-
January 2024 by Jerry Peacock
My wife's phone was working fine, and it suddenly dropped the network. Could not figure it out. Stopped at this lcation for help. The associate met us at the door, and I explained our delima. She scrolled through the phone and, within a minute, explained that the network toggle was off. WTH... how could I miss this??? Anyway, she was professional and did a great job of containing her amusement at my lack of tech know-how. I'm sure she chuckled as we left.
-
November 2023 by Alexyss Dixon
PaulGregLamarTHIS IS THE BEST STORE EVER 10/10 would recommend and so cleanVery dope people kept us laughing The whole time and very good musicKeep up the good work fam.
-
October 2023 by Ololade Olomo
The lady who attended to my phone upgrade request (rep KWilton) had no understanding of simple arithmetic. How do you work for such a brand, and be tasked with things like getting people quotes without being able to perform simple mathematical solutions. She gave me the wrong quote twice, and I caught up every time, leading to he having to re-investigate the numbers she quoted. The situation was very aggravating to know I could have paid almost $200 extra unknowingly! The one star is for her being able to stay calm to an extent through her mishaps!
-
July 2023 by Debbie Carpenter Wilson
I have the OnePlus7t phone and it is great for photography. And the TMobile home internet is the best I've ever seen and my total monthly bill is $115 for unlimited everything. The internet is a flat $50 and my husband and I have two android smart phones for a flat $55 per month
-
April 2023 by Karen Gibson
If you need a phone they will help you....my father passed and I wanted to keep his phone and number but no help from stores all done via 800....why don't people working do something besides stand!
-
February 2023 by Robert Patterson
The management seemingly was nice but one staff member was very unfriendly, acted like we were unwelcomed patrons that have not been customers for over 25 yrs, tried to say my phone that I was replacing with a warranty "had" a chip on the screen and wouldn't swap the phone out even tho they sent us it. A one day event is now been a 3 day ordeal.
-
November 2022 by Gino OTOTWBW Burns
Went there to learn about a buy 1 get 1 deal my son told me about. Sales lady sets it up and brings out the new phones we thought we were getting,we choose our color and then *BAM% "sorry you don't get the deal because you have to add another line" ? (already have 2 lines) don't need another 1 just to get a deal. Son still upset so I get his and I keep my old 1. Point is maybe the sales person finds out if you qualify BEFORE beginning the process of the deal, taking out and showing us the phones, having us pick colors just to be told "PSYCHE" SMHSide note: This was the 3rd store we went to, the other 2 said I was "sprint t mobile not t mobile t mobile".
-
November 2022 by anthony cassell
Went to this location pretty much very upset with the Victory crossing location, home internet issues was told I could upgrade my unit there and they had a replacement there, want to say there were about six or more associates there including the manager very unorganized very unprofessional and manager was to playful with her associates, was sent to your location manager and 2 associates were very professional.. My internet issues were resolved in less than 30 minutes I’ll always return to this location for any phone or internet issues… This store ROCKS????
-
October 2022 by Kay Kervin
Tianna took care of everything I needed! Thank you!
-
June 2022 by John Edmonds
Paul was super helpful and professional will only go to this store from here on out.
-
May 2022 by Hi, it's me Again
Greg assisted and solved the cluster fk of a mess that the business phone support team could not get done. I cannot even begin to explain the problems with porting over from Verizon to tmobile, from both sides. I STRONGELY recommend NOT using the phone or online for tranfers, porting and even orders, just save yourself 20 hours of your short life and go into the Tmobile store. I give phone and online support NO stars, Greg gets 5.
-
September 2021 by tommy mixon
Receipt machine not working properly. May have to wait for receipt.
-
August 2021 by Phllip Gissendanner
They took very good ?care of me. The service was on point.
-
August 2021 by Sharon Mattei
Loved the free Beach towels today along with great customer service and help today!! Thanks T-Mobile!
-
July 2021 by October Moon Antiques
Offers Estate Sale Services. Great team . Efficient and Knowledgeable
