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October 2024 by Billy Brown
A big thanks to Danielle ! She was super friendly and patient to help me with my phone ! I haven’t had cricket too long but this was my first awesome experience coming into this location !
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September 2024 by Nightcore Rock And Metal Radio (光死神)
Great customer service, tierra deserves more recognition!
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July 2024 by Nelson Family
Tierra was awesome and such a help! She made transitioning from another cell provider to Cricket painless. Thank you Tierra!
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June 2024 by LeeJohn Smith
Hello so I hate to say this I come to this location all the time but now have to stop I came in to get a New phone and the Manager didn’t do any thing to help me set up my phone I was on the best plan he told I had to do it myself and sent me on my way I don’t understand yall need to find better people to work for yall I love my service tho
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November 2023 by CF Gaming
I’ve been with Verizon for over 5yrs! Contemplated for the past year how much cheaper it would be if I switched carriers. I’ve been to metro, boost and today cricket nothing urgent! When I tell you hands down Mia has the best customer service ever I was floored! It took longer than anyone had expected but that was of no fault of hers! I gave her the wrong code ?♀️.She apologized to me!
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October 2023 by Janvier Collins
The manager was so helpful I switched service providers...well added on one because since I've had my cricket phone things have been moving great...data wise. Super fast speed internet 5G!
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August 2023 by James Atkison
Always professional curtiousy . Excellent Representation.
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June 2023 by Shana D
I decided to switch carriers after having some trouble with my other carrier came into the store gave my information to do young lady who was so sweet and very professional and made sure to continue communicating with me let me know what was going on with 40 my number over and even spoke to the representative and let them know that it was a problem on their end. I wish I had asked the young lady her name but she was very sweet and professional I definitely will be back if I need any additional assistant customer service is so important nowadays not everybody values it
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June 2023 by Ms. Shana
I decided to switch carriers after having some trouble with my other carrier came into the store gave my information to do young lady who was so sweet and very professional and made sure to continue communicating with me let me know what was going on with 40 my number over and even spoke to the representative and let them know that it was a problem on their end. I wish I had asked the young lady her name but she was very sweet and professional I definitely will be back if I need any additional assistant customer service is so important nowadays not everybody values it
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November 2022 by Maurice Davis
Love cricket
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February 2022 by Joseph Lynn
Got me set up super quick. Friendly knowledgeable staff that went a little further than she had to. New sim card wasn't working so she pulled the one out of her phone to test. Verified it wasn't the phone and replaced it right then. Didn't try to make excuses. She made it work. Good on her.
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December 2021 by Michelle Chappell
Regina goes above and beyond when providing customer service!!She is absolutely AWESOME! She is well versed regarding the products and services and always bring a friendly yet professional demeanor when working with you!!!Misti provides excellent customer service as well!! She was very helpful when I had problems with my phone and worked hard to make sure it was replaced at an affordable cost!!!
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December 2021 by jennifer ange
Great customer service experience. I will be coming back
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November 2021 by Brandi Revell
Great people
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June 2021 by Dyneeca Trotter
Molly had great customer service and helpful