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March 2024 by Mallory B.
Amazing beauty store! Great quality and rare wigs hair is nice great owners love them!! Always great customer service check them out!! Don't listen to the bad reviews trust!
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November 2023 by Shaquanda B.
I'm giving one star because this is a "if all else fails" establishment. I'd give it zero if it was allowed. This is the absolute worst beauty supply store I have ever been to. Not only is everything priced much higher, possibly because of locality, than other products at much larger and more resourceful beauty supply stores, they often put their own taxes on the items once rung up. They also illegally require you to spend 10 dollars, not 5 like other places with this outlandish rule, in order to use a card. I used to enjoy being able to go to a beauty supply store close to my area. However it is more of a loss to go here than to drive 10 more minutes to get better products and a better overall shopping experience.
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October 2023 by Breyanna Kelly
Have shopped here before with no issues but today my sister, cousin, & I came here at 7:23 PM when they close at 7:30 to get some human hair last minute. We were refused at the door and told to come back at 1:00 PM the next day, which would not be possible for us, clearly our business & money is not valuable here. Will not be back. Granted, we should have came earlier, we were only only notified about the urgency & need for hair 12 minutes past 7:00 PM. The point is the operating hours listed were not honored we were not valued as paying customers.
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August 2023 by Lisa H
Items are overpriced. They attempt to cheat you... watch your change and check your receipt!!!
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June 2023 by Nya Burwell
I have been a regular customer at Seven Beauty ever since they opened. I have always had a great experience at this store. Fully stocked shelves, and decent customer service. On May 27th, my mom and I went to the store. As soon as we walked into the store the security alarms on the door went off. I didn’t think anything if it, because I assumed it was my car keys. As we were leaving the store, the security alarm on the doors went off again. Not only did the employees run to my mom and I to make sure we didn’t leave, but they also yelled at us to stop us from leaving. The employees forced me to walk through the doors several times to see if it would beep. Each time I walked through the doors, the alarms went off. They then took my phone, and forced me to walk through the doors once more. Again the alarms went off. Next, the employees accused me of stealing and said that I must have something because all of the items in the store are tagged. They then attempted to search my purse and my pockets. I refused to let them touch me or my purse. My mother and I told them that they would not be touching me, and to check the cameras if there is a concern of theft. I was utterly disgusted by this entire experience. Racial profiling is a continuing issue that is traumatic in itself. As black women, my mom and I unfortunately experienced racial profiling on several different occasions, and the same anger and rage occurs each time. Additionally, I was more disappointed in the customer service we experienced. After being such loyal customers for years with this business, this customer service was outrageous and truly upsetting. If I could give this store zero stars, I would. I will never return to this store to give them any business, and I suggest you refrain from visiting this store too.
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June 2023 by Kasuni Burwell
Wish I could give a No star there metal detectors malfunctioned -my daughter and I went in store and the metal detectors alarmed - don’t know why- as we left the store they ran over to us saying we stole something and wanted to search me and my daughter- after being a dedicated customer I will never go back there- disgusted and humiliated but not surprised
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June 2023 by Larissa W
Racial profiling… not ok. I will NOT spend money here!
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May 2023 by Venus Craig
The asian women at the front told me to get crazy glue for my hair. Did y'all know that crazy glue sticks your hair to it's scalp, making it un able to take out or grow? This was for microbeading.
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February 2023 by Jacquella
Customer service means alot to me. Walking in speaking to customers or owners is important to me. These people didn't speak to me, talked to their coworkers as if I was there. Didn't tell me my total, no goodbye, have a good day. Absolutely nothing. I'll drive a little farther now I refuse to go to this place again.
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November 2022 by Entric Hyde
Good prices and great selection. If you like wigs, this is the place to go.
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July 2022 by Jw Douthitt
The staff was very helpful and nice. It began to rain very hard while we were there, they allowed us to sit down and wait for the rain to ease up. That was very hospitable.Thank you for your kindness ?
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June 2022 by Janice Williams
Is the place to be Southern Beauty has it all I've been going to them for so many years now and host of the store is nothing she can't find for you she's like a sister to me and the location is great
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June 2022 by Marie Jimenez
Do not shop here!!!! They DO NOT follow their return policy!!! I called before hand and they said I can return an item unused with a receipt and they still didn’t give me a refund when I came in! The item was clearly unused and the owner excused me of using it! The whole container was full and obviously looked unused! I will never come here again. Oh and on top of that, the prices are way to high! I found the same items cheaper at other beauty supply stores. Q beauty in Petersburg and Beautifull on hull street.
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May 2022 by L A TANYA Williams
First time customer. Great atmosphere and friendly. I was greeted upon entering and was assisted when I asked for help. I will definitely return for future purchases.
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November 2021 by Shante Lane
Discriminates against mothers, won't hire if you're a mother, Sue own words spoken out her mouth! We have too many problems she says...been coming here for years giving them my money but the moment I see a little extra income to help myself and my family all because I'm a hardworking responsible mother, didn't say single, she wouldn't allow me to work in this store because she can't trust me....they won't get any more of my coins and if you're a mom I hope you can hear where I'm coming from. I'm not bitter about the job, it was the total disrespect towards my role as a woman. Clearly she doesn't have children.
