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March 2024 by Penny Felger
I would highly recommend this location BETH is the assistant manager that cuts my hair and I have referred family and friends to Beth and they are all 100% satisfied? you Beth and the staff at Great Clips in Chester we all love you
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March 2024 by Zyria haha
Love my stylist here at great clips she's so nice.
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January 2024 by Duncan Holmes
Great haircut as usual!
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January 2024 by James Eggeman
No wait, great cut. Can’t complain.
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November 2023 by Patricia Fortner
Very friendly and caring about my husband. He is unable to talk due to a stroke. She cut Charles hair just like he likes it. ThanksService: Haircut
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October 2023 by Henry Cobb
The best in town
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September 2023 by D. Carter
I love Great Clips. The prices are affordable and they give great hair cuts!Services: Haircut
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July 2023 by Panda H
So I went in to this location today needing a haircut. The person who sat me down asked me what I liked and I said I needed the damage removed and she said that would be about 2 inches. (My hair was past my shoulders, i haven’t had a hair cut in over 2 years due to severe depression.) she didn’t even think about the rest of the consultation and interrupted me when I said I had 2 bald spots from when I was burned by a previous salon. Not only did she cut the 2 inches of damaged hair she went ahead and cut a total of 4 inches off my head, without my consent. No layers were added and I was not about to pay the $6 dollars for a shampoo. So I went home, and I took a shower. As soon as I got out, the hair covering the burns was much much shorter. I immediately called the salon asked for a manager and she said she’d either try to fix it or refund. I said that the original stylist took too much off so it would have to be extensions or a refund. She refunded me, yet I still haven’t seen it. I went to a salon next door and they saw my hair, the bald spots and helped tried to fix it. This experience with great clips broke my heart and will never come back again let alone tell my friends to not go. This is a turn and burn business. Not one who actually cares about the client.
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May 2023 by Jen Ren
Very sweet staff. I was happy with the haircut and they had a buy one get one half off sale on shampoo/conditioner. I love the conditioner I was recommended.
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May 2023 by Cory Bernardo
I went in today so that my child could get his haircut. After a few minutes, he started to cry (mostly expected due to his young age). The hairdresser expressed some concern with cutting his hair with the way he was acting (completely understandable) but I was holding him to protect him. After another minute or two, the hairdresser got extremely frustrated, took the cape off and threw it across the shop then refused to continue. I completely get that children are not the easiest to work with, but if it isn't something you can handle, just simply state that - don't take your anger and frustration out on my child.Service: Kids' cuts
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March 2023 by Larry Conner
Took my son for a haircut here. Online check-in was a breeze. My little boy is a champ and doesn't cry or wiggle at the barber, so it should have been easy. I questioned the gaps, but she said they werecowlicks. She faded one side four inches higher than the other. I didn't trust her to fix it, so we just let it go. No idea how this place has 4+ stars.
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February 2023 by Patsy Lee
I got email about haircuts fir $9.99 so I made appt and went in. I was asked for phone number and I told girl I did not give out my lhone number. She insisted I had to give my phone number. I had to go somewhere else. Isn't this an invasion of privacy and against the law?
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February 2023 by Andrea Nobles
i feel so bad i forgot the stylist's name, but i hope she sees this. this lady saved my hair. i had a very bad depressive episode that left my hair matted and i was devastated and didn't know what to do because Thanksgiving was tomorrow and i was terrified of seeing my family. the lady here did not judge me at all!! (you can imagine how shameful a situation like having matted hair and going to the nearest hair salon the EVENING before Thanksgiving is) she brushed my hair for an hour and got every single knot out. thank you so much for saving my hair before a holiday. it's been a couple of months now and my hair has never gotten knotted since, all thanks to her
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February 2023 by David Linn
Cuts my hair to my liking at a reasonable price. Checking in online and monitoring my place in line from home is a huge plus, as well.Service: Haircut
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November 2022 by Tiffany H.
Avoid. Terrible and unprofessional. Take your time and money elsewhere. You deserve better than this circus. I went in today to get 10 inches taken off to donate my hair to locks for love. She (Sharon I believe) somehow messed up from the beginning when cutting the ponytail and completely cut it at an angle leaving me with 3 in. strands in some places and then attempted to blend it. I had plenty of hair to donate and walk away with a shoulder length haircut. Instead, I was still able to donate but my hair is so short and uneven, the exact definition of botched. It took every nerve in my body not to burst out in tears right there. Awful experience from a bunch of pseudo stylists. No idea how they screwed up a simple haircut request. Don't make the same mistake as me- Do not go there.