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August 2024 by Johnny
There's a huge difference between someone that can tell you what a book answer is & someone who can articulate what
service life expectancy is of a part. It's refreshing to talk to a shop that will take the time to have a discussion with you about the status of your vehicle instead of being treated like just another ticket thay have to deal with. Thank you for your customer service! Have confidence in the work preformed and go to Great Bridge Auto & Transmission Repair. Piece of mind has value!
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August 2024 by tammy steckler
Quality work, honest people, and I get to support a local small business!
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June 2024 by Matthew Webb
The Customer Care and service I have received over the last few months while dealing with Great Bridge Auto and Transmission Repair for a couple of separate car repairs has been second to none! They are great priced and support the Military and First Responders! Highly Recommend!
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June 2024 by Leon Bornales
OUTSTANDING group of professionals here. Very persice and clear about what needed to be fixed, how much it would cost and how long it would take. Finally found a place I will take all my vehicles, even my childrens cars as well. Keep maintaining the standard fellas, and God bless.
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March 2024 by Kristal Lane
Took care of my daughter’s car, and she couldn’t have been more greatful and even more so now that they gave my truck a look over. Highly recommend!
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February 2024 by Jessica Crace
Hands down, the only place I will take any vehicle I own. Mike and Fred are the absolute best guys in the business. They will not oversell you on stuff you don’t need, they are quick to diagnose the problem, and will take the time to explain everything to you. I recommend them to everyone that needs their vehicle repaired. I will never take my car anywhere else but here. So many other places will try to get you with the nickel and diming, but not this place. 10/10
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February 2024 by Amy
Amazing service and work! I would 100% recommend going here ! These guys are honest and affordable.
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November 2023 by Diane Woods
I was very pleased with choosing Great Bridge Auto & Transmission Repair to replace my car radiator.Both men I spoke with and that worked on my car seemed very knowledgeable in answering any questions I had as well as knowledgeable in the car repair.I was given an estimate of the repair cost up front, and when to bring it back for repair once the part came in. Even at this they were extremely accommodating to my work schedule and it being my only means of transportation.I feel like the repair cost was comparable to other repair businesses.Customer service and friendliness of a business is very important to me. This business left me being very impressed in this area.To sum it all up, I would recommend this place of business if in need of car repair.
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November 2023 by cam Kaliher
Excellent service. They are honest, transparent, and super nice. I definitely recommend them.
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November 2023 by Rachel Leveron
Great Bridge Auto truly went above and beyond to provide outstanding customer service.They didn't try to upsell me on unnecessary services or parts. Instead, they provided a clear and transparent assessment of my brake issue, explaining the necessary repairs in a way that I could easily understand. It's refreshing to find an auto shop that values integrity over profit.I highly recommend this shop to anyone in need of automotive services. If you're looking for a local auto shop that combines exceptional customer service, honesty, and speedy, reliable repairs, look no further!
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November 2023 by Rachel L.
I recently had the pleasure of visiting Great Bridge Auto for a brake repair, and I can't express how impressed I am with their service. From start to finish, it was a stress-free and exceptionally pleasant experience.The team at GBA truly went above and beyond to provide outstanding customer service. They took the time to listen to my concerns and addressed all my questions, putting my mind at ease.What sets GBA apart is their commitment to honesty and trustworthiness. They didn't try to upsell me on unnecessary services or parts. Instead, they provided a clear and transparent assessment of my brake issue, explaining the necessary repairs in a way that I could easily understand. It's refreshing to find an auto shop that values integrity over profit!But it doesn't stop there--what amazed me most was the speed of their service. They had my brake issue diagnosed and fixed in no time. I was back on the road with full confidence in my vehicle's safety and it drove as if it were brand new. The efficiency and quality of their work are second to none.I highly recommend Great Bridge Auto to anyone in need of automotive services. If you're looking for a local auto shop that combines exceptional customer service, honesty, and speedy, reliable repairs, look no further. As a new Chesapeake resident, Great Bridge Auto has earned my trust, and I'll certainly be returning for any future automotive needs. Kudos to the entire team for a job well done!
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October 2023 by Rodney Fentress
Mike and Fred always take great care of us. They have done a lot of work on my personal cars and my company cars. They are prompt, courteous and professional always! Highly recommended.
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September 2023 by Tikah Mangold
Brought in my Ford focus 2014. Thought I was having transmission problems cuz I was dealing with high RPM and some shudder when I would accelerate and it would change gears (it's an automatic). They came back and told me it was not the transmission but the spark plugs three of them needed to be changed out and The valve cover gasket needed to be changed because it was leaking oil. The reason to check engine light was on in my car was the camshaft sensor code, I personally replaced the camshaft twice myself and it didn't do anything, so I told them to go ahead and change it in case I did it wrong. So they did all that work changing the spark plugs, valve cover gasket, and the camshaft sensor. The RPMs went down a little bit but I still had the shuttering it wasn't as bad but it was still there. Anyway a month later I got a letter from Ford telling me about The warranty on the TCM being extended. Because I still having problems I decided to take it in figuring maybe it was the TCM. Ford came back and said that it wasn't the TCM. "Noted and documented the valve cover has been off and the tube seals on the VCT accuators are torn, upside down and pouring oil all over the ignition coils." They also said regarding the cam shaft sensors "measured resistance from c1367 to c175E. Upon measuring found LE143, VE706, RE143 were all open to the PCM. Accessed the wiring harness and found the harness has chaffed under the throttle body. accessed and opened the harness and found five open wires. All three listed above were open but also while inside found two separate wires one solid yellow and the other was purple with a red stripe. Have no codes or know where they go to but both were cut through." Reason I bring that up is because on Great bridge Auto transmission's report they told me that none of the wires were cut or split for the camshaft sensors. So pretty much they installed the valve cover gasket wrong and The tube seals on the VTC actuators were put in wrong as well. When I called them to let them know, I had already told Ford to do the work I wasn't going to take the car back here and have to wait longer to get it done, because I didn't even know if they could do it right cuz they messed everything they did up. Anyway when I called here they tried to say that Ford has said before that work they have done on cars have been wrong and pretty much tried shift the blame from them to Ford. I don't know All I know is that after Ford did the work the check engine light on my car is gone and it runs perfectly fine now. So if you have work for spark plugs or valve cover gaskets or camshaft sensors I would not recommend this place because they can't do that work well apparently. If I'm shelling out $1,000 for you to do some work I would expect you to do the work right and not completely wrong.
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September 2023 by Jean
Had reparations to my vehicle
Affordable pricing
Trustworthy
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September 2023 by Samantha Fentress
My husband has been taking our personal and work vehicles here for sometime. I personally got to experience the professionalism the personalism of this company and I cannot say enough good things. When you’re stranded on a military base and you can’t get a hold of any tow truck at night ,Mike was the only person that was able to get me in contact with a tow company and saved the day! Absolutely was able to diagnose the problem while trying to help me get a tow and have my car back within 24 hours fixed and not skip a beat ! If you need work done to your vehicle I would highly recommend reaching out to them as they treat you like family ! Thanks as always for taking care of all of our automotive needs! For as long as we are in the area this is the only place will go !
