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August 2024 by Kenisha Teague
Western Branch driving Southern is the worst place to buy a vehicle. A week after I got my truck the ac went out l. They gave me the run around because they say it's my problem now don't come here go to one on South Military Hwy they are awesome
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August 2024 by Ashokkumar Patel
Your bad time coming and you go Southern auto group and buy car they give you all promise but paperwork finish and then they not give you any service. Any good answer bad service and bad over there working people they tuck people money
1414 South Military highway Bad people over there work no go over there anytime there stupid people over there work they never give good answer and not give service any
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August 2024 by Michael James
Hey not only I got a great rate on the new SUV, but we were asked to come back in because finance guy Jake found us a even much better rate which cut our payment in half! If you're in the need of a vehicle please go to Southern and ask for Jake in finance department!
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August 2024 by Jennifer Jennifer
After waiting 20 minutes for Josh to show up for appt. His lack of honesty wasted 3 hours of my life. I didn't buy a car because they have the shadiest.Bait, and switch pricing techniques. There's a price online. There's a price on the car. There's another $1500 for add ons that you didn't ask for and then another $899 processing fee. Read the small print and then run before you get attaches. They are very sneaky and not forthcomingabout this info.
It is very confusing and not all online . They totally were not straight up about any of it. Thankfully, it came to light before we did any paperwork, but we wasted three hours in the process.
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July 2024 by Ben Have
Terrible dealership. Was lead to believe that a truck was available and it wasn’t. Only kept conversation going with me to try pivot me onto another vehicle. Once you give up your information you will be bombarded with emails even after requesting to unsubscribe from the email chain.
I very specifically ask Jake Lynch to take me off the contact list after the “unsubscribe” button was unsuccessful. Instead of replying to my email, he had since ghosted me.
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July 2024 by Kori Hilliard
I bought a jeep wrangler 2018 today. Josh. Tim and Julie did a great job getting me into these vehicle. These will be the second vehicle I have purchased with them.
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July 2024 by Maru G. Plaza
3 hours for an oil change with appointment
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June 2024 by Amy Cobb
“Express” oil change is definitely NOT “express.” 2 1/2+ hours is ridiculous!!
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June 2024 by Linda Boyce
I was very happy
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June 2024 by Frances Millwood
Today was a long day but Amber definitely was a great help. The process was so smooth and she helped so much with the process. Can't wait to brag about this!!!
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June 2024 by Ronald Oberne
Great Help
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May 2024 by Cathy Savage
I did a walk in and they did a great job of getting my car serviced quickly.
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May 2024 by Billy DiTommaso
Clayton walker and Jared were incredible and helped me through all my questions and problems as they arose. I am fully convinced I wouldn’t have bought a truck today without their help and guidance. True rapport built
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April 2024 by Michelle Osei
My fist time buying a car from a dealership and it was the worst experience of my life. Had me sit there for 12 hours just to sell my car after I leave!! So unprofessional. They definitely serve who they want to serve. They didn’t want my money I guess.
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March 2024 by Dennis Hewitt
Dealership are full of liars and crooks. I listed a bad review and told the truth about how they treat customers. They responded with we care and will be reaching out to get this resolved over a week ago not a single call , email text message nothing they don't care once they have your money. You don't matter anymore. I would suggest buying somewhere else even if it cost more money. Still waiting on a refund of my deposit that wasn't applied to my purchase and was told more than once that it was being issued. It had been 4 months no refund they just took the money as of it was a bonus .
