-
July 2024 by Ash Nicole
Pretty good honestly just some of the Agents are disrespectful as if your nothing
Witch is verrrrrry annoying!!! And they are only open Monday - Friday witch is absolutely ridiculous
-
December 2023 by Felicia White
Always friendly and helpful.
-
June 2023 by Raul Sostre
Sloooooooow motion. 1 person in front of me. 1 teller
-
December 2022 by Lamar Dixon
Very helpful and knowledgeable staff. Always ready for you to make a deposit.
-
September 2022 by J Martin Jones
Been with Woodforest since 2007. Never had any real problems with the customer service. Gotta pay attention to the fees, though. They sneak them in, and they can add up fast.Very helpful battling fraudulent charges to our chequeing account . I'd recommend this bank to anyone. And their branches are right inside Walmart. How convenient is that? I mean, you're going to Walmart anyway....
-
June 2022 by reggie smith
Great personal,.helpful.
-
January 2022 by Tina Winfrey
The past few times I've been to this location, I haven't had good experiences at all. Either their systems are down or somebody doesn't know what they're doing. I made a recent deposit and I left the bank with a deposit slip but my funds weren't put into my account. I had to drive all the way back to bank to find out what was going on, because no one was answering the phone. I was so irritated. Eventually my funds were deposited, but why put someone through all of that. Proper training needs to be provided, because that is unacceptable.
-
November 2021 by Michelle Win
The past few times I've been to this location, I haven't had good experiences at all. Either their systems are down or somebody doesn't know what they're doing. I made a recent deposit and I left the bank with a deposit slip but my funds weren't put into my account. I had to drive all the way back to bank to find out what was going on, because no one was answering the phone. I was so irritated. Eventually my funds were deposited, but why put someone through all of that. Proper training needs to be provided, because that is unacceptable.
-
November 2021 by Chris Day
I needed to have my signature certified on a form. I went to Argent Credit Union where I have had an account since 1973. They said they couldn't do it unless it involved a movement of money. I took a chance and went to Woodforest. I do not have an account there, but the Branch Manager and her Assistant couldn't have been more helpful. They took care of my need while my bank of nearly 50 years told me they couldn't help me.
-
September 2021 by Susan Merlin Davis
Always very helpful
-
June 2021 by Samantha Parker
This is ridiculous. It’s 4:30 in the afternoon and there is one person working. There are 5 people ahead of me and two people behind me.
-
December 2018 by Wilmar Mendoza
30 min wait lines on weekends. Super slow service.
-
October 2018 by Anastasia Cooper
Closes early without notice. Never enough tellers on the weekend. 10-2 hours are a joke as they used to be open later on Sat
-
July 2017 by Monica Morgan
I love this bank. Had my account here for about 8yrs now. No more waiting in long lines at the bank, service is always prompt. But what I love the most is that this bank is open 7days a week. Open till 7pm during the week, till 4 on Saturday and Sunday. And if you have direct deposit you receive your pay a whole day early from everyone else you work with. How convenient is that, I love banking here.
