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June 2024 by Uneque Gray
number does NOT work
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May 2024 by Victoria Provost
Pharmacy staff is rude and very unhelpful.
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April 2024 by Missy Miller
These pharmacy’s are getting ridiculous. I called at 9 am to have my prescription filled was told it would be ready by 12 pm. I go on the app to check the status and it says still processing and filling my prescription. Ok fine so right before I get off work at 4:45 I look on the app again and see now it’s delayed. So I call and they tell me that they ran out and have to order more. How is that when I called first thing this morning. No phone call to me to let me know so I can call my doctor and have her send a new prescription to another pharmacy since I’m completely out of my meds now. Something needs to be done. I thought this pharmacy was better than cvs because I went through the same stuff with them. Also Walgreens needs to talk to their employees about answering the phone and chewing food while talking to a customer on the phone. It’s disgusting at least chew with your mouth closed because it was that obvious. Simple minded
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March 2024 by Nick Puckette
Outstanding customer service! I called this Walgreens in hopes that they would have my daughters insulin in stock. Unfortunately they did not but Annie was so helpful! She was able to check local inventory and found another Walgreens that had the full prescription amount. Not only did she find one but she called them personally to verify they had it and then transferred the prescription for me! She was so nice and courteous throughout the whole process. I have been a Walgreens customer for more than 10 years and have never received this level of customer service. Thanks Annie!
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January 2024 by Regina Taylor-Hines
I like this location because of the great customer service. It is rare to find new employees here because most of them are happy. The employees are eager to assist you in finding your items.
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January 2024 by Regina H.
I like this location because of the great customer service. It is rare to find new employees here because most of them are happy. The employees are eager to assist you in finding your items. I came in here today for a UPS package pickup. Everyone was helpful. I shopped here for cute gifts, too. They have a great selection of toys, household small appliances, and some home decor items that work well for family and friends. I have not used the pharmacy in a few years.
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November 2023 by Colleen Robinson
Love this Walgreens
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October 2023 by Latashia Berry
Canceled 2/3 of my family’s vaccination appointments with a text when we were already on the premises. This location is 20 minutes from my home. Just ridiculous.
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October 2023 by Shanice Hubbard
Was on hold with pharmacy for over 20 minutes. Kept picking up the phone to say please hold instead of assisting or at least letting me know how long it would be.
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September 2023 by Ellen Fritz
Received a call today at 4:57 from Michael from Walgreens letting me know 2 of my prescriptions were ready. I called my husband to go by there to pick them up. Only one was READY. My Adderall. That I have been waiting for. This happens ALL the time. I WILL be going to the Canal Dr & George Washington Hwy location to switch back to CVS where there was NEVER this problem. I changed to Walgreens for the convenience and location. What a mistake.
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September 2023 by Katie Tryon
After using this pharmacy for almost a year, I'm going elsewhere. The service is absolutely TERRIBLE. Both times I have been there in the past month when I have walked up to the window I am not acknowledged. What's worse is that I've stood by (twice!) and witnessed the techs scrambling because they can't organize people's pickups correctly, so the poor folks at the window just have to sit there for 10-15 minutes while the tech tries to find them by last name. Oy. Save your time and go somewhere else. Not trained well, complete disaster of an operation and super unfriendly.
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August 2023 by Tora Dall
These people giving 1 star are the kind of people who come into urgent cares the last minute before closing and expect to be waited on aka the bane of my existence.Healthcare is suffering and taking it out on the pharmacy staff is retarded. Same idea as not tipping the waiter cus you didn't like the food.Medications are being on backorder and every pharmacy is in the same boat. The employees who work here are patient, kind, and will go beyond to help you. They cannot control the big pharma nor win every fight against your insurance. Today I got my medications earlier against my insurances will because of the hard to get supply demand. I didn't believe they could do it but they did. I am grateful. But damn, the reviews.Some of yall never worked retail and it shows LOL.
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July 2023 by Kamilya Barber
Had filled a prescription on 7/28/2023. And was told by the pharmacy tech (John or Michael) that it would be filled by 7/29/2023 and if there was any issues that he would give me a call. Came to pick up my prescription on 7/29/2023 at 4:30pm I waited approximately 30 mins. When I get to the counter the nice young lady told me that my prescription would not be filled until 7/31/2023. I asked her the young lady why (John or Michael) tell me that it would be filled today in 7/29/2023. When I asked the young lady to speak with him because I saw him back on the computer the young went to go get him but he never came to the counter. Instead he had the young lady relay a message which was unprofessional. He was the one that told me that the prescription would be filled today and didn’t call me to inform me that it wouldn’t be filled until a later day. Forth at was very rude of him to the point I’m thinking about switching pharmacies but I’m pretty sure he doesn’t care because he’s getting paid regardless. So unprofessional!!
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July 2023 by Carolyn House
I wish I could give them a negative 0. Phone calls and waiting in line30 minutes plus! They are so slow and unprofessional! The manager is the worst manager. If I didn’t need the insurance I would go to Lawrence Pharmacy!
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July 2023 by Laurie Metzger
Great local Walgreens store. Clean and well stocked.
