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October 2023 by Dennis Lally
Haven't been in a few hears, but this place did good work. I hope that's still accurate
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October 2023 by Tom S.
Took my Silverado in due to Sirius radio losing signal. Shop performed troubleshooting, got parts quickly and completed repairs as promised.Very good communication by Chris after troubleshooting, when parts arrived and when repairs were completed.After repairs, I drove the truck to locations where loss of XM signal occurred and radio worked flawlessly.Good prices too.Thanks.
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August 2023 by Natascha Robinson
Tidewater Auto Electric was highly recommended and they did not disappoint! My A/C issue was looked at quickly, diagnosed and repaired that same day. I am very pleased!
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August 2023 by Raymond McCauley
Very professional and friendly. They continue to provide exceptional service for my Mustang!!!
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July 2023 by Scott H
I called requesting some battery assistance after unsuccessfully using a battery retailer nearby. Chris, who answered the phone, graciously offered to look at the vehicle right as they were closing. He replaced the battery for us (that we had already purchased) and didn't charge us for his time. We will definitely be back to this mechanic next time we need any work done.
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June 2023 by Janet P
Love the way they were able to fix my problem and when the did a quick inspection they found other issuesThey were honest about pricing and work needing to done not pushy at all
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June 2023 by Ben Gonzales
Great and easy to chat with. They’ll always take care of your car, I don’t trust anyone else with my vehicle
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May 2023 by Frank J
I had an outstanding experience at Tidewater Auto Electric. Their service was top-notch, and the staff was incredibly friendly. The facility was clean and well-maintained, creating a professional atmosphere. Not only did they provide prompt and efficient service, but their pricing was also fair. Tidewater Auto Electric is excellent at scheduling and completing work on time. I highly recommend them for their great service, friendly staff, cleanliness, promptness, and fair prices.Services: Electrical repair
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May 2023 by Latoya Vaughn
DO NOT TAKE YOUR CAR TO TIDEWATER AUTO ELECTRICThe owner/manager is as unprofessional as the work he did on my car. He does not take accountability for his mistakes. (See his responses to all of the one star reviews including my previous review)To the owner/manager: no matter how much you try to place blame on the customer the fact is we gave you three times and left the car with you for weeks to get it right and you didn’t.Since you shared the history of the repair I will add for clarification:- The car sat for months because the driver is away at college. The problem returned shortly after the last visit but it was obvious after three visits and weeks of effort your shop could not properly repair the car.- The problem was intermittent but FREQUENT. It was a SAFETY concern.- Visit 1- we told you the fusible link was previously replaced and thought the issue was related to that area based on the behavior and you didn’t find the issue.- Visit 2 - we brought the car back and sent you videos of the problem and you told me you found the root cause and fixed it. The car started acting up on the way home. When I called, you told me you had issues with the work done by tech that said he fixed it but you will take care of it.- Visit 3 - you told me you worked on it personally and finally found a problem with a ground wire under the electrical box. Now you are saying you didn’t touch the area we told you we thought was the problem AND where the new repair shop found missing bolts? Unbelievable!I will gladly give you back the $40 you spent on gas if you will give me back the $800 I spent getting the issue properly diagnosed.Lastly, you should let your employee write the responses to the reviews. Chris was kind and professional and after speaking with him I almost deleted my first review. Since you have my name on the owner/manager list please add to it “…owed $800 for additional repair costs incurred due to MY negligence.“
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January 2023 by robert reel
I've been going to them for many years and always found them to do a good job and are very upfront with you.
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October 2022 by JET4
Had a battery drain problem. Took it in and problem was found and repaired the same day. Very good service and very nice people.
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June 2022 by D Thompson
Love these guys! If you have a vehicle electrical problem, these are your people... Reasonable rate, excellent work, friendly folks!
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June 2022 by Marci F.
The female owner of this potentially great classic car shop knows nothing about cars. We spent $6500 to have our 70 muscle car "tuned up". spent $1000 to ship. Brought it home. All fluids were extremely low. transmission was loose and we had to have a temporary bolt installed until we got the real part so it wouldn't drop out. Also reverse seal on tranny had gone bad. Another $2k to fix. Luckily, the obvious "owner" of the shop, (the unfortunate husband of the owner), was awesome to deal with. Very kind. But fairly disappointed in the quality of customer care given the past phenomenal reviews of this shop prior to change in ownership.
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May 2022 by Gabrielle Blake
After two dealerships gave me bad info, I took my vehicle here for their assessment and they were 100% dead on correct. It was worth the money to just get their advice. Did repairs myself and saved nearly $2,000 in the end. Vehicle back to running great and all notifier lights are off. I recommend them to anyone with electrical issues, or others. Better service than the dealership and more reasonably priced!Service: Electrical
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May 2022 by Nathan Corbett
MORE THAN ELECTRICAL! These guys came highly recommended from nearly everyone I know. I wish I would have came here first instead of throwing a couple parts at my car. My issue wasn't a straightforward repair - but was found by their tech. They were able to diagnose the root of the problem without replacing any parts! Also they were able to fix my rough idle. Do yourself a favor and have these guys check it out before you waste any money chasing down and replacing part yourself. More than satisfied thank you! Turnaround time was excellent as well!
