-
February 2023 by David Andrews
Do NOT bring your vehicle to this shop! If i could give 0 stars i would. He has had my vehicle for 4.5 months and have been told since late November "itll be done and outta here tomorrow", and then blame everything on his son not showing up to work, or sick, or anything he can.
-
November 2022 by Kirk Ferguson
On 3/31/2022 I gave R. Mawyer of Mawyers Automotive $5000 for a 2012 Hyundai Elantra. I was given a 6 month warranty upon purchase. On my test drive I heard a loud slapping but Mr Mawyer told me that any car that old would have a loud timing chain. On the way home the car died and wouldn't start again. After having it dropped off at Mawyer Automotive I was told that 1. I couldn't have my cash back and 2. It would be fixed. It turned out that the cam phasers were bad and I was told he'd change the timing chain. So, after , no car, little communication and excuses when we did talk I asked for my money back again on 4/17 and was told no. Finally on 4/26 we get the car back. We were told the timing had been replaced and all was good. It was still shutting off when it got hot but other than that all good. 5/01 we drop it off to him after it had shut down on the interstate. 5/16 I ask for my money back AGAIN and was blown off. On 5 /17 we got the car back again and it ran ok until 6/11 when the "new" timing chain snapped. This time we had it towed to another shop confirming that the chain snapped because of wear ( not for lack of oil or anything) and that we now had broken pistons and other damage from the chain slapping around. On 7/01 , still being under warranty, was told to have it towed to him. That is the last time I had possession of the car. Since then there has been little to no communication and more excuses and lies. I also again asked for my money back on 07/ 01 and was denied again. The worst part is the 5000 was money that my mother had left to me when she passed. R. Mawyer knew this and still pulled his scam. Freaking crazy!!!!
-
January 2022 by Robert McDermott
This company wrote a view in response to my review from Robert M. They said it was untrue and my van was brought from a other shop. No one worked on the van, but Mawyer Automotive. It has now been 6 weeks and my van is still not done. The owner, who's name is also Robert keeps making excuses. I will call him, not call me, and say that the van will be done tomorrow. Then he doesn't call and say it is done, so I call him back and he says it is not done and makes another excuse. This has been the most unprofessional company I have ever dealt with. I'm worried now that I may have to get a lawyer involved, because I don't think he will ever finish the vehicle. Please I beg you potential customers, do not use this company!Service: Transmission
-
December 2021 by COOKS Tk
Amazing family owned business. Communication is key and not having another so called mechanic cause your problems then bring it to.us as if we're at fault. So the review above this is untrue and typical with knowledge of automotive repair. People should really think before they post untrue reviews. Especially a vehicle we we're told not to rush on and now you want to talk about untrue events. Pick your car up and go.pay the triple price's somewhere else. You definitely won't find price's like ours ✌️Service: General repairs & maintenance
-
December 2021 by Barlaham Collazos
Great work, awesome prices!
-
September 2021 by teon purnell
The owner will have your vehicle for months and lie to you about the work. I paid him to rebuild my transmission with a warranty. My vehicle continues you break down and he will try to blame the issue on something else that doesn't involve what is wrong with my vehicle. He was about to charge me to repair radiator,transfer case and something else he claimed. I took my truck to a transmission shop. Only to find out everything he claimed was wrong now is a lie. My transmission wasn't built correctly. Don't waste your time going here. He will have your vehicle for months and good luck on having it fixed properlyService: Transmission
-
March 2021 by Dr. Sam Virginia
Rob is my mechanic since years back. I don't trust anyone but him. Never had any issues with any car he serviced for me.
-
March 2021 by JG Fence
Very good mechanic and has a great team -very quick
-
December 2020 by Sam Virginia
Rob is my mechanic since years back. I don't trust anyone but him. Never had any issues with any car he serviced for me.
-
July 2020 by Bonnie Johnson
Expensive
-
April 2020 by Robin Renee
one of the best mechanics around. will not over charge you. honest and very dependable. guys check him out. Rob knows what he is doing.
-
September 2019 by Kim S.
Best repair shop in the Tidewater area. Robert Mawyer is the best mechanic in town. He used to work on my car 25 years ago in Northern Virginia and DC. His father was a master mechanic and it's in Robert's DNA. I am leary of mechanics hoping they won't rip me off because I know nothing about cars but Mr. Mawyer is like the Picasso of auto mechanics. I am now 58 and live in Phoenix, AZ but I would pay to fly him out her to fix my car anyday. Hands down. He probably does not even remember me but I had to post how talented he is. Competition should be careful. This guy is amazing! Don't go anywhere else Tidewater! Best wishes Robert and Linda! From an old friend......Kim
-
August 2019 by Tony Viar
awesome guys, awesome work!
-
August 2019 by Fred Irvis
My prior mechanic did a lack luster job. I found my main men's shop here and now it is the place I bring my vehicle for all repairs. They do excellent work on everything!
