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September 2024 by Rashella Callahan
Polite and quick.
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August 2024 by Kim Latham
I HIGHLY RECOMMEND THESE FOLKS. I WISH WE HAD SUCH A PLACE WHERE WE LIVE....WE WERE TRAVELING TO CHESTER VA. WHEN OUR CAR BROOK DOWN. OUR FAMILY ONLY KNEW OF A TIRE SHOP WHERE THEY TOOK THEIR CARS. I WAS NOT COMFORTABLE WITH A TIRE SHOP WORKING ON OUR CAR, SO I WENT TO GOOGLE AND SAW THE GREAT REVIEWS FOR THIS PLACE. I TOOK A CALCULATED RISK, NOT REALLY KNOWING THESE PEOPLE PERSONALLY. I AM SO VERY GLAD I DID. THEY WERE VERY HONEST ABOUT EVERYTHING, FROM THE BEGINNING TO THE END WHEN I GOT THE BILL. NO SURPRISES OR DELAYS. THEY DID EVERYTHING JUST AS THEY SAID. VERY PROFESSIONAL AND HONEST FAMILY BUSINESS.
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August 2024 by Martha Williams
Honest and very decent people work here. Trustworthy ? they take care of all our families cars. Give them a shot, and you won't be sorry. Support local business.
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August 2024 by Brittnie Scholes
This place is absolutely amazing. They were not only quick and professional but they are humble and real people. Wayne went above and beyond on my vehicle ensuring its safety even when there was a small hitch the problem was corrected quickly and they weren’t offended over the issue at all! Olivia the office staff is absolutely the kindest sweetest person, she gives the best customer service. If you want to have someone fix your car who Knows what they are doing and also does it effectively and who will treat you as a whole person, come here. By far the best in RVA
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July 2024 by Heidi Williams
The folks at c&j gave out of this world service and went out of their way to solve the complicated issue with my vehicle. They always kept me informed and apologized for any extra time that was taken. In the end, the total for the repair of my vehicle was less than estimated. How often does that happen? I can't recommend them enough!
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July 2024 by EL Ingram
Great Business! Great Service!
Smiling and laughing while waiting! Could not have asked for better service! All our needs, resolved! Our vehicle’s new care takers!
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June 2024 by Mark Siems
This review is long overdue. I found this shop via Google search and review in a time of need sitting along highway 295 with a dead car. After dealing with a major dealer and the cost more than 3 times what C & J would charge, I got the car towed to them. Being more than 200 miles from home and 350 from my destination they brought ease to the situation. After some diagnostic testing they fixed the problem. They kept the car secure until I was able to arrange transportation back to Chester, VA. The car finally got me to my final destination …… the beach! Thank you to everyone at the shop to make another happy customer!
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June 2024 by Mar L
Wade saved the day! I not only received outstanding service, everything was also done in such a timely manner, I left happy and with my wallet intact-- I'm grateful to C&J and the amazing people who work here!
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June 2024 by Eron Black
I broke down driving through Virginia. I knew nobody, and had no idea who to take my truck to. A guy from VDOT stopped and blocked traffic while I waited for a tow truck and recommended C & J.
I was glad I took his advice. I verified their diagnostic assessment, and compared their pricing to my mechanic back home. They were accurate, very fairly priced, and my truck was fixed sooner than expected. Amid a series of difficult events, my experience with C & J felt like I'd won a lottery. 10/10 would recommend ??
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May 2024 by Elle Felts
Always friendly and gets our car and truck ready in record time. We just keep going back. We were so grateful to find them after moving here two years ago.
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May 2024 by Gabriela Scharf
I came across these guys in a moment of need and Mr. Wade & the entire team were absolutely the kindest! They quickly helped me figure out what the issue with my car was and got it fixed as fast as possible so I could continue with my journey. Forever grateful for people like that and I wish there were more businesses we could trust and count on like and with the kind of service these guys offer.
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May 2024 by Jenn Sions
Great service - friendly and efficient staff. Reasonable/good pricing. I got an oil change and state inspection in only 45 minutes and, most importantly, they didn't try to sell me things I didn't need like a lot of places will do! I will definitely use them again in the future!
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May 2024 by Jackie Celiberti
I wanted to love this shop. They always got me in quickly and were communicative throughout the repair process. Their pricing was fair and prior services were completed to satisfaction.
I recently brought in my 1995 Ford F-150 after I began having issues with her losing power while driving. The technician performed a full tune up, and when the truck was still showing a misfire code, I was advised that the suggested course of action was to replace the motor with a used one found at a local yard. This suggestion was made prior to performing a compression test, and when questioned about it, I was told the test would be performed before the replacement was completed. I took my truck home and brought it to a different shop.
This new shop diagnosed and fixed the issue; I had two bad injectors and a dying fuel pump, something that wouldn’t have been fixed by installing a new, used motor. Since swapping the injectors and pump, my truck runs good as new. I’m female and have little experience with vehicle repair, and I hope neither played a factor in the suggestion for a costly, unnecessary motor swap. I understand that replacing the injectors is not a simple task, but the suggestion to replace the motor felt to me like treating a patient with chemo without an appropriate cancer diagnosis, and for that reason I will not be back.
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April 2024 by Nikeita Watson
Had my car repaired there and they did a great job. Very friendly customer service and great prices. Great accommodations with appointment time also.
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March 2024 by Rich R
I plan to go back on next repair.