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January 2024 by Cedric
I had a horrible experience trying to open a business account at Atlantic Union Bank off of George Washington Hwy in Chesapeake. I Went into the bank and submitted paperwork. Some of the questions the rep asked me was inappropriate. (I will release her name and the questions she asked next week) I looked at her weird and ask was the bank asking this or you. She said she was just asking, which I felt I was being profiled by the bank. I thought I could get a business account the same day but she said they would contact me when everything was good. After a couple of days I called the bank. I couldn’t barely hear the lady because it was so much laughing in the background. I then find out I was denied. I asked her why didn’t anyone contact me to let me know and why was I denied. She said I will have to talk to the Branch manager on Monday on why I was denied. I do plan on taking legal actions against this bank!! I will also let you know the branch manager response on why I was denied next week.
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August 2023 by Thomas Hoyt
All of these people are amazing. I was so thirsty and dehydrated and they gave me a cup of water and a popsicle. Tashia, Toni, Brandon saved the day and provided great banking customer service
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May 2023 by Leslie Deloatch
Hometown banking
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March 2023 by Sabrina Harrington
I’ve been banking with them for 25 years, since they were Bank of Hampton Roads. For the most part, they've always been amazing. Then they closed on Saturdays, and that was somewhat of an inconvenience at times. I learned to work around it. Now the branches are dwindling. Every time I turn around, there’s another one closing. There aren’t any convenient to me anymore, and they seem to be closing rapidly. I feel like my best bet is to open an account somewhere else that has more branches that are easily accessible.
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August 2021 by J.D. Uzzle
Staff is always pleasant. Service with a smile.
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May 2021 by Pete Patel
Slowest bank I have ever been too, any time you come it’s so slow like pain staking slow 30 mins in drive thru still haven’t moved a inch.And definitely they need to add more people to the branch
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November 2020 by tamera Scott
Staff is very professional. However hours of operation are very difficult. As are matter of fact impossible for a person working full time to go to bank.
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October 2020 by Richard Hardy
This Bank and its employees are dishonest and unreasonable and unprofessional and wont return phone calls. They will take your money and offer a reasonable explanation as to why. Do not bank with them, they took a cash deposit and never returned it to me once the account was closed.
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July 2020 by Courtney Meekins
Unfortunately the only Atlantic Union Bank in Deep Creek is the only branch I can get to after work before they all close. The tellers are friendly but incredibly slow. The drive thru lane is usually wrapped around the bank and you have to plan on waiting at least 15 minutes if you’re lucky. I’ve previously banked at other branches and they are slow as well but nothing like thIs one. I have an account that I no longer even use due to the inconvenience but I still have to make a deposit for a family member every Friday and I dread it. Try to avoid using Atlantic Union Bank at all if possible but definitely not the one in Deep Creek.
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January 2019 by Jeniece M
Decent bank but for some reason they don't have quarters. Yeah a bank that doesnt have quarters.. thats what the teller (black lady) told a friend of mine when he tried to exchange his cash for quarters so he could wash his clothes. He just went to the food lion across the street. It never ceases to amaze me how discriminatory people can be. Especially against those thay look like them.
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November 2017 by Big A
It's a bank, even thou it's mine can't say much more than that!!
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July 2017 by Mary English
The best bank in Hampton ROADS the bankteller are very professional And will help you the best they can to pleased you i love that back
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December 2016 by Miranda Robey
It's nearly impossible for people that work 9-5 Mon-Fri to go to this bank if needed. It would be convenient if they either opened an hour earlier or closed at a later time. But other than that, no problems.
