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September 2023 by Patrick C
This is the chick-fila of tire shops! Great service! Prices are a little high but comparable to most shops with added warranty and peace of mind! They get you in and out if you have an appointment! 4 tires installed I was only there 18 minutes! They clean your rotors and make the new tires shine before pulling your car out! The extras make the prices bearable!
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September 2023 by Karen Allen
Friendly and knowledgeable. Discount Tire has a text message from the beginning to end, letting you know what stage your car is in. They also have a comfortable sitting room with charging ports and a huge window,allowing you to watch the work as it is being done on your vehicle. They also apply tire shine to your tires. Definitely a 5 Stat service ?? ? Enjoying my Goodyear Tires!
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September 2023 by Cory Childress
Came in with my heavy duty trailer and something they do not typically work with. The staff was absolutely amazing and did everything they could to take care of me and get me back on the road. Would highly recommend this shop!
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September 2023 by Kevin Stanberry
I was very impressed with the staff, on the phone or in person they were polite knowledgeable and helpful.I would say they were the best choice in Chester. (and prices were good too) Thanks Eric!
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August 2023 by Christina Coreas
Great and fast service. Showed up for free tire pressure check and left with new wheels! The impulse buyer in me saw the nice wheels they had on display and decided to to get new ones for my hrv and it was the best decision. They did it right then and there and at great price and the staff was very helpful.
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August 2023 by Ellie Senft
I got a flat tire yesterday and booked an appointment at 5:15 pm that night to see what my options were. Andrew was able to help me out, and since they did not have the tire I needed in stock he said they would order it. I got a call at 10 am the next day saying my new tire has already arrived, and they were able to install it just two hours later! The staff was very friendly and I was pleased with the service. Would highly recommend!
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August 2023 by Nicole Lynn
They were very friendly and fast! Got there before they closed and they were able to service my jeep quick! I recommend them to anyone needing a quick tire repair
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July 2023 by Eddie val
I just came out (6:15pm) of discount tires, to have them put in TPM on all 4 of my tires, my indicator was still on, they didn't put them in right by the time I went to the gas station I had a flat, and now they're close, waiting on a tow truck now
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July 2023 by Tekisha McWilliams-Roy
The staff was welcoming and professional. The store/waiting area was clean. The wait time was most accurate.
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July 2023 by Karen Thompson
The staff was knowledgeable and courteous. The shop was extremely clean and the prices are very hard to beat. I had a problem with one of my tires and they fixed it with no explanation needed.
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June 2023 by Ian Roarty
Spent almost $500 on new tires. Dropped my car off 30 minutes early for my apt. They called me 5 minutes later trying to sell me windshield wipers. When I returned to get my car there was about 6 people waiting in line will one person struggled on the phone. Your process would be much smoother if you would free up your tech and desks time by not having them do upsell inspections. Earn the business you have before asking for more. Not sure why they were inspecting my wipers on a tire change anyways, seems like a waste of everyone's time.
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June 2023 by Matthew Seay
The sales rep Jordan and his tech handled my client's pre-war 1939 Daimler Dual Cow Dolphin Phaeton's wheels and replica tires with their upmost care and professionalism. Initially, I was not clear on how I needed my tires mounted and there was a visual error when they first installed my tires. The issue was my fault and they performed their duties to their standards, my request was inverse of their typical procedures with how I needed the tires facing (DOT# and all tire text facing the inside of the wheel well and not public facing to replicate the look of the old cars in Great Britain). Jordan and his team rectified the situation with ease and took care of me without issue or delay. Bring your car here, whether it's your 1939 pre-WWII vehicle, your 2000's daily driver or your brand new 2024 Mclaren. Discount Tire on Rte. 1 in Chester will keep you rolling.
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June 2023 by Stephon Ross Jr.
When I tell you I appreciate these guys. They came through when I was in major need of a new tire. I drove there from across the way on a flat. So I was desperate lol. Thank you for staying open just alittle bit later for me. I recommend them and thank you again to the guys who worked to get my right.It means alot to me.
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March 2023 by Jay Wilson
I ordered online and my wheels didn't arrive for my original appointment, but the Manager Andrew apologized and took care of us as soon as they came in. Professional employees, you can trust your car with... Completely satisfied.
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March 2023 by Ariel Callahan
Andrew and the team at Discount Tire saved the day! I'm grateful for the entire team at the Chester, VA location. Was on my way up I-95 and hit something that caused two of my tires to go flat. Luckily, I was able to make it to the shop an hour before closing time. Despite being very busy they were able to get my car in, repair my tires quickly, and shockingly didn't charge me. Most places would not go the extra mile that late in the day, let alone for free. Their entire staff was courteous, professional, and provided excellent service. Discount Tire has a new fan and future customer!