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November 2023 by EVAGELIA SMART
Greenbrier has always been superb service always a delight to go to and get work done !!!
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November 2023 by Anthony Barksdale
Store manager, she's very professional and nice. I won't speak bad on others, just see the stars.
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October 2023 by Veta Lodge
This has been by far the worst experience!!!! They have had my car 3 weeks. It was taken there from a horrible dealership so I had no say so in this decision. The warranty gave them the ok over a week ago and the parts arrived last Thursday. They have not been in a hurry for anything!!! They don’t return phone calls, they had me on hold for excess amounts of time. I would use another number and they would pick right up. I was told manager was ALWAYS in a meeting. Mike is horrible to talk too. My transfer case and drive shaft broke from the dealerships mistake and the only thing that was done so far in 5 work days is the drive shaft taken out. Mike said latest it would be done was Wednesday. Nope. They have had my car 3 weeks!!! If they can’t fix it in a timely manner give it to a better mechanic who can!!!Service: Wheel alignment
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October 2023 by Sonia David
Clean environment Friendly and kind I am very satisfied
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August 2023 by david wilson
Fixed my overheating cars radiator really fast. Front desk people were cordial. Feel it was a bit expensive but not complaining. One issue: I had them do a multipoint inspection. The "results" read "there's all kinds of lights on the dashboard, recommends another inspection" Just funny because that's all the information I got out of an inspection. Just told me I had lights on my dash.Services: Auto engine diagnostic
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July 2023 by Sonia Tucker
By far the worse service in the world, all they want is to make money and fix what doesn't need to be fix..Service: Air conditioning
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April 2023 by Courtney Ferriola
After my second time here I am very sad to give this rating and I’ve thought very hard about it. Towards the end of 2022 I brought my car in for a diagnostic because my RPMs were jumpy and I felt my car was resisting against me, I also explained when I turned my AC on my car gave more of a resistance and sound. They kept my car for about a day and a half, the front desk people were very kind and kept me updated on my vehicle. They informed me it ran great and “very powerful”, didn’t find anything wrong (which was okay) and suggested a transmission service which I said yes to. I was told no codes came up for my car, everything was fine, everything was tightened and that it worked great. A week or two later my car would not start, and my battery tested 0 volts! Literally dry dead, I was extremely upset and felt I was lied to or that they simply did not listen to what I said was an issue. I paid their diagnostic fee and parts and labor for the transmission service. I will not be returning.
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April 2023 by Pamela Gregory
Very good experience ☺️ each time I come here!! , It's clean store area and customer area for waiting guest. Professional and friendly!I can't ask for more!!!!
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February 2023 by Deborah “Debbie” Nobles
I purchased my vehicle from Little Joe's 5 weeks ago and have since discovered that the cv joints are clicking, A/C doesn't work, the vents have just all of a sudden quit blowing air, the tire pressure light keeps coming on and the break pads need to be replaced. I took it in for service this morning as there is a 3 year warranty on it only to find out that it will cost me $750 in diagnostic fees ? I AM NOW DEVASTATED AND TRAUMATIZED
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February 2023 by ally higgins
Been on hold for over 45 minutes and have been hung up on twice. I still yet to talk to anyone. After you hit 20 minutes of waiting the phone automatically disconnects you. Very big turn off from this business when they don’t even answer the telephone. Not sure how I’m supposed to make an appointment when I can’t get a hold of anyone. Guess I’m gonna go somewhere else. Definitely will not use this company in the future.
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June 2022 by Tiffany Robinson
I would highly recommend this auto shop! I would like to commend them for hiring Ray, he is such a professional and honest person. I was highly satisfied with the terrific service there. I wouldn't take my car anywhere else !
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May 2022 by Tina B.
Greenbrier has done all my repairs since I purchased my vehicle new in 2017. I have had this issue with my previous vehicle. I took my car for an oil change and they noted another issue that I had mentioned to them. When I picked up my vehicle they told me they would call me when the part was in. Still waiting on that phone call after 2 months. I have called 2 times and asked about the parts only to be asked my name and number and told they would call me back. Yea, still waiting on that too. Had the same issues with my prior vehicle. Unfortunately they are the only Mitsubishi dealership or I would take my business elsewhere.
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April 2022 by Carrie DeSalvo
Traveling through town and sudden engine issues....friendly staff, timely review, clear outline of issues and recommendations on returning home. Ray and Chris were knowledgeable and kind to a nervous old woman.Services: Auto engine diagnostic
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April 2022 by Just Me N mines
Nothing bad to say. Except I hate when you are getting service to your vehicle. They come in a yell out loud what your vehicle needs. Then some look around in shame. They don't pull you to the side. They just come in the room, say your name, and then say what your vehicle needs, and I heard them tell one couple that ( you have a science experiment going on in your filters). If that is not unprofessional and embarrassing at the same time. They can do better than this.
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January 2022 by David Goehre
The value for service performed is high, over charging on part , and than adding more cost for part, labor of $135 per , not getting value for high labor cost, communication is poor, not want to talk and explained repair, manger Brandy very harsh with you, not recommended this place to work on anything. Work done is bare minimum and highest cost. Don’t go here.Service: Electrical
