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November 2024 by Billy Hill
Great customer service. Even when the shop was busy, customer service interactions were in the forefront.
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November 2024 by Denise Golden
I recently went to Discount Tire because I had a screw in the side of my tire. The tire would need to be replaced .Im on a very fixed income so it stressed me a bit. I had to return to Discount Tire because my tires were supposed to be balanced and rotated the day my new tire was replaced. I had to go to work and decided to just return another day to have it done. So a couple of days later I explained to the gentleman that greeted me my
situation. He was very professional and explanatory. I had to make sure that what service was to be done would be free as they state in the "Life of Tire Maintenance policy. But just my luck I had cracked lug nuts that had to be replaced. Another gentleman was told of my income situation and was concerned about my safety . I was quoted a price that I did not have at that time. Then I was quoted a price I could afford. This was a very kind and generous gesture from the employees at Discount Tire. I shook his hand and was over whelmed with his concern for my safety that I failed to get names. I am forever grateful to receive such generosity. Thank you very much. Sincerely appreciated, Denise L Golden
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October 2024 by Conor Flaherty
This place is great if you need tires. However if you go in for warranty good luck, expect to stand around for an hour before being helped
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October 2024 by Rachel Leveron
Been a lot of tire places and this shop is great. No long waits, easy tire pressure check and quick service. Most locals know this is the go to tire place in the area for quality work that’s honest with a good price.
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October 2024 by Amanda Virmala
Manager was very nice and helpful. Get confusing when comes to cars especially with the abs light and other two light
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October 2024 by Aaron Mahoney
Can't recommend this store enough. Absolutely the best customer service and the turnaround time was unbelievable. I came in to have all new tires mounted, balanced and installed and it took less than an hour once I was checked in and this was on a busy Saturday morning within an hour of the store opening. This store will definitely be my go-to tire shop moving forward.
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October 2024 by Natalie collins
I purchased 3 tires Saturday October 5th from this location, later that evening 1 tire went flat. I had to wait until Monday the 7th to let them know in attempts to get a replacement. When I called I was told there were no tires my size in the area and my tire would have to be ordered. That statement lead me to believe I was probably sold a bad tire from the beginning. I was told the tire had to be ordered and it would take 2 days to come in. On Oct 14th, I was told when I called, my tire was still in California. The original location it was coming from. I have road from Chesapeake to Va beach Oceanfront area for work for a week with a donut. I have called the last 2 days to attempt to speak with a manager to resolve this with no return call. This has been a terrible experience. In a day in time where you can get most things express shipping. This is so unacceptable!!
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October 2024 by radar boom
Great tires and prices, consistantly horrible check-in process at this location. 45 min to check in and I had an appointment.
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October 2024 by GSadlier
Super polite and will answer all your questions. Will give you good advice and not try and just take more of your money. Have always stayed after for me until the job was finished. Would recommend
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October 2024 by mslezak100
Slow as crap. It's a far from discounted as imaginable!!
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October 2024 by Israel Gonzalez
Get ready to spend all day there waiting for your car.
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October 2024 by David Tullio
I have been to this discount tire at least 5 times. Every time the staff is beyond respectful, extremely helpful, and their prices are unbeatable. Regardless if im getting 4 new tires or just a free patch repair (nail in tire), im always treated extremely well. The lobby and bathrooms are clean, there’s always bottled water in the refrigerator, and this last visit… I ordered 2 tires on line and made an appointment. When I arrived the tires were out of stock and they upgraded me to a better tire at no additional cost to me. This company has figured out that stellar customer service is the key to repeat business, and they will continue to have mine.
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October 2024 by Noel Angelito
Austin is the man! He got me in and out quickly, even without an appointment. This is why I always go to Discount Tire for all my tires and wheels needs. These men were very efficient, and their customer service was top-notch! I’m pleased that I get the quality service I get whenever I am in North Carolina. It shows what kind of culture Discount Tire is built on!
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October 2024 by da d
Joe, Gen Mgr-leadership! All staff are exceptionally well trained, knowledgeable and efficient. They thoroughly inspect, measure, balance, rotate, and replace All Free of Charge. Recently had a flat tire serviced and another time, asst Mgr, Dave, although extremely busy, inspected tire himself. Thank you! Bought the best tires at the lowest cost (price-match) and serviced them here for nearly 20 years. -Retired Military.
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October 2024 by William Bungy
Great place with great people. Always busy and waiting to be helped can take a few minutes.