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January 2024 by Kaliona Sea
Called in about availability of a product and the lady who answered was so rude and hung up in my face.
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September 2023 by KT 804
Best Sally's in the tricity area!! The ladies working in this location are so helpful and caring! They saved me 15% today and they had the hair products I've been searching the whole town for... wish I came here first.
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May 2022 by Diana O
Salesperson who checked me out was very kind and friendly. Plus I found everything I wanted for cheaper, rather than Ulta, etc.
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November 2021 by Anthony R
Just called to see if they carry hot pink hair spray, rep put me on hold to check and never came back after 10 mins. I called back assuming she forgot but kept getting a busy signal after it rang. Haven't even visited the store and this was horrible customer service. Today is 20211024 1140 am
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September 2021 by Kalota S.
I usually love going to the store to spend a little self care money. This day I went with my mother. Everything was going fine....UNTIL. As we were looking for specific items, my mother asked one of the store employees for a basket. She was really nice, got a basket then brought it back to my mother. As we picked up almost $200 worth of items, and came to the register, things took a turn. The same woman who gave us the basket, began to ring us up. Just as she began to swipe the first item, she stated to my mother- "We don't have any bags, you have to buy one". Because I wasn't sure I heard what I did, I asked her to repeat herself. She did and added that we could buy a bag for $.16. I told my mother that we didn't need to buy one, we can just place the items in the stroller and get an additional bag when we go grocery shopping. The store employee - GLORIA - began to make sly comments to my mother about how she was the only one who had been nice to her, and how she would give my mom a bag because she was nice to her, but not me. Lol, my mother and I were TOGETHER!!! It's very unfortunate that she acted this way, my mother and I were both confused as to why she was being rude towards me, but on the way out, I ensured that I left a whole quarter to pay for the bag that she "gifted" to my mom. KEEP THE CHANGE!
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July 2021 by American Gal
The lady working at the store was super nice and friendly. She was busy stocking items. I would have given 5 stars but a lot of the nail supplies like files and stuff were not stocked.
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May 2021 by Page Coker
the ladies who work there are always super helpful and friendly!!!
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April 2021 by Amadeus Mozart
Went to the store to find out if they had a particular item, woman in the back on the phone, answered me rather rudely walked into the back continued her phone conversation. Not friendly nor helpful, should have tried another store in the area. Bad experience.
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November 2020 by Andi V
Everything i wanted was in stock, store was clean and cashier was polite! Will def be def going back
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August 2020 by Missy Byars
I love this store! Staff is always so helpful in every area.
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July 2020 by Johnny Brown
Helpful staff
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July 2020 by Elizabeth Bratton
The lady who worked the counter was terribly rude. She looked annoyed to answer any questions. Ended up going somewhere else because of her poor costumer service ..
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June 2020 by MsFee J
Found everything I need and more!!
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June 2020 by Melody Davis
Never friendly. Employees are just rude as can be.
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June 2020 by Allison Panzica
Love this Sally's. I go here for hair supplies when I want to change up my look and they always have everything I need. They are keeping up to date with coronavirus requirements. Staff is very friendly and prices are pretty good! Would recommend.
