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January 2024 by Greg Young
I had an issue with one of my rims. I spoke with the general manager, Craig B. and he got me squared all squared away. He literally found me a rim, got it delivered to his shop, and rim was installed flawlessly within less than an hour. (In and Out). Best part was his willingness to negotiate a fair price. Forever a customer of RnR Chesapeake. Craig and Duke are a phenomenal team.
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January 2024 by Ian Russell
I just returned from RNR for removal of a screw in my tire which was causing a slow leak. The great thing is they charged me nothing...they did not try to upsell me anything...they were kind, courteous, and quick. What more could a customer ask for? I will definitely be back!!!
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January 2024 by Tina Carlisle
I was referred from a local tire shop by Target to go to RNR tires off of battlefield. This literally is the day after Christmas and I was not planning on doing much but having the tires resealed and reinstalled. I ended up have a bent rim and my rims honestly have aged out lol but I just had brand new tires put on this same set less than 2 weeks ago. So what do I do? It's the day after Christmas!!!! These folks were so nice and squeezed me in on an already tight schedule. The lady (Mrs. Bad news) was very nice even though I was giving her a hard time. Everytime I saw her pretty face, lol she had more bad news about my wheels that I love so much. She found me a set of repo wheels that would fit my new tires so I could be safe out here and not spend even more money. Also, my dang tire sensor were shot and they gave me a super deal on the installation of all 4....a late Christmas present for me...kind of....even though I didn't really have the money for this mess today and they didn't have the time either but we worked together and got it accomplished. Thank you so much for helping me and my Gammy tank stay on the road...well will be once I get all the brakes redone because those are bad as well but I was all outta cash and those poor guys were ready to finally go home. (Mrs. Bad news). I hope you know I was just playing with you bahahaha I have a weird way of dealing with stress.... sarcasm doesn't always go over well with some folks. I will be back for sure and i look forward to using that payment plan y'all offer verses depleting all of my stash. Still rollin on 22's on the Gammy thankThank you to the entire staff,Tina
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January 2024 by Carl Jackson
All I can say is that Craig and his shop personnel treated me and my truck as it were there own. They went far and beyond to show me they were not in business just to take my money. Can't say enough about these guys. I live in the Outer Banks but will still make the ride to these guys. Thanks for everything you guys did.
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December 2023 by Chi Twitty
I’ll be the first to admit, I was a novice when it came to selecting wheels and tires for my new AT4X but the whole TEAM at RnR was fantastic at providing me with the information I needed to make a sound decision on the look and style I was looking to achieve. They went above and beyond my expectation in showing me the proper fitting and what a few different offsets and tire widths would look like in person real-time so I’d know exactly what the size and look of the package would be like no matter the brand, style, or type of wheels and tires selected. But a special shout out goes to Joann!!! Once I told her the look and color I was looking to achieve, she again, went above and beyond showing me the latest release of the specific brand, style and color of wheels and I must say she hit the nail on the head with a sledgehammer!!! She’s very good! My wheels have been a showstopper to truck enthusiasts anytime they see me getting out of my truck. As my neighbor’s exact comments were…”Those wheels are fire!!!”Thanks Joann and the entire RnR Squad!
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November 2023 by Arnold Fresnoza
Excellent costumer service. Craig the manager provided me the best option for my truck and work around the issue on tires and fitment. Highly recommend them.
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October 2023 by Jonathan Krajesky
I had a very pleasant experience with RNR tires. They helped me select and order tires that worked best for my needs. They also called me and filled me in on at updates on my truck. Very professional business and 10/10 would recommend to family and friends.
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October 2023 by Michael Varner
These folks were amazing! They went above & beyond to help me out of a pinch while traveling on my way to vacation. They sent one of their techs out to my car & took off the two rims, took it back to the shop to replace the tires & then the tech came out and mounted them on the car. I would recommend this location to everyone. You don't see many people these days & businesses who offer this level of service. The who experience was great & the whole staff were extremely friendly & all very helpful. I will remember this and will certainly recommend you business to everyone I know. Thank you!
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October 2023 by Melanie Brown
Today I went to RNR tire express. I was greeted with a smile, and they acknowledged me right away. I went in because I had a nail in my tire. Duke and his associate were excellent! They took care of me right away. I would recommend them to anyone. Excellent service and they were very professional!!
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October 2023 by AM Cordova Dugger
After enduring a distressing experience with the dealership, I found my way back to RNR Tires of Chesapeake. Words cannot adequately convey the immense relief and gratitude I feel towards this establishment. There simply isn't enough space to express the exceptional and fair treatment I received here. My interactions with Craig B., Lance, and Andrew S. were an absolute pleasure.I'm incredibly thankful that they accommodated my needs, especially considering my 7-hour daily commute for work. They didn't patronize me or attempt to upsell unnecessary services, which is a refreshing change. They treated me like an equal person.I genuinely believe that their foremost priority is looking out for their customers' best interests by offering the most practical and economical solutions to car problems. Their professionalism, speed, and efficiency were truly commendable. This was my second visit to RNR Tires, and should I encounter any future automotive issues, I won't hesitate to return because I trust that I will always be treated with respect and kindness, without being taken advantage of.
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August 2023 by Jocelyn Tavizón
Best tire place ever! I’ve been to two of their locations, Norfolk and Chesapeake and they’re both super nice and the environment is phenomenal. Andrew and Lance at the Chesapeake location are super friendly and understanding, they will take the time to explain everything that they’re about to do to your car and the reason behind it. Andrew will go above and beyond to make you feel comfortable. As a female new driver who’s new in this area I appreciate having a good, reliable, and safe tire place to go whenever I need it. Thank you so much!
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August 2023 by Christopher Moore
Having retired this year from managing auto repair shops , I needed a complete front suspension kit installed so I contacted my last employer/ owner of Aamco / Hampton and he offered me what I felt was a fair price to perform the labor. Book time was 3.5 hours. After it taking two days and two round trips to the peninsula from Chesapeake and two broken lug nuts and a finished vehicle driving home that shook and swayed like it had a mind of its own, I knew something wasn’t right. The third day I replaced the lug nuts and had a appointment preset to have new tires and an alignment done at R&R tire express on Battlefield in Chesapeake. Hoping the work would take care of the shaking and wandering the truck did driving it back from Hampton. The tech Mike called me over to my truck and showed me that every bolt on my front suspension had been left loose with the exception of one that was totally stripped out. He sensed my upset and assured me he would fix it all for me. As promised Mike did. I had spoke to Lance and Craig in the office and like the tech Mike, they also were reassuring and very professional. After the job was done and I drove the truck home , I am very pleased. After managing auto repair shops for over 37 years, I am so impressed with how professional, customer friendly, and knowledgeable the guys at R&R tire express are! They not only kept me informed as to the progress during the repair but offered cold water, hot coffee, chips, and a comfortable waiting area with TV to make the wait easier . The place was very clean and even the shop was super clean. Needless to say I am a very pleased customer for life now! Bravo guys, your top shelf in my opinion! A+++ operation!CM- Chesapeake VA.
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August 2023 by Robert Barber
Outstanding Service. I came in to get a tire plugged/patched and the team noticed that there were two holes in the tire side by side and that a previous plug had been installed wrong. Lance explained everything to me perfectly and advised me on my options. Luckily, they had a tire on hand that was a close match to mine. They really helped me get back on the road to South Carolina. Thanks!
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August 2023 by Casey Trovinger
Had a great experience with RNR! Staff is friendly and helpful, even through a power outage last night that threw off the system a little bit they still got my truck in on time and had it finished and ready soon after. Great prices and great people!
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August 2023 by Justin Wright
Waited a while for this review. Worked with Craig for some tires on my 4runner. Great recommendation and fantastic service! Hope they are still there when it's time for my next set.P.S. I paid cash, so I can't speak to the monthly payment process.
