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February 2024 by Sam Enright
I have nothing but trust and love for Ross and Brandon. They are meticulous and precise, which takes time but is 1000% worth waiting for.
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December 2023 by Craig Kimble
The customer service at this shop is truly amazing, and Ross is exceptionally knowledgeable. I highly recommend this shop.
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April 2023 by Cerebral Palsy BMX Rider
Best place in the area to your car worked on. Ross is very knowledgeable and helpful. I don't take my cars anywhere else. Highly recommend
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March 2023 by KING WARD
Customer service very poor! Called to get a quote and the response was we don’t have time for nothing like that!
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March 2021 by Donald Rockett
We had a ton of work done but dropped the car off in SEPTEMBER OF 2020. He had time to diagnosis it and sent over an email on how much it would cost to fix it. We came in and paid the deposit and he was talking how he is the best in town and would be done with it in 2 weeks. WELL HERE IT IS MARCH OF 2021 AND HE KEPT GIVING US THE RUN AROUND EVERY TIME WE CHECKED IN ON HIM BUT ALSO GAVE HIM SPACE. NEXT THING YOU KNOW, HE HAS ADDED OVER 500 dollars in charges that were never talked about or approved and a 2 week job took him from Sept 2020 until March 2021. Since that time the inspection has gone bad and of course he doesn't do inspections so have to come here with a tow truck and realize that he has literally for almost 6 months just left the car out to rott. The car has been dented and stuff just falling apart on the car And he knew how badly we needed the car back. What really rubbed me the wrong way was his attitude, how he has left the car out here to rott, going way up on the price without saying a word and literally just quoted 2 weeks and allowed it to sit and took almost 6 months on the car
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September 2020 by brett Lol
Ross did an amazing job with my c5. Did a ton of work and was professional. Runs like a champ. Highly recommend this shop and I encourage veterans to bring your cars here.
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August 2020 by Mathias Paluhbreecuh
Trust Automotive is a great shop for any of your automotive repair needs! I'd highly recommend checking them out!
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July 2020 by Brian Lambert, P.T.
I had Ross tune my FRS after a header install. I'm very happy with the results. He got rid of the torque dip and the throttle response is noticeably crisper. He gave me good advice on future mods. I'd recommend that he add a veranda and juice bar for clients while they wait for work to be done.
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July 2020 by Tony Robinson
A DC Review from IT Tony: I totaled my Chevrolet Cobalt 2007 SS and I needed a car quickly and I needed a care that would be able to handle my driving. I wasn't working with a lot of money yet I had $6000 to put down and my credit score was slightly above 600 and I wanted something nice. I know, dream on right? To my surprise Philly wasn't allowing the purchase of cars during this time, since Covid-19 had just started, so on a whim I took a look at Trust Automotive in Sykesville, Maryland. Well, I was happy from the start. Customer service is everything to me since I work in the Information Technology Field as a Site Admin. Everyone was nice. David my salesmen. (Super great Guy- the one you need to ask for) The lady at the front who receives you for your "ON TIME" appointment. The guy bringing up whatever car you are looking at. The Finance guy Nick who you are happy to give your money to. And especially the mechanics who are knowledgeable, efficient, and eager to assist you in knowing that when you leave you will not be back for repairs. (Brendan, Yancey, and Blake)I can't tell you how happy I am with my 2012 White CLS 550 4 Matic Mercedes Benz!! I took it to the dealership and purchased the Pre-Purchase Inspection and received rave remarks. The dealership said that I was purchasing a magnificent car and that where ever I was purchasing from was giving me a great deal. It checked out on ever platform. Kelly Blue Book and Car Fax. David gets the most credit since he held my hand from start to this day if I need it. I purchased the best after market warranty Endurance 2 Level 4 Supreme to care for my White Benz in the event that anything may go wrong. It is a used car after all yet it is hard to tell. They really took great care of me and I appreciate them so much. I will be back to purchase again and I recommend them to everyone looking for not just a great car but a great experience made easy and understandable.Whoever the owner is of this car dealership you might want to show some appreciation for your employees who have made me and other so happy as buyers who don't even know what buyers remorse is. ahahahaDavid, Nick, Brendan, Yancey, and Blake are awesome. Thanks guys for everything and my baby is purrrrrring like a Lion should!!!!! ahahahaaSincerely,IT Tony Robinson
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April 2019 by Patrick Lynch
These guys are great. Im extremely happy with services and they are men of thier word. All my friends will be recommended to use them from now on. Only people il ever let touch my car. 110% on point guys. Great job
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October 2018 by Tyler Davis
I waited to write this review after having my car back for a while and am extremely happy. I had Ross tune a heads/cam build of mine in a Corvette and have had nothing but good experiences. Ross was easy to get in contact with throughout the whole process and explained everything he was doing in great detail. He is very picky about how the car drives in the best way possible. Overall I would definitely recommend Trust to anyone considering them.
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October 2018 by Logan Vargas
Just like his shop name say, Ross of Trust Automotive is the only mechanic i trust around here in the Hampton roads area. He is honest, trustworthy, and his services are fairly priced. He tuned my Subaru BRZ first after I installed my supercharger and a year later he tuned it again after i installed my flex fuel kit to use e85 fuel. As an aircraft mechanic myself, i highly recommend Ross good and trustworthy mechanic.
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October 2017 by Kitt McNair
Ross is a straight shooter, he has been honest with me from the start of my build. He has told me when I was making poor decisions and helped save me quite a bit of money. He has also been very patient with me and the onslaught of questions I ask him. I definitely trust the advice and decisions Ross offers. Really looking forward to finishing my build with him.
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October 2017 by Kelly Hammond
Ross is an extremely knowledgeable mechanic and tuning expert. I highly reccomend him for any and all work you need done to your vehicle.
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October 2017 by Daniel Mcmonagle
Ross does great work at a reasonable price
