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November 2022 by teresa mcmillan
i had to wait for the propane tank part. it was wrong and ordered new one. had to get manager to actually get in it cause months later of waiting. now want to charge me cause they use diesel. i pay my bills yo them, thats their bill, right wow
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October 2022 by Jerry Fanning
I have only been a customer for about 2 yrs but every time I call, I get helpful service and get my propane within a few days. They are always on top of everything. I recommend Ferrell Gas to everyone.
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August 2022 by Julia Smith
When you need gas they are deliver in a hurry. /Thanks
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July 2022 by Bobbie Hite
During this time of high gas prices, it was great that Ferrellgas had a Summertime promotion of $2.99 gal. until 7-31-2022, we used this promotion & it really saved us a lot , thank-you so much for this offer!
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June 2022 by Jessica Campbell
Always late, Tried to charge for services not needed, and charged for services not ordered or used. After over 5 years of being a customer here I will NEVER use them again!!
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January 2022 by Susan Jones
I have been trying to reach this company for about a week. I need to have propane delivered and can't get an answer, been on hold for up to 15 minutes, left my number for a call back and never got one. Guess they don't need my business but by the complaints Madeira surprised they're still in business.
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December 2021 by Melody Ghorley
We called FG yesterday to get our propane tank filled after the previous company missed an inspection appointment that THEY required before we could get our tank filled. FG told us someone would be out next week to fill our tank and that an inspection wasn’t required. Imagine our surprise when a FG truck pulled up this morning and filled our tank and it hadn’t even been 24 hours since we called. That is AMAZING customer service. We couldn’t be happier with Ferrellgas and look forward to doing business with them for many years to come.
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October 2021 by Kia Howard
This place is one of the worst propane providers in the city. They charge you for "leasing" the tank...and they tell you certain things are included in the leasing of the tank. But, when it falls over due to their shoddy work placing it on the stand. They charge your account with a "labor" fee for someone to come and put it back upright. Then..get this..they charge different people.. .different residential accounts a different price per gallon of propane..!! Now..the question becomes how do they decide who to charge what price per gallon..? What formula are they using..by poverty level, by ethnicity..?? How screwed up is that..like..how are these crooks still in business..I ask you..?
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December 2020 by K. Howard
This place is one of the worst propane providers in the city. They charge you for "leasing" the tank...and they tell you certain things are included in the leasing of the tank. But, when it falls over due to their shoddy work placing it on the stand. They charge your account with a "labor" fee for someone to come and put it back upright. Then..get this..they charge different people.. .different residential accounts a different price per gallon of propane..!! Now..the question becomes how do they decide who to charge what price per gallon..? What formula are they using..by poverty level, by ethnicity..????? How screwed up is that..like..how are these crooks still in business..I ask you..?
