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January 2024 by Roxana Aliaga-Socarras
As a travel nurse, I stayed at this facility for 3 months during my travel contract. I have to say that the experience was quite impressive. The hotel was kept nice and clean. All the staff were friendly and cooperative. Thank you so much for all your hard work.
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January 2024 by Tracy Barfield
Very clean, friendly employees fast
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January 2024 by Brandi Watson
My daughter and I stayed here for a little over 3 months and we had a great experience. We met some of the most loving & kind people we’ve ever met and we will miss them dearly (including the staff) Michelle runs a tight ship and her priority is guest safety so u will feel safe! Erica that does housekeeping is amazing at what she does and she also has an amazingly positive energy about her that is uplifting. She’s a ray of sunshine. Then there’s Ms. Jackie whom was always a pleasure to be around as well. Last but not least there’s Kenny, the Jack of all trades, the muscles behind the operation. Everyone here was always very kind and helpful as well as understanding. I’m really going to miss this place but I will always have the memories of a time in my life that I will never forget. Thank you all for being such wonderful people and for treating us so well!
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November 2023 by Rocio M Carasas
This place is very dirty. I was here a few years ago and management kept this place in perfect order. The first thing I smelled as I walked in after check in was marijuana!Noteworthy details: I stayed here for almost a year. Michelle is the hardest working person I had the pleasure of knowing. In return I tried my best to respect what she is trying to accomplish in her establishment! Erica is a very respectful hard worker as well! I hope the place stays well full and functional for the years to come! Thank you Michelle for your hospitality!!!
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November 2023 by Jerry Hernandez
I've had the pleasure of staying there with Michele and her staff , maintenance, everything was great if ever I need to stay in future it's the first place I will go.
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October 2023 by Sandra Woods
It's clean and safe area. The manager Michelle is great. House keeping is great. It's in walking distance to a grocery store a BDubs and a few other restaurants.
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August 2023 by Rachel Harris
Room was clean, building clean, parking lot was clean everyone keeps to themselves only problem NO WASHCLOTHS.Walkability: There are alot of places food and entertainment that are in walking distanceFood & drinks: Different areas from fast food to dining in that are very close
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August 2023 by Tamaca Graham
Michelle is an amazing manager. She and her team do a great job of providing clean, well kept rooms, and a safe, friendly, and welcoming environment for everyone. The location is close to stores and bus shops making it incredibly convenient.
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August 2023 by Billy Wray
The staff was friendly, the room was clean at arrival, and I felt it was a safe location. However there are some things that should be addressed.Housekeeping - Housekeeping was honestly non existent for my 3 weeks there. A lady from housekeeping showed up my 2nd week asking if I needed new trash bags and that was it. I wound up having to wash my own bedsheets because of this because you are told the only way to get new bedding is from housekeeping. Also worth mentioning that while they seemingly vacuumed the hallway every morning at 9 am sharp, I don't think the room had been vacuumed in a while. Within hours of being in the room, my socks and shoes were covered in black dirt from the floors. Also despite being woken up one morning at 8:30 for maintenance to have Orkin come in and do one quick spray beside the Fridge, there were a few cockroaches in the bathroom sink area.Accessibility - Unlike most extended stay hotels that have an elevator in the middle and stairs at both ends, this hotel has an elevator at one end and stairs at the other. With the majority of parking spaces being at the end with the stairs, it can lead to some long walks. I heard the phrase "Green Mile" from several guests having to make the long walk down hallways. Also worth mentioning that while their is laundry on site, the laundry room closes at 10 each night.However the biggest red flag from staying there was I was originally charged an additional 900 bucks on top of the 1,100 for the room. When I approached the front desk, it wasn't a double charge but literally explained as "oops. I had a blonde moment. typed in the wrong amount" so definitely check out your receipt upon check-in to make sure you weren't charged more than expected because I wound up having to borrow money from a friend until the bank deposited the "refund". I do worry how many other people suffered similar fates but didn't check the receipt because they trusted the hotel.I will say as far as other nearby extended stay type hotels or even the cheaper inns, this was still nicer, quieter, and safer than other options in the area for the price point but be aware of the things listed.
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June 2023 by Ms. Geneva Edwards
In my personal opinion since being here going on my 3rd week.The housekeepers at this place are awesome. Michelle is ? amazing. On Wednesday the housekeeper comes in after informing you; to do spot check, security check, mold checks. These girls are on point. I couldn’t have chosen a better place to stay while back in my home town. My room is what you call the upgraded room. Open floor plan, mini kitchen. BRAND NEW BED???????! Clean linen. I watch these girls work and man if you can’t appreciate these ladies here at this INTOWNSUITS Location you can’t appreciate nothing. Pest control comes out, maintenance man onboard, on point and top of his game. Michelle wear many hats here at this location too bad I can’t work here and live here. Nowhere else can I live with all the comforts of home, all inclusive accommodation aka amenities and have housekeeping services. The rate you pay is worth the stay.
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June 2023 by Ms.Neeva Edwards
In my personal opinion since being here going on my 3rd week.The housekeepers at this place are awesome. Michelle is ? amazing. On Wednesday the housekeeper comes in after informing you; to do spot check, security check, mold checks. These girls are on point. I couldn’t have chosen a better place to stay while back in my home town. My room is what you call the upgraded room. Open floor plan, mini kitchen. BRAND NEW BED???????! Clean linen. I watch these girls work and man if you can’t appreciate these ladies here at this INTOWNSUITS Location you can’t appreciate nothing. Pest control comes out, maintenance man onboard, on point and top of his game. Michelle wear many hats here at this location too bad I can’t work here and live here. Nowhere else can I live with all the comforts of home, all inclusive accommodation aka amenities and have housekeeping services. The rate you pay is worth the stay.
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April 2023 by Danijela Barbery
When my husband and i moved in Richmond we did wait a part of renovation in our home,so we spent a while here. The rooms are very comfortable and good quality,clean and staff was really kind and nice.I just didn't like the fact that arround wasn't much stores or anything,but if you want to sleep well and have quite place this is good.That was 4 years ago so i don't know is it changed now but in that time was nice.
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April 2023 by Jamie Meade
Michelle the manager at the chester location on perdue springs is absoultly amazingSafety: It was a very nice stay
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December 2022 by Princess Sturdivant
The room overall is good. Just moved there about 3 weeks ago. The housekeepers have nasty attitudes and the manager is outside smoking more then she is at the front desk. My shower has been messed up for 2 weeks. Was told an order was put in but I have yet to see anyone that came to fix it. I think it’s entirely to much money for you to have to provide pretty much everything for yourself!
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December 2022 by Kia Cave
I had no issues I was there only a couple of days was suppose to stay for a job but didn’t office staff was nice and I had and issue with my unit she told me how to fix it no problem I stayed a prude st one and I loved it would book
