Kohl's in Chesapeake, VA, is a clean and well-stocked store with good lighting and friendly, knowledgeable staff. Customers find everything they need, from fashion and footwear to beauty products by Sephora and home decor, often at prices lower than expected thanks to regular sales, Kohl's Cash, and special discounts. The store offers hassle-free shopping options like in-store pickup and easy returns, making it convenient and safe. The Sephora section is well stocked, and staff members there provide helpful service. Customers appreciate the helpfulness of employees at checkout, with some staff taking time to explain the rewards program and support customers. The store also emphasizes community involvement through Kohl's Cares, donating time, talent, and money to help make communities better. Overall, shoppers enjoy a positive experience, citing friendly staff and good product selection. However, some mention the need for mobility carts to assist elderly and handicapped shoppers, reflecting a desire for improved accessibility. In summary, Kohl's offers a friendly, clean, and well-maintained shopping environment with a focus on savings, community, and customer service.
Great store for shopping. Had an issue with my phone no in the system apparently the stores are not alike.
July 2024
I enjoy shopping at kohls but they've stopped curbside delivery. I need this sometimes because I don't have e the energy to walk to the self online pick up or wait in the customer service line. Other than that, it's a great place to shop.
July 2024
The Kohl's I visited in Chesapeake, Va. was very clean, well stocked and had great lighting. I found everything I was looking for and the sales people were very knowledgeable and friendly. I will certainly be going back.
