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February 2024 by Yvette Cook (1SOBLESSED)
I never give 5 stars however,Alan provided superior service while setting up two phones and a tablet.There were several issues and he continued to do an fantastic job.He was not only helping me he also was multitasking in assisting another customer setting up their phone.He is definately the person to see at the Portsmouth Verizon location.
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February 2024 by Oriana Cook
Mr. Alan provide excellent customer service.
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February 2024 by rrmqmc
Ashley is the most personable rep we have had the pleasure of working with in a LONG time! My wife purchased a newer iPhone and Ashley made sure to keep us informed as to when I arrived and set it up with absolutely no issues whatsoever! 5 stars to this little Verizon store and to Miss Ashley! Verizon isn't always cheap but their service AND customer service is EXCELLENT!!
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February 2024 by DeLores Lewis
Great customer service.
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February 2024 by Blake Ellsworth
I went in to this store late one evening recently with an unusable phone. Ashley was amazing. She hooked me up and found me the best deal way better then expected. Left happy. Thanks Ashley
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January 2024 by Brenda Davis
Thank you Ashley great service
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October 2023 by Tia Coleman
Kiia was so helpful when we purchased our phones. She found us the best discounts. We definitely made the right switch to Verizon!
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October 2023 by Matt Dess
Kiia was helpful with setting up and picking new phones. Saving us money on our monthly bill. Excellent service.
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September 2023 by stafford tyson
Ashley was great at helping me purchase two phones today. I was concerned about my bill increasing with adding new phones but Ashley was able to reconstruct my plan and upgrade one phone and add a new line to my plan while making my bill less than what it previously was. Thanks so much Ashley, I will definitely be looking for you when I am ready for my next upgrade.
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September 2023 by Troy Waters
I walked into my nearest Verizon store looking to get my Galaxy S10 screen looked at to see if could be repaired and the Service Representative, Ashley, informed me that my phone battery had busted open and was damaging my phone. I definitely need a new one and she also informed me that I was eligible to receive a new phone by trading in the damaged one. She was very informative, courteous, and upbeat. Her customer service skills were superb. I received my new phone and purchased a new case to my liking. Thank you very much Ashley. You are highly appreciated.
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September 2023 by Christian
Ashley S. was fantastic! She broke down each plan very well and was great at helping me choose the right plan for me. Highly recommended. A+
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September 2023 by David Wilson
I wanna thank Ashley and her entire team for the great help. I work for a huge company my phone is priority to the work I do . And being a single father i was scared to even go through with getting a new phone its something totally new so but Ashley made the pro ess easy and painless will continue to recommend anyone who needs a phone to this store
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September 2023 by Mike Gulick
Ashley was amazing, went to look at upgrading one phone, end upgrading three phones. Ashley was willing to stay late and make sure everything was complete and working properly. Many thanks to Ashley for fantastic customer service.
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September 2023 by Pamela Penn
Julian was Great!!Very patient and informativeResolved my issue and gave awesome input to maximize my service and future phone use.I WILL BE BACK TO GET MY NEXT (UPGRADED) PHONE C/O JULIAN!!Thank You Again
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July 2023 by Victoria Morgan
Ashley was one of the best reps I’ve dealt with in awhile! She help me set up my phone with no problems and was so friendly if your looking for good customer service ask for Ashley for sure
