JCPenney in Chesapeake, VA is a well-known shopping destination that has been serving customers since 1902. It offers a wide range of products including fashion, home decor, beauty, and accessories, catering to various styles and budgets. The store features exclusive brands like St. Johnβs Bay, Liz Claiborne, Arizona, and Okie Dokie, providing value and comfort for families. Customers appreciate the large selection of clothing, with some noting that styles may be changing, and prices are generally in line with current costs. The new beauty section has received positive feedback, especially for the Kimchi makeup, with staff members like Alexis and Anjelica praised for their knowledge and kindness. The store is known for great customer service, quick and easy returns, and friendly staff, such as Jasmae, who help make shopping efficient and pleasant. Overall, JCPenney continues to be a favorite for shoppers seeking quality, variety, and good discounts.