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July 2024 by C W
Not reliable
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June 2024 by Michelle H.
It is such a shame I’m writing this review, I have never left a negative review for any other place but this has to be said. I come in to this establishment multiple times a week and I am rarely happy with my visit.
I greatly appreciate the young man on the register that helps me whenever he is working, when I see him I feel relieved knowing I’ll be assisted kindly and speedily even with long lines. The lady with short red hair has never been unpleasant either and I appreciate her as well, she tries to be as quick as possible with customers. The majority of the rest of the staff has ignored me, been playing in the aisles, or have been on their phones. I remember having worked plenty of retail jobs when I was younger and I can say I have never seen this behavior. The times must be changing.
I feel very poorly for the few employees that put in the effort to help customers and give fast service. Many times I’ve stood in lines of 10+ people while hearing and watching the female employees giggling in the aisles or behind the photography stand. If I could rate individual employees, I’d give a couple of them 5 stars, I’ve seen how stressful it is for them to keep the place running. Sadly the management is subpar and I can see why Walgreens must have such high prices. The employees ought to be payed by the hour and the majority of them do nothing but stand around all day and have truly awful customer service. If I could have been getting payed to do that I wouldn’t have retired quite as early as I did.
Hopefully instead of hiring more employees they can manage time wastage and fix customer dissatisfaction. I have reached a point where I have to decide between speaking with corporate or just never returning to this location.
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May 2024 by Alma Jamerson
I had a prescription sent to Walgreens from Patient 1St , I waited almost 24 hrs to pick it up. I was I'll so I went to the drive thru when they opened up 1st in line. They had filled some other prescription that I don't even take anymore. They would not acknowledge their error. Told me to drive around the building because someone was waiting behind me
. They manager was just as nasty as the others. I agree with all the other bad ratings, I don't know how they stay in business. Won't be back there
.
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April 2024 by Janet Benford
The pharmacy staff at the Chester store is super efficient and very knowledgeable. Every time I have visited, it’s been a very pleasant experience.
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March 2024 by Kerry-Ann Parsons
I did not pick up a prescription. They had a good choice of Easter candies, cookies and some St. Patrick's Day supplies. Easy in and out, unfortunately they had a pretty bad roof leak at the front of store.
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January 2024 by Manny Flores
Everything you need. Fast in fast out.
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December 2023 by Douglas Pietrowski
Joseph is a very helpful and professional pharmacy tech. I observed his patience and assistance to elderly customers.
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December 2023 by Nancy Hendry
I wish I could rate them with zero stars because this is the absolute worst pharmacy I have ever dealt with. Every single time I go in to pick up a prescription there is some problem. They somehow manage to delete prescriptions or can access them one day but can’t the next day. So because they’ve cut their hours back half the time I have to wait to even talk to someone who MIGHT be able to help. This place is a joke.
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December 2023 by Michael Colb
I would Ike to give a shout out and a Thank you to Evan at this store . My wife had a wedding shower on Saturday morning and we had tried at 2 Walgreens to get a Christmas ornament with a photo done . On Friday night , I called the store and spoke with Evan . He really cared and wanted to help anyway he could to accommodate our request. He actually took my phone number and followed up . Thanks to him , we successfully were able to get the ornament. Thanks so much EvanI also wanted to mention Jennifer, the store manager. Jennifer called me Saturday morning to make sure everything was done and that we were happy . The small things mean a lot when it comes to customer service, they Both Over delivered. Thanks for your help
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October 2023 by Bill Smith
This Walgreens is excellent..a highly efficient Pharmacy that was able to meet our last minute COVID Vaccine when the other local Walgreens was unable to honor our Vaccine Appointment. Thanks Chester Walgreens for being there for us!!!!
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August 2023 by My KingThoughts
The cashier was pleasant and quick
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August 2023 by Linda Winger
Lacked good customer serve. Long line to check out.
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August 2023 by Lori Hummel
Although the store has many items to choose from the prices are high. Also, there wasn't enough help at the checkout.
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August 2023 by Kirk Newman
Almost all the employees are extremely rude.
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June 2023 by Kevin Stanberry
It’s not the Name of the Company, it’s the people who operate it. This Walgreens has the absolute best staff.
