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April 2023 by Amanda Moss
I've gone inside to make deposits and they've never asked me for ID, social or job title. I went through the drive thru today and they wanted my ID, social and job title. It was a deposit. I wasn't trying to withdrawal anything. Is this normal?
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March 2023 by franklin sternberg
They say business deposits are available at midnight...... This is not true at all.
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September 2022 by Josh
I moved all of my accounts to TowneBank and it is the best decision I’ve made. They have the best customer service! I love being able to call the branch and speak with an actual person.
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June 2022 by Justin Patel
Excellent service. I worked with Jonathan Evans. I'd recommend him and this bank. Every thing I've needed, they've gotten it for me.
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March 2021 by Tom Taylor
So glad to be with the classy bank! I am always treated like I'm family. Personnel are always pleasant and helpful. Favorable terms to my accounts. (if I have enough money) I highly recommend them to my friends and family.
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May 2020 by Rick Stephenson
When TowneBank bought Monarch a few years ago, I wasn't very happy and considered moving to another bank. But after working with Stephanie in the greenbrier office, I decided to stay and I'm glad I did. She is great to work with and has helped us multiple times as our business grows.
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October 2019 by Kirt Boyer
Nancy Hall is tremendous. Anytime I need anything she makes herself available to assist me. Obviously I am not the only TowneBank customer but she cares enough to make me feel that way. She is a true asset to your bank.
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October 2019 by Gordon Whitlock
They are nice people and they’re fast & friendly. As for the bank overall, I may rate it a little less, but this review is for the branch leaders and workers.
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December 2017 by Scott Harrington
Did not let me use bathroom.
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July 2017 by Suria Begum
they deserve no stars they sucks THEY HAVE BAD CUSTOMER SERVICE my bank was bought by their company and they just suck plain suck i hate them
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March 2017 by Denise Sykes
Wrost customer service ever and all the teller and bank representative was just plain rude. Will never do business there again.
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October 2016 by Lauren Staffeld
Worst mortgage company ever! Not 1 but 2 horrible experiences with this lender. We bought our first home with Towne Mortgage about 6 years ago we were approved for an FHA loan with zero down as first time home buyers. 3 days before closing they suddenly tell us that we just barely missed the zero down and that we had to give them 5k (exactly the amount we had in savings for renovations)or we wouldn't be able to close on the short sale that we had been waiting 9 months for. So against my better judgment we recently began working with them again trying to do a construction loan because it was easier for our builder. We started this process in June and they basically put us on the back burner. They have lost and requested we resubmit paperwork multiple times. It is currently almost 6 months later and they now tell us that this build is not feasible. So after waiting for 6 months for them to get their act together and having to shell out $500 for an appraisal I have nothing to show for it. They are crooks and look for anyway to get their hands on more money. Do not trust them. Horrible customer service!
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October 2014 by Kelly F.
This is the only place I will ever bank! The tellers are all so friendly and helpful. I love that they always great me by name with a smile on their face. They truly treat you like family at Towne Bank!
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February 2014 by James L.
Townebank bought out the local bank with which my company had done business for nearly twenty years. To say that the transition was painful would be putting it mildly. Our bank was failing and they came it to save the day. I chose to take our business elsewhere... Fast forward a few years and I have brought my company's business back to Townebank. Their customer service is stellar and I like dealing with local companies. Yesterday, I had a rather large deposit and needed to get access to $5,000 of the funds immediately. The branch VP worked with me to get access and I was able to continue on with my day. This is a great place to bank.