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August 2023 by Step K
They’re pretty good, in my opinion. I’ve been turned down for loans and etc., but they pin pointed what I needed to do in order to receive consideration of a loan. They are pretty straightforward and I appreciate the service that I have experienced. Thank you Langley!
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May 2023 by Shaweia Johnson
Reps are hanging out just chilling and holding casual side conversations the lobby has had 6 people in it for over 20 minutes there are no members in any of the offices but 1 yet the lobby is full this is terrible service
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May 2023 by Alma Gordon
they freeze my account and let somebody else to take out my whole money
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December 2022 by Olivia Jamerson
Need more cashiers or tellers inside than always waiting for 39 minutes
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November 2022 by Aaron Sawyer
I have done banking at several different establishments so far Langley has been the best.
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October 2022 by STACIE CHARLES
dont bother open a CD account with them, gave me the runaround and then got rejected for no reason
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October 2022 by Somali Esland
Jacob was awesome and very knowledge-based to my needs .
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September 2022 by Donna Barbour
Didn't wait long in line. Bank teller very friendly and helpful.
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August 2022 by Aaron M. Braddock
Customer service has gotten SO bad. Wait times are in excess of an hour. Website is clunky and unresponsive. Langley's flawed implementation of a new banking system deleted the auto-pay off of my credit card account resulting in late fees from a missed payment. I've had this account on auto-pay since 2018.
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March 2022 by Temeka Herring
You better conduct all matters with your accounts by Friday at 5pm. Members are basically helpless after that. Issues with anything over the weekend don't matter. And good luck if the Monday is a holiday. Payments and concerns are literally processed within the parameters of their business hours.
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March 2022 by T. Herring
You better conduct all matters with your accounts by Friday at 5pm. Members are basically helpless after that. Issues with anything over the weekend don't matter. And good luck if the Monday is a holiday. Payments and concerns are literally processed within the parameters of their business hours.
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February 2022 by Kristy Faller
I usually love my credit union but the ATM has been definitely an issue at this Branch lately. In the last few weeks of me trying to put money into the ATM it has been messing up either not accepting the cash for no real reason or be shut down I have to drive all the way to Carrollton to deposit money after that it's kind of a waste of time and frustrating. I also deposit money quite often and after hours so going inside is not an option.
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February 2022 by Bob Winkleman
This one's for you J. Ali. We drove from NC to VA to buy a car. We had some cash on hand but decided to buy a vehicle that was better than the one we planned on looking at. What to do next? Ahh! Go to the bank I guess? Justin Ali was sooo friendly, had a great sense of humor and an awesome haircut to say the least. He really did go above and beyond to get us the money we needed to purchase our new forever car (2013 Toyota 4runner) We plan to keep it maintained and driving for another 200,000+miles. Thanks for your help J. Ali
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October 2021 by Tim Chrisman
Hands down the worst customer service call center I’ve ever experienced. Couldn’t get a hold of anyone after waiting 45 minutes.
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August 2021 by Undreal Hargrove
I love langley I only been with them for few months now and i have not had a bad experience yet fast services checks deposit on time great customer service everytime i go in the branch.. 5stars for langley from me
