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May 2024 by Gui T
Horrible service. stay away
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February 2024 by Brandon McKown
Can't even pick up the phone.
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January 2024 by Ellen J
Quite a crowd in the stores that are left after the whole issue with Rx. It is a shame the people who work there are swamped. I am currently hunting for a new pharmacy.
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January 2024 by Adam Marshall
I was forced to use this location since Rite Aid closed the other location that was 1000% better. This place is slower than a snail stuck on molasses in the Arctic. I’m going to have to find a new pharmacy if this location doesn’t improve fast. Time is money and currently this location owes me a lot of money.
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December 2023 by Allen Simmons
THE SHELVES ARE EMPTY. NOT MUCH IN HERE
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December 2023 by Essence Marie
NEVER answers the phone!!! Horrible pharmacy.
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November 2023 by Bob R.
I stopped by the Rite Aid on Gainsborough Road, just off of Battlefield Boulevard in the heart of Chesapeake. The staff was friendly, helpful and they answered my questions and their products. I saw the Stocking Stuffer display and I was shocked to see COVID-19 tests in that bin. Is this a real thing??? I guess I should look at the bright side, they're 2 for $15 or $9.99 each.
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November 2023 by Derrick Hightower
Prescription move from 833 N Battlefield Rite aid when they close have not have problems from submitted my prescription online,11/21walk in pickup my medication walk out used the prepaid options.
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November 2023 by Linda Morgan
Customer service has hit rock bottom. The auto refill line never works, pharmacy never answers the phone. What is going on ?!?! Get your act together because you are not the ONLY pharmacy in town.Update: I called the RA complaint line 3 hours ago and was told I would receive a priority call from the pharmacy, still waiting!!!. I guess Rite aid doesn't care about customers. UPDATE, 3 days later and NO callback.
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November 2023 by Carrie Trautman
This pharmacy is the worst. If you read all the reviews, I just experienced all of the other customers' concerns in one transaction. The prescription was supposed to be ready in 30 minutes to only be told after waiting that they did not have the meds. Why would they not check before telling me it would be 30 minutes. They told me they sent it to another pharmacy. When I tried to call to see if it was ready, no one answered the phone. I called over 30 times. My daughter needs her meds tonight! I hope to God when I drive up there to get them, they have it. If they dont, I will not be nice.The really sad thing is reading all of these reviews. Rite Aides' answer is to have the aggregated customer call another number. Trust me, I won't be calling anyone after this. I will never, ever get another prescription filled at Rite Aide again. Apparently, the standards for this pharmacy are very low. To have so many of the same complaints at multiple locations over a long period of time just shows that nobody is listening to the customer.A lot of the big box pharmacies are going out of business because customers are sick of being treated badly. And Rite Aide will be next. People need medicine because they are sick, in pain, or are in a critical condition that they may die if they don't have the medicine prescribed. I hope your conscience can handle all the pain, anxiety, and frustration you are causing people. And god forbid, no one dies.
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November 2023 by Larry Seymour
I hate walgreens. They have the market share so they treat folks however they want. My rite aid next door closed so I had to have my prescriptions transferred to walgreens. I leave in the morning to go out of the country, and of course, the walgreens that has my stuff is closed on Sundays. I took it to a rite aid who said they doubt they will have it in time because people at walgreens don't answer the phone. So I called a walgreens that was open and they assured me they would have it ready today, in fact, she told me it would be a little earlier than 5pm. So me and my wife waited around and at 5pm I went in, waited for 10 minutes before going up there and they tell me oops, sorry it won't be ready until tomorrow. When I told her the pharmacy ist assured me it would be ready today she said, "well, sorry". I hate walgreens, never had a good experience, and never will.
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November 2023 by Carole Bass
My doctor called in an antibiotic for me and it wasn’t filled until 24 hours later, which I was only just now notified of 10 minutes before they were closing. So I’m having to wait another day to be able to pick it up. This is unacceptable!
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November 2023 by Misty Rose
This place is ridiculous! Can’t ever get through the phone line. They don’t answer!! Scripts take forever to get filled or they do not have meds in stock. Word of advise…. Go to CVS or Walgreens where they actually get things done for their customers.
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November 2023 by Andrew Paloma
Fully stocked pharmacy. Prescriptions are filled quickly. Convenient for quick shopping needs.
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November 2023 by Sarita
Don't go there
