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July 2024 by Johnathan West (Big country)
I recently visited the Autozone location in Chester and had an exceptional experience! The store was clean and well-organized, making it easy to find what I needed. The staff was friendly and knowledgeable, taking the time to answer all my questions and help me find the right parts for my vehicle.
I was particularly impressed with the level of expertise of the staff member who assisted me. They took the time to explain the differences between various options and helped me make an informed decision. Their patience and willingness to help were greatly appreciated.
The prices at Autozone were competitive, and I was happy to find that they had a loyalty rewards program in place. The staff also offered to check my vehicle's warranty and advised me on how to keep my car running smoothly.
Overall, Their excellent communication skills and attention to detail made me feel valued as a customer, and their commitment to providing top-notch service left a lasting impression. I will definitely be returning to this Autozone store in the future and will recommend it to anyone in need of auto parts or service.
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July 2024 by Gerardo Maciel
I really like the care and the person that help me was Micheal
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July 2024 by Randall Thornton
Christine was THE BEST! Battery died and she had one ready at the door for the Warranty Replacement!
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June 2024 by M
Tiro N is the man. He was very helpful and gave good advice on my impossible situation!
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May 2024 by Dennis Mallory
I talked to an emploee on the phone looking for a battery for my car (2008 Mecedes). She told me the price of it, so when I arrived at the store she began doing the normal computer work to find the battery. She had all the info needed for the search, including my car's vin#. I waited for OVER 20 MINUTES while she continued. Another employee gave her some info to narrow the search, and I waited ANOTHER 10 MINUTES whereas she STILL couldn't find the battery. Frustrated by now, I grew impatient and told her to give me my paperwork and left the store in anger and went to Advance auto. WITHIN 5 MINUTES, the emploee found the batteries and completed the transaction. Overall, either Auto Zone had an impompetent employee who couldn't a find a simple battery, or their system is very much unsatisfactory. From now on I will go to Advance who seems to have better customer service. I also hope that someone in the store office that handles customer copmplaint will read this and follow up on this unfortunate situation I experienced. Thank you!
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May 2024 by NY Jay
Only one left of item. Package was opened. No discount. But ok
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May 2024 by Manuel Cano
They took my used oil very Happy to take it so they got my business. Thank you very
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February 2024 by Tyrone Blagmon
Great sales people
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February 2024 by Emma Morris
DO NOT GO HERE! I have left disappointed both times.
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January 2024 by Rory Jenkins
Trusted since I was a tot learning engines.
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December 2023 by K. H.
Hillary was very nice and professional. She helped me pick out the correct size wiper blades for my car. I love this store because it’s close to home and the customer service is always top tier.
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October 2023 by Lamont Robinson
A new lesson, a visit! Gotta stay on top of my vehicle.
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October 2023 by Brittany Dempsey
(I don’t live in the area anymore) whenever my fiancé and I come in for anything…..they are always the most fun, respectful, helpful, and friendly staff you will encounter. And that’s on ALL staff members. From the GM to the just starting out. They all know their stuff. When I had my journey, they actually came out to the car and helped me look it over to see what exactly I needed right then and there, and what I could wait on. With my fiancés motorcycle, they helped him with finding the right parts (including the battery). When we were having difficulty finding the right size battery, they even asked a couple questions, and actually discovered what the issue was. They don’t make you feel stupid for not knowing parts or anything mechanical. You can tell them any problem going on with your vehicle, and they can pretty much tell you what exactly you need! I will be making the drive out here each and every time I need something for any vehicle I own! Keep up the great yall!!! I’m sure I’ll see you soon enough!
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August 2023 by Shabba Da King
Had what I needed
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August 2023 by Anthony Thomas
Great customer service.
