jiffy Lube when I was fresh out of high school and I would never of imagined treating someone else's vehicle that way.
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October 2023 by Juan carlos Marquez
Quickly service at jiffylube it give you options what oil you to your car for serviceService: Oil change
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October 2023 by Carmen Sibilla
Very friendly and informative.
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October 2023 by Marcus Calder
This was my first time visiting a Jiffy Lube, and the process was highly streamlined and pleasant. They changed my car's oil, cleaned the windows, and vacuumed the interior. Afterward, my car was conveniently outside the front door for me. Service was top-notch!Service: Oil change
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September 2023 by Paul Dull
This location is convenient because it is only one mile from my office. I have never had to wait very long. They advise if there are additional issues, but they are not pushy.Services: Air & cabin filter replacement
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August 2023 by Jessica Brooks
Normally I love jiffy lube but this one was a trip... I walked in to get an oil change and nobody helped me. They were all sitting in their cars, smoking or just outside somewhere. There was a guy in the office that I guess doesn't work there and told me to go find Some guy outside... I ended up just leaving and going to another location
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August 2023 by christopher royster
The employees were very professional and had my vehicle in and out with no problems...very knowledgeable....and I will be coming back....Services: Air & cabin filter replacement
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July 2023 by Toni McDougald
Went here for an oil change, and all was well until I got on the interstate and began to hear hard rattling coming from under my vehicle. Stopped at a different Jiffy location and saw that my skid plate had not been screwed back on. It was hanging from my car, attached with zip ties. I am very disappointed in this, I usually have a good experience with Jiffy.This shouldn't happen with the cost of the services. I'm thankful for my regular Jiffy Location, who fixed it for me.
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July 2023 by Patty Ragland
All the guys were awesome in helping me with fixing my car.So very helpful and nice!
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June 2023 by serasoybean
I asked for an oil change, tire rotation, and blinker-light replacement. The workers were very kind and quickly completed the services. Will be returning!Service: Oil change
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June 2023 by Tanner Collins
Today visited the Jiffy Lube on Ironbridge Road in Chesterfield, VA.The Attendant asked if I wanted a tire rotation at a discount and I said yes.Minutes later, I was approached by a gentleman, Daniel, who shared that the “lug nut” was broken during the tire rotation. After a while, I inquired with the Cashier and she indicated that the Manager was talking with the District Manager and would get back to me.He came back and said the incident was not his fault and it is a result of the nut being misapplied when I got service from Firestone. He said he knew a guy who could fix it, but it was not his fault and he held no responsibility. When I began to ask questions, he became upset and approached me in a threatening manner and began to spray profanity all over the building. I felt threatened.I called the District Manager, Thomas Donnelly, and he indicated that he had spoken with the Manager and it was not their fault and they were going to do nothing about it.The event concluded with me paying my bill and receiving a “credit” for the tire rotation.I have not been to Jiffy Lube in a long time, but I hope this is not indicative of the level of service people have become accustomed to receiving The idea that they would let me leave without my tires properly secured is unsettling to me.
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May 2023 by Philip Young
Pleasant, professional, and quick. Knowledgeable and helpful we were done in approximately 15 mins. Highly recommendedService: Oil change
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April 2023 by Billy Pierce
I change my own oil and am very cautious when using a third party oil service station. Wendy was very knowledgeable, giving me confidence that my car was being serviced correctly. She convinced me to go with synthetic oil, new air filters, and her manager explained the in-depth difference between the two (oils). I was in and out, less than twenty minutes. Paid more than I had planned, but that’s what great service warrants. Highly recommended.Services: Air & cabin filter replacement
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February 2023 by Moises Mitchell Hollite
Highly recommended shop to visit for your car maintenance needs! No appointment, no BS and friendly staff as well. Especially Dan who where such a big help in every inquiry and services I require. They're all conscientious with their work and courteous with their clients. More power to you guys and thank you so much!Services: Transmission
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February 2023 by Tonya Johnson
I stopped here on my way home from work because my oil light blinked on. They took me almost immediately. The staff was very accommodating and took care of everything without trying to oversell or trying to pressure me into anything extra. They also searched for coupons to lower my oil change. Would highly recommend this location.
