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May 2024 by 822LILI
I am so disgusted in this location. They need to shutdown the mini clinic in this location. Very unprofessional. Not informative about anything. Got a TB test there. 1 dummy wasted my time by not communicating closing hours. Less than 24 hours someone else says it’s too late. Waste of money, time and energy.
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December 2023 by Samantha Good
The Minute Clinic wasted my time, and my children's time, when the Provider refused to give my child the flu shot because I didn't have my insurance card and wanted to pay out of pocket instead.Their own posted signs say nothing about being forced to use insurance. It says IF you dont use insurance, you have to pay out of pocket.
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December 2023 by Dee Dee
The.attendant William was wonderful. He asked if I needed a cart, because I bought more than I had anticipated. Love shopping at CVS, especially with coupons ?
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October 2023 by Jasmine Cruz
Never answers the phone, my insurance had to call them and was on hold for an hour and when the pharmacist finally picked up told them they’re too busy to answer and call back in a few hours. A tech also almost gave me somebody else’s prescription.
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October 2023 by Madison Benn
They advertise that the pharmacy is open until 8 but if you pull up & walk in at 7:59 they will not give you your prescription. You should probably change your pharmacy hours. & let the local pediatrician office aware of that as well. Have a sick kid & no meds. Thanks CVS for always having the worst customer service.
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October 2023 by Erica Peterson
Pharmacy is ridiculous never have my meds on time and it’s almost a every month thing wouldn’t recommend this pharmacy guess I’ll be changing locations soon because there job is clearly not a priority my meds was called in on 1st and it’s the 5th was told they would be there well just called and still ain’t there sad they don’t give a single f either but I figured I’d save someone else the headache and run around!!
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August 2023 by Foxxce
Need to fix online open and closed times. Online said they closed soon @ 11pm and @ 1030 pm they are closed
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August 2023 by T Sheppard
very Rude people working at this store. not friendly with disabled people.
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May 2023 by Laketa Banks
They sell expired products. My husband purchased a six-pack of Coca-Cola and noticed it was about a month past the expiration date. We go back to return it and check the other packs on the shelf to see they're also expired. Almost the whole shelf of Coca-Cola products were expired.
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March 2023 by Dub
Hours are wrong … closed at 10 not 11. Major inconvenience
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March 2023 by Henry L.
I switched to this CVS because of safety concerns with my old CVS. But, now I have buyer's remorse since experiencing their behaviors first hand. I have been in this store night and day, weekend and week day. So, I believe that I am qualified to make this assessment of their performance.First off, the front cash registers are rarely manned and you are left to use the self checkout, which doesn't always fit what you need to do.The back Rx area is even worse, they act like they are doing you a favor by just existing. I'm the type of person who doesn't talk a lot at the cash register, I would rather get in and get out ASAP. These folks act like you're really troubling them simply by coming into the store and interrupting their day. To make matters worse, they never have some of my meds in stock and cannot give me an ETA on when it will be received. Instead they tell me where it is and when I call the CVS that has this med, I'm told this store has it "tied up" and it has to be released-really? When they told me that I need to go to the other store, why don't they release the Rx then, rather than me having to call back and wait for them to answer the phone, just to tell them to release my Rx. Very nerve racking, my expectations are that they just do their jobs not go above and beyond what's expected. I'm sorry to say that I cannot recommend doing business with these guys.
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December 2022 by Chevon Henderson
Jennifer the Pharmacist is rude, unprofessional and juvenile. After she spoke to me in a disrespectful fashion and I informed her that I would be filing a corporate complaint about her behavior she smiled and then mumbled something to her coworker as I was walking away. I asked her what she said and she stated in regards to my complaint, “NOTHING is going to be done about it”. I called the store to speak with the manager and he informed me that he could not do anything about it because it was the Pharmacy (what?). Go to any other Pharmacy in Chester because apparently they can be as rude as they want with zero consequences or action unless it’s at the corporate level so I will be filing a compliant with them and the VA Pharmacy Board
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November 2022 by Zach Williams
I never leave reviews, but the totality of my experiences at this CVS is pretty terrible. Call in for my prescription at 12PM, come at 5:30PM, and get told to wait 30 minutes. Pretty standard experience for me. Not sure if it’s a result of understaffing (macro issue), something internal, or a combination of the two. Either way, not worth your gasoline.
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August 2022 by Benjamin Winn
Helpful staff.
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August 2022 by Donna woodlief
The pharmacy is one of the worse ones I have ever dealt with. You call in a refill and it takes 4 days to get it. This place is in need of serious help.
