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August 2024 by Angel Manuel
I NEVER write reviews because I believe in giving a business the opportunity to make things right. I got my nails done on a sat, they were not to my liking so I told them I would come back, as I had other plans and couldn’t wait. I came to my scheduled appointment for them to FIX my nails that a young tech did horribly and was treated as if the nails being bad was my fault! They actually thought I was going to pay twice for horrible service twice! For starters the tech never acknowledged me, never spoke or asked if I was happy during any part of my appointment when went the first time… here it is the second “fix” and my polish is damp and peeling, I was never asked to wash hand on any appointment l! Then she has the audacity to tell me what I could or should do next time if I don’t like my nails lol oh and I was told there isn’t a lifetime warranty on nails! Not only did I pay for nails I hated and had to wear for 5 days but was met with attitude and poor customer service when trying to find a solution! Not to mention, I tipped the young person despite HATING my nails! I brought 2 people with me, one of them returned because he enjoyed the service ( pedicure) and this is the attitude I received. They love to take money from the black community but they don’t like us! They show no respect or compassion for customers… especially, when you complain! It was an inconvenience for me to there today I am a business woman myself and this was by far the most awkward and frustrating experience. Stop giving these people your money and find a real nail tech that values their customers! I was here on a work trip and just wanted to be pampered but Virginia has let me down. lol they don’t engage with the customers or maybe they don’t like new customers.. either way, they’ll never see me again.
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July 2024 by Robin Ford
Requested style: Yes I sure will tell everyone I know about your service.
Specialties: Differently
Cleanliness: Yes indeed the Amusphere is very very clean
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July 2024 by Shawnie Shawn
This has to be the most ridiculous and horrible nail salon in the Virginia area. I’ve never felt like I walked into a nail twilight zone before. Not one person greeted me, no one understood anything, they laughed when I asked if I need to put my name in the list, they acted like they didn’t know what that meant. It’s absolutely absurd how they pretend to just not know what’s going on when it’s convenient. Worse service. Then a woman was waiting to pay and no one ever came to help her.
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July 2024 by Mary Goodwyn
I had an appointment with someone else but ended up with someone in training. She put oil on one hand and didn't on the other hand. Polish wasn't even on my nails. Asked her to go over my nails a coupleof times. She acted like she couldn't understand what I was saying. There was something on the end of my nail and I kept telling her and she kept putting polish on it. No personal touch at all. Didn't massage my hand.
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July 2024 by Erin Ramirez
I came in as a first time walk and asked if he could two tone chrome color match my wallet and he nailed it (lol) so friendly and cleaned up a botched job from somewhere else. I am beyond pleased ? thank you!
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June 2024 by Cathy Ashe
I went into Sun Nails getting the "works" (pedicure, new tips with powder dip nails, and eyebrow waxing.) All was great! Go on their website, and you can book whomever you want, and set the appointment. This business is very interested in making their customers happy, and that they leave with a good experience. This was my first time here after many failed attempts at places very close by. They have a new customer, and now that I know that they are going to do what I pay for, I rate them AAA+++. Keep up the great service.
Stylist: The same stylist did all my work except for the eyebrow waxing. I'm not sure of the spelling, but he said his name was Syn. He gave me the best pedicure that I have ever gotten before! I don't think that I will get powder dip nails on my toe nails again because the color came off of two nails a few hours later. ÌThat was NOT because of his work, it was just an observation.
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June 2024 by J Chavis
So I made an appointment and it was cancelled while I was already in route to my appointment. The email stated they were too busy and to schedule another appointment. I must say that has to be the most unprofessional customer service I have ever experienced. This was my first time and last!!! Horrible
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June 2024 by Jessica W
Signs says open...door is open with 1 customer in the chair. I was told 12:30.....and watched another customer walk inside and sit down.....not being told 12:30....i will come again....
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May 2024 by Lisa L
The man who works in the front was coughing a lot with no mask on now I'm stuck with a bad cough please put a mask on!!!!
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May 2024 by Sami W
I love Leanne!
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May 2024 by tamara alhilaly
The worse service ever.they charged me 60$ for horrible painting. If my 6 years old paint it for me, would look better. The owner are so greedy and he insist on charging me the full price even after her saw the horrible job. I do not suggest anyone to go.
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May 2024 by Jocelyn Villaranda
Thank you to my favorite nail stylish Jenna
She can do what I want on my nail every time to come to their nail shop.
Very talented and skilled.
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May 2024 by Kimberly Gretes
They do a great job but even better than that they are open Sundays and have online scheduling. Also they are honest- I left my ring behind and they held it for me
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April 2024 by Chelsey Schwier
Tim is awesome, he makes my nails even better then what I was expecting. I only come to this place to get my nails done.
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April 2024 by Sharonda Terry
I go get pedicures and my eyebrows done here they do a great job and is friendly
