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February 2024 by Tresa Kirby
Lots of clearance today. It was well organized by size. Overall, the store was clean.
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February 2024 by Darcel Torrence
Very friendly employees even the customers were also friendly and helpful
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February 2024 by D.j. Thurman
Was able to get a nice st Patrick's day onesie for my son.
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February 2024 by Janice Williams
I had a situation with codes and as you heard me say HAD...They all to care of it but Sheila at the Chesterfield, store she is amazing at what she does. She goes that extra mile. I really appreciate her. We need more like her in the front and in the back of the night. Thank you, Sheila
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February 2024 by Gail Lewis
Was in and out of the store quickly.
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February 2024 by Wayne Deavers
Its a Kohl's, nice staff and most of the time organized and clean. Lots of parking.
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February 2024 by Tracie Baines
The items were rather picked over
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January 2024 by George King
Helpful employees
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January 2024 by Glenavery Hairston
Customer Service is really friendly
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January 2024 by Jan Pingel
Did most of my holiday shopping in one trip to Kohl’s
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December 2023 by MerckxFactor
A rather depressing place nowadays. It was a shambles and there didn't seem to be any floor help. I wish they still had Chaps dress clothes for men.
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November 2023 by Heather Stuart
This year's Black Friday sale was incredibly disappointing. It was very hard to find Medium or 6-8 sized clothes in the Women's section; the Sales shelves and racks mostly had very small sizes or very large sizes. The shoe section had very few size 8s in stock, especially of the styles on sale. I realize those sizes are pretty popular, but why not restock before the biggest sale day of the year? I got there one hour after they opened & the store was virtually empty, so I know they didn't sell out of those sizes that quickly. The Kohl's cash I "earned" conveniently was not for use until 11/28- the day after Cyber Monday. The online sales had the same problem (which I realize is not this store's responsibility) with the most popular sizes of women's clothing and shoes being out of stock. I got so many flyers in the mail about their blowout Black Friday sale only to find very few deals. I heard Penney's had an excellent sale; next year I will have to go there.
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November 2023 by Dr. Z. Michelle Hughes
Nice and clean store. Friendly staff. Quality of some of the clothes is sub-par. Material feels cheap and the prices were a bit steep.
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November 2023 by Diane Case
You get teeny bopper clothes or grandma clothes. Those are your only 2 choices. Once again , screwed by the coupon! Never applicable for anything I might want to buy. The self checkout computers are a joke.
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October 2023 by Amanda Floyd, REALTOR
I visited the Kohls in Chester earlier today with my 71 year-old mother. We started our visit shopping in the Sephora section. We were checking out in Sephora, when we were told that the registers were down. We said alright and were going to look around the store for other items to purchase. We were then told by Michelle, a woman of European descent, that we couldn't bring the items with us as we shopped. Seemingly implying that the items would not make it to the register. This is not the policy of Kohls as was confirmed by two other employees as well as the store's assistant manager so long as they were not high end perfumes (we purchased face creams and moisturizers). Michelle racially profiled my mother and I. The assistant manager apologized for Michelle's behavior and stated that she would be reprimanded. I'm not confident that will happen, however I want other melanated customers to beware when shopping in this store.