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September 2023 by Marie F.
Pharamacy does a great job, for being as busy as they are! Posted signs indicate that pharmacies are falling in line with the "remote" trend, many "standard" Rx will be filled and verified elsewhere, then sent here. Pharmacist could not find my vaccine appointment even though I had my confirmation number. She could not have been more apologetic, and I know that's a function of technology and not human error. Still, be EARLY for appointments, because they wil almost certainly be a line! And plan ahead to drop off Rx to pick up later. Be kind to staff, y'all!
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September 2023 by Steve V.
This pharmacy has been consistently understaffed or staffed for several years, with workers stuck in sleepy mode and suffering from burnout. They seem to be on top of getting their breaks on time though! You will frequently be met with long lines and wait times inside and in the drive-thru lane. Times often exceed 30 to 45 minutes. There have been times {recently] that after receiving a call or text that the prescription is ready, only to find out after a long wait in drive-thru that only part of it is ready. Let's just say this location sucks! It's faster to cancel the prescription, have your Dr. move it to another pharmacy down the street [any brand], and pick it up there.
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April 2023 by Angela Parker
Unprofessional and rude staff in the pharmacy.
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March 2023 by Russell Chandler
Came in at 10:30 am asking to get a prescription refill. Was told it would be 30 minutes. I come back 3:45 pm and told they aren't ready and will be another 20-30 minutes. This is a regular issue at this pharmacy.
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February 2023 by Karen Thrailkill Jones
Very poor performance from the pharmacy. They leave you on hold for a half hour and then hang up on you. It's not an accident. It happened to me three times today and twice in the past. They lose prescriptions, cancel the wrong order and tell you lies. I had one lady today tell me I had a $2000 deductible when I know for a fact that my Medicare deductible is $150. Asked to speak to the store manager. Unavailable. Reported their performance to Optima Insurance. They need to drop Walgreens from their "preferred provider" list if this is how they treat all their customers.
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February 2023 by Karen J.
This pharmacy department is bad. You wait for a half hour on the phone to talk to somebody and then they hang up on you. Happened twice in the past and three times today. When you do get someone to talk to, they have no idea what they are doing or just don't care. I had two prescriptions to be filled, an inhaler and a heart drug. I asked them to cancel the inhaler because my doctor sent in a replacement prescription that would cost me less with my insurance. They didn't cancel it, they cancelled the heart medicine instead. They also can't find the replacement prescription that the doctor sent. They told me I had a $2000 deductible when it is only $150. I reported them to Optima Insurance, since they are a preferred provider for Optima. Optima needs to drop Walgreens like a hot potato! If I could give them zero stars, I would. VERY POOR PERFORMANCE. Tried to speak to the store manager. Not available.
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February 2023 by Google user
We had to change pharmacy because of insurance. Our experience has been awful. The prescription and never ready even 2 days later. The clerks are rude and not helpful. I took a prescription in yesterday to have transferred from kroger and they cannot find it. If I get this one I'll be surprised. I plan to change to rite aid
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February 2023 by Susan Brothersmh
We had to change pharmacy because of insurance. Our experience has been awful. The prescription and never ready even 2 days later. The clerks are rude and not helpful. I took a prescription in yesterday to have transferred from kroger and they cannot find it. If I get this one I'll be surprised. I plan to change to rite aid
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November 2022 by Jen N.
Waited over an hour for a scheduled flu shot and ended up just leaving. Go to Rite Aid. Any Rite Aid. They were way more efficient and attentive. This Walgreens was not worth the frustrating one hour wait.
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November 2022 by Mark B.
Unreasonable prices double for the same products.Pharmacy very slow .OTC products ridiculously priced
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October 2022 by Kristen B.
Definitely not impressed. Waited in line forever for a scheduled flu shot only to be told they don't contract with my insurance. Drive down the street to Rite Aid. In and out in 5 minutes.....with my flu shot!
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September 2022 by Tiny T.
This place is ghetto. Just ghetto. Computer systems not working most of the time and the pharmacy is never on duty at 9 am as outlined in the hours on line.
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July 2022 by Scott H
I have been unable to fill a prescription here for several weeks. First they told me they would order it and get back to me. I called a week later and the tech noticed no one ordered it.I receive a text message asking to come in and get it but when i did they didn’t have it. The technician lectured me that i need to call ahead to ensure it was there. Then she told me I could come get it when i receive a text message. She didn't comprehend that this wasn't consistent. I am not sure whats going on here. I have used this location for years without issue until now. I am having all my prescriptions sent to someplace else.
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June 2022 by Justin P.
Ok they are one of the most busy pharmacy's around so I take that into account I'm prepared to wait yall be expecting every one to cater to you deal with is people are short handed and working as hard as they can They did upset me the other day but I'm charging it to the game they forgot my prescription but every time I show up they runnin around making it happen they doing just fine
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March 2022 by Cheryl F.
I always get great service at this store. In particular the pharmacy staff has always taken care of me very professionally. I really appreciate all their efforts. Thank you so much!
