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March 2024 by kae love
a week after we left the tire center in Chesapeake sq the valve stem leaked air my wife called them to get it fixed it's been a year this month and it's still not fixed and that's with their so called warranty i was gonna have 4 tires on my truck from here but not now i wouldn't recommend this place to no one and they won't answer the phone for nothing
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August 2023 by serena hendricks
I ordered my tires online. Was called a few days later saying they were in. Appointment was for 7 days out to have them installed . I decided to stop early to see if I could get themdone sooner and they accommodated me and installed all 4 tires . I always get my tires from Sam’s I wouldn’t go anywhere else. Great customer service.
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July 2023 by MK P.
What an amazing young lady at the service desk at the Chesapeake Square location! As angry impatient customers barked at her left and right, and for things she had absolutely no control over. She remained kind, respectful and professional!Pure class! I know your parents are proud of you!I applaud your attitude young lady!I highly recommend Shacaya at Sams Club Chesapeake Square!...and the manager Aaron is great too!
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June 2023 by Leanne L.
Customer service is terrible!! Management is terrible! After shopping we stopped at the food court and every fountain drink was out and sprayed everywhere. I grabbed a bottled drink and the lady at the counter yelled that's not the same price I said that's fine I'll pay for it the next thing I know a cop and 3 people from management are walking towards me saying I refused to pay for my drink. After confronting management there was no acknowledgment of the poor customer service or incorrect information their employe gave all I got was I just work here. unnecessary commotion over a $0.99 drink. I WILL not be renewing my membership or stepping foot in another Sams club.
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February 2023 by Scott A.
It's a Sam's Club. The cafe is almost always out of something so definitely don't go counting on it. Bizarre how challenging it is to keep hot dogs available."It'll be 2 hours for hot dogs" HOW?
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February 2023 by Wendy C.
My daughter went to pick up a birthday cake that she put an order in for. She was told to pick it up at 5:00pm on Friday, February 17th. She showed up a few minutes BEFORE her time and NO ONE was there! The lights were off, and all the bakery staff were GONE! There were other customers showing up at that time to pick up orders also. How are you going to tell customers to come at that time, and you aren't even there? Y'all need to get it together Sams Club Bakery!
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October 2022 by Reggie “Sugie44” Carr
Husband brought 4!!! Tires, then driving it felt like the car was on a vibrater !! Now to go back and have whoever didn’t do it right put the weights on properly and balance all 4 tires !!! Should have been done the first time, now I’m inconvenienced !!
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August 2022 by Amanda R.
Not a happy a customer with the Sam's club on battlefield in Chesapeake and with the Sam's Club mobile app and Sam's club website over the tires order causing me to have a panic attacks and I am really scared/nervous/worried about this Keep on calling me about more tires came in like this is not my fault here it's the systems errors/or mobile app technical issues and Sam's club website Very scared and nervous and worried about this With people these days u never know anymore if know what i mean Can you ship them back or no to where it came from since it cause me panic attacks/break down .
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March 2022 by Shirley Thomas
Excellent service
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February 2022 by Vania C.
It's been a while since I updated. Every time I renew my basic membership at Sam's ( $45 for 2022), I have to ask is it paying for itself? I also belong to BJs and Costco for specific reasons so price comparison is a bit of an interest to me in the spirit of economy and the sport of saving, particularly on high purchase items in my household. There are 2 items we buy regularly enough that it pays for the Sam's membership in savings and then some. I'm always interested in hearing and seeing current price differences between the 3 warehouse competitors so I thought I'd go ahead and post an update for anyone else with the same interest. These items may or may not interest everyone. This update is written March 1 2022 for point of reference. First item: Olive oil! BJs olive oil 3L even with a coupon is still almost $15, the typical price ranges from $18-$21. Sam's Club Member's Mark is $11.96 for 3 L. Yes, less than $12 clears the competition. That's a $7-$10 markup at BJs for another brand name in the 3L size. For full disclosure, I didn't see BJs brand Wellsley Farms olive oil and not sure they have it. Costco has a 3L Kirkland brand original olive oil 2 pack for $37 which is in-line with BJs prices. Bottom line, Sam's Kirkland brand is the Best Buy at this time, by a large margin. For any household using regular olive oil for cooking and extra Virgin for dressings and low heat sauces or marinades, you pay for your member ship with just this savings if you're restocking 5-6 times a year, which my family easily does as we avoid all other oils except avocado oil! Don't even look at grocery store prices on small bottles of olive oil, it would take just 2-3 buys at a warehouse vs grocery to pay for your membership. Rather sobering. Another regular staple and frequent buy for us is pistachios with shell. BJs is 48oz house brand Wellsley for $18-$20. Costco Kirkland in house brand also 48 Oz/3lb is $20. Sam's Club Member's Mark 48 Oz with shell $14.98. Even with BJs occasional coupon, Sam's price is still lower by a few dollars. We eat pistachios as one of our main snacks so 1 bag a month at a $4-5 dollar saving vs warehouse stores and like $15 saving for much less quantity at a regular grocery x12 months, well it more than pays for the membership at Sam's on its own as well. Sam's pistachios are also delicious unlike Wonderful where you find a number of rotten nuts for $9 more a bag. Sam's also has the best quantity and price on red onions at this time. 6 pounds of red onion for $5.47! BJs is 3 lb for $3.49 Wellsley brand and we find they go bad unusually quickly considering they are quite small onions and used readily. Costco carries a larger 8lb bag with a comparable price to BJs which is a great buy but too many onions at one time for us as they don't last long enough for us to use them all before spoiling. A few other items to watch are cherub tomatoes, Campari vine tomatoes, sweet baby peppers, and assorted bell peppers. Typically Sams wins on pricing of all of these by approximately $.50-$1.25 an item unless BJs has a coupon which happens relatively often. Eggs? I'm not even touching eggs between the three. There is NO competition. LIDL has the best prices on eggs period. I actually don't know why anyone buys eggs or heavy cream anywhere but Lidl. Sam's is a great deal all the way around however Sam's is the ultimate score for fresh wild caught salmon at a decent price!!! I renew my membership every time for this reason alone. Read the labels carefully. They're transparent. Where it's sourced and processed. Wild caught salmon and usually yellow tail flounder is also wild caught. There are many farm raised varieties so look carefully, especially if you're like me and won't touch farm raised.
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October 2021 by Antonio Weaver
Them Old hateful greeters need to be fired
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August 2021 by MK Parise
Rashana Jones in the Cafe is so incredibly professional and kind!
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July 2021 by Marilyn Rodriguez
super muchas cosas valen la pena cosas comprar en sam
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May 2021 by Layne Hancock
I’ll never understand why it takes long to leave after making your perches than it does to shop!
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February 2021 by Kenneth Finlay
Wanted to schedule me for an appointment for a minor issue in four days. Didn't seem too anxious to help
