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August 2024 by Deanna Crook
The outdoor pool area needs work! Grass growing in cement cracks, leaves and gum balls all over concrete and the pool has leaves in it. The splash is dirty. I've been to several outdoor pools at other ymcas and this is the most unkept.
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July 2024 by Bobbie Boe
People and facility are wonderful!
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May 2024 by Mich Sanver
If I could give 0 stars I would do it because the DIRECTOR OF THE HAY POOL by the name of MARY ESCOBAR... unpleasant. And she was rude with a terrible attitude, yelling at minors and those with autism, absolutely everything bothered her in which we couldn't touch anything since she was screaming.
The truth is, if you come to have a good time, it's not the right place... they should change that type of person who doesn't know how to deal with people, much less children. She doesn't measure up badly
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December 2023 by B Mays
Phone number was blocked by the staff while trying to speak with my son during afterschool daycare on the phone. This was after I had authorization today from the director Sean Collins who said it was alright to speak with him over the phone. Had to contact my lawyers office shortly after so they could review my custody order. It’s one thing to ask for further clarification which I would have provided no problem. The fact that my number was blocked by the staff is not ok. I am allowed to speak with my son while he is at daycare or with a babysitter. This whole thing was blown out of proportion and now the director is not returning my phone call either. The reason for the call was so my son could speak with his grandma before going under anesthesia for a cancer treatment. She is very sick and just wanted to talk with my son through a three way call. hopefully they return my call so we can clarify the custody order.
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September 2023 by 2k Nahte
Never answer there phones
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September 2023 by Truth Seeker
Great family atmosphere. Staff is friendly and always helpful. My favorite thing here is the sauna. The Princess Anne and Granby locations don’t have a sauna so I try to go to this one so I can get the extra sweat when I get off of work late. Sometimes the cleaning crew tries to kick you out before they close at 9pm which would be my only complaint. Other than that, awesome place to workout.
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July 2023 by Babe Deloweezy
It’s our first time on this location and we are disappointed because all the bathrooms/toilets are super dirty specially the outdoor bathrooms for the outdoor pool. Underwear s are left inside the toilet hanger, toilets are very nasty ?. The guy on the entrance was super nice and helpful. Staffs are very accommodating. I will give 5 stars if all the bathrooms are clean.
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March 2023 by Payton Rippey
The childcare at this Y is the absolute BEST. They are the reason we have a family membership. It is so nice being able workout and know my kids are in a kind and nurturing environment. My daughter asks to go to the gym all the time because they make it such a wonderful experience for them.
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November 2022 by CrzndlSndr
They played Kate Bush's Running Up That Hill while I was here, and I thought it was awful nice they were doing their part to make sure Lord Vecna doesn't win
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October 2022 by Kia
This will be my 1st and last year doing sports with them. Parking and location is very bad. I thought Norfolk was unorganized. I will be returning to blocker.
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October 2022 by Robyn Brennan Marvaso
Friendly staff- especially helpful custodial staff… custodial staff & front desk personnel at both Greenbrier & Princess Anne facilities very friendly - bothY’s very clean & well maintained.
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September 2022 by Olusegun Adebowale
Nice family place
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September 2022 by Jonenoh
Good staff and family* friendly - among the top 5 places in 50 states to raise a family. Law enforcement is strong here.
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August 2022 by Kadie Corona
Refuses to offer a refund for a sport my child can not play due to circumstances outside of my control. I do not want a credit as there is nothing he can do that works in our schedule (all practices and games seem to fall on time he is court ordered to visit his father). The alternatuve would've been karate but thats in a location far from us and at a time hes with his father.. He was in tball and basketball and we did not have a schedule till the week before the first practice. I'm baffled as to how they are with cancelation policies when things come up that are out of your control and there aren't a lot of programs to even choose from. I want a refund not credit.
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July 2022 by Randy Burnett
Very clean. Great location. Love the sauna. The staff is simply amazing. One staff member that stands out extremely well is Elizabeth. She explains everything very detailed. I would strongly recommend using Greenbrier family.
