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March 2024 by Carol Stoecker
Staff members were very helpful and knowledgeable. I was welcomed to the store and felt very comfortable with the staff. It was like shopping for glasses with a knowledgeable friend. The entire process was very pleasant. I would recommend this location to everyone.
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March 2024 by lcaungst
Always love the Women who helps pick out lenses. They are so sweet, kind and patient with all my indecisiveness. Go back every year to The same store and staff!!
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March 2024 by Kaitlin Skerletts
I went to this location (University Blvd in Suffolk) on Wednesday, Feb 21st to pick out and order a new pair of glasses. I’m not sure if the name of the person that immediately assisted me with picking out the perfect frame for my face and budget, but she was so so pleasant, helped me get the lowest price possible with current promotions and my insurance. She didn’t pressure me into any part of the decision and I was literally in and out of the shop within 30 minutes. (She was a Black female with very short hair and glasses) At check out, they let me know it may be up to 2 weeks to relieve them, but may be earlier and a text would go out once they arrived. My reciept says Sandy was the clerk but I know sometimes receipts don’t always match the person that helped you ?Today, 28 Feb, exactly one week later, I just happened to be in the area and went in to check the status. To my surprise they had just been received in that day’s shipment. I was greeted and fitted which only took a few minutes.This purchase of a new pair of glasses was a major purchase for me, but one I truly needed. The process/timing of getting them was a really positive part of this experience. So thank you SO MUCH!
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March 2024 by William Parker
Lindsey was very professional, knowledgeable, helpful and understanding, and patient with me throughout the process Excellent service ??
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March 2024 by Eve Warren
I thought I’d give them a try to purchase my annual eyewear. First time but definitely will not be the last. Huge selection of both daily eyewear and sunglasses with affordable prices! The Staff is professional and greeted my husband and I as soon as we entered and answered all our questions. Very friendly environment and we didn’t feel rushed or crowded. Definitely coming back to purchase prescription sunglasses!
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March 2024 by Hugh Cox
Lens Crafters has a great selection of glass frames and sunglasses. I've purchased several pair (progressive lenses for both glasses and sunglasses). Each time I've visited the store has been a positive experience. The staff are amazing... patient, courteous, professional and extremely knowledgeable. NEVER had a negative experience with Lens Crafters.
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March 2024 by Amy Jones
From the moment I walked in the door, I was treated like a queen. Tara greeted me immediately, and Simone helped me choose my glasses. She took the time to go over all the options available to me. It was obvious she was familiar with all the products that were available with my strong prescription and helped guide me towards my perfect pair of glasses. I will definitely shop with them again!
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March 2024 by Mariah Petite
I loved the experience . Simone definitely knew how to find the right frames for my face . I have a new level of confidence. I cannot wait to return . My daughter and I come here for the experience.
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January 2024 by Erin McCarthy
I didn’t have an eye exam done today, I went looking for a complete pair of eye glasses. They had a sale on the purchase of a complete pair of glasses/lenses today as well. Tara was kind, helpful, and knowledgable. Once I chose my glasses, I asked about the price of a second pair. Tara was very patient and provided an estimate bc you get a discount on a second pair with the purchase of one. She was kind enough to date my estimate for 30 days. I would highly recommend LensCrafters & Tara, minus the higher cost (unless you have insurance).
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January 2024 by Piotrek Choromanski
They have good choice of glasses and everything looks very clean prices only one thing that I didn’t not like after talking about glasses and pricing with one of the ladies while I was leaving the other Dark skin lady with blonde hair that works there was making comments and laughing at me that’s why I’m giving only 3 starts she’s very unprofessional doing that, but other people that works there are great
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January 2024 by Stephanie.S Brown
I recently visited LensCrafters uncertain about my specific needs and preferences. However, I left the store immensely satisfied, thanks to the exceptional service provided by Simone. Her expertise in eyewear was evident as she skillfully related to my prescription needs, offering insightful recommendations. What truly set Simone apart was her personal experience with progressives and other options, which she generously shared, aiding my education on the subject. Her customer service was outstanding, making me feel supported and understood throughout my eyewear selection journey. Simone has undoubtedly become my go-to eyewear specialist, and I am profoundly grateful for her assistance and dedication.
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December 2023 by Trinity Long
Simone was so helpful! She answered all of my insurance questions and helped me pick out two beautiful frames.
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December 2023 by Larry Porter
I called LensCrafters on 12/20/2023, to ask would they insert replacement lenses. The staff was courteous and welcoming. I highly recommend LensCrafters on University Blvd in Suffolk!
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December 2023 by Two Russell's
Highly recommend. Lindsey was the most knowledgeable sales/technician I’ve ever dealt with! Excellent interpersonal skills! Visit the Harbor View location you will not be disappointed. Visited again recently, Kara the Mgr. went the extra mile to followup and ensure I was still satisfied with my original purchase, adjusted my glasses for perfect fit and no pressure to replace!! Oh but i will soon and from only Kara or Lindsay, great ladies!!
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December 2023 by Christy Ange
Wonderful experience! The staff are very helpful and friendly. The store was clean and well organized. Mine and my son’s glasses were done early with no issues!