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March 2024 by AJ Woodard
Very poor customer service at this location. The only place I have been where it takes 10 to 15 minutes to be acknowledged when there are two employees at the front computers. This has happened more than once and I was turned away twice for state inspections on days that I was told to come back with new excuses. I finally just went somewhere else. They need to get it together because if they came into my work environment which is medical they would be expecting a better quality and timelines of service. This location needs to be held to a better standard.
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March 2024 by Robin Hinners
I initially called two weeks prior to my appointment that was on 3/11/25 to get a quote on four 40k mile tires. The gentleman I spoke to was extremely polite and very helpful! He went out of his way to help me get the best price possible, which I really appreciated. I got to the store promptly at 10am, my appointment time. I was greeted warmly and checked in quickly. He wasn't sure how long it would take for my car but thought it would be a few hours. Since I wasn't waiting there I asked him to call me when it was finished. He ended up calling at 12:41 and told me it was ready. There was some confusion on the amount I was due to pay for some reason but we got it all sorted out with no issues. Everyone in there was very professional and friendly to me. My car was returned in clean condition, the tires had the proper inflation and the tires look awesome! I highly recommend NTB for your tires and maintenance.
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March 2024 by Emil Positive
Great price for tires and labor.
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March 2024 by Stephen Wood
Looking for fresh and ready tires???Need a new battery???Looking for a great environment with great people that are gonna look out for you and your ride's best interest????Well congratulations you have come to the right place!!!!These folks got your back like a t-shirt!!!!!They will have you ready for the road no matter what kind of road it may be!!!!Pop in and talk to BryantHe will make sure you get service with a smile!!!!!
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March 2024 by GENE Gonzalez-Landrian
Great place..they did very thing and more.. awesome service and friendlyWill go back to them for all my needs
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March 2024 by Jon Hillenbrand
Scheduled an appointment for tire rotation and an oil change for 0800 (told them I was going to wait). I checked in promptly at 8, but when I informed the attendant at the desk I was waiting, he informed me there were no mechanics at work. I asked when they would be at work, and he said he didn't know. I waited 20 minutes; still no mechanics at work. What kind of business allows this? Since I had to take time off of work for this, I left. Very disappointing and not going back.
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March 2024 by aje lew
Great service great people
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March 2024 by Jesse Ladner
Good service and descent prices.
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March 2024 by johnny boy
I took my truck to this place to get in an alignment. They told me my balljoint on the driver's side was bad, I replaced it took it back up there. They didn't alignment, I come to find Out There's a lot of things Bad under my truck and they charge me for an alignment. Now I'm gonna have to get another one after I replace all of these things. They need to do a better job, letting their customers know they have problems before they charge them for alignments.
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March 2024 by Michael Wilkerson
Great service
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March 2024 by Cynthia Young
Thanks again NTB- I can always count on you for great service.
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March 2024 by F Wasenius
Tyler was very helpful and professional. Service throughout was great! Were able to work with me on my lug nuts Aaron was great help as well very knowledgeable about my vehicle. Would highly recommend this NTB
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March 2024 by Ursula Gray
Professional service
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March 2024 by Alice Abernathy
Always gets me in when I need it and does quality work. Very reliable and amenable to customer needs.
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March 2024 by agardnersr
Wonderful service you have tap it out
