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October 2024 by James Young
Coming from a collector of sports goods and memorabilia.. a majority if not all of the jerseys in this store are off.. mitchell and ness or Nike down to the stitching on every item I touched.. for an adult male most of the sizes in stock are kids and adult small for certain sports which is crazy for a sports specialty store! Have whoever is at the counter guarantee authenticity before any purchase. Peace
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February 2024 by Beck G (Beck G)
Went to this store today (Greenbriar Mall location in Chesapeake, VA). Had a small bag from Macy's in my hand. I picked up a cup that I wanted to buy, walked around the store to find something else I wanted. Decided on a different item, put the cup back, and walked to the register. The clown behind the counter never addressed me, never asked if I needed help, and when I went to the counter, he was on his cell phone. He finally looked up, said "is this going to be all", I said yes. He then asked, "what about the cup?" I wanted to be offended but it wasn't that big of a deal. I told him I put it back. He said, "oh because I saw you with the cup". I said, "if you saw me pick it up, then you saw me put it back." That was the last straw, and I was already deciding to leave all that mess right there at the register when this circus clown asked me "well is it in there?" and pointed to my bag! I told him a thing or two about himself immediately and told him what to do with & where to put that pity purchase I was about to make. He walked behind me apologizing and saying he's had a lot of theft. I'll be in the NFL, NBA, & NHL before I even think about setting foot in that store EVER again!!!!!!! He is luckyyyyyy that's all I had time to do FOR him today. Consider yourself warned. Don't go in that raggedy, ill-stocked store!!!!!!!
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February 2024 by Beck G.
Went to this store today (Greenbriar Mall location in Chesapeake, VA). Had a small bag from Macy's in my hand. I picked up a cup that I wanted to buy, walked around the store to find something else I wanted. Decided on a different item, put the cup back, and walked to the register. The clown behind the counter never addressed me, never asked if I needed help, and when I went to the counter, he was on his cell phone. He finally looked up, said "is this going to be all", I said yes. He then asked, "what about the cup?" I wanted to be offended but it wasn't that big of a deal. I told him I put it back. He said, "oh because I saw you with the cup". I said, "if you saw me pick it up, then you saw me put it back." That was the last straw, and I was already deciding to leave all that mess right there at the register when this circus clown asked me "well is it in there?" and pointed to my bag! I told him a thing or two about himself immediately and told him what to do with & where to put that pity purchase I was about to make. He walked behind me apologizing and saying he's had a lot of theft. I'll be in the NFL, NBA, & NHL before I even think about setting foot in that store EVER again!!!!!!! He is luckyyyyyy that's all I had time to do FOR him today. Consider yourself warned. Don't go in that raggedy, ill-stocked store!!!!!!!
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February 2024 by jerry dunkley
Wow. Just called the store. I was trying to purchase jerseys for my work team for a Superbowl party. The guy who answered the phone at 3:23 pm on 2-8-24 answered "hello?" He answered my questions like I was getting on his nerves. I asked him if I was disturbing him. His reply was, "what do you want?" I will not be using his store, and I suggest consumers go elsewhere.
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December 2023 by Lady D.
Called before going the white man at the greenbrier location told me they had 5T toodler jersey in stock. Got there and that was a lie. He's dismissive if you don't purchase anything & told me he didn't care that I drove from Virginia Beach.
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July 2023 by Janice M.
I actually came here to another store searching for a specific item. Was told to try Collector's Heaven. Collector's heaven didn't have exactly what I am looking for however, Patrick went out his way to give me other suggestions.
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May 2023 by judy hagerman
Sad to say they were closed. I was told this store is seasonal.
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October 2022 by Shell Bowers
THIS IS THE WORST STORE!!! Me and my kids went there to get a jersey. The guy had just help a family get a kid a jerswy for his bday. The guy who get the jersey's down was down. My son who ask him can he help him and he said NO. Im yhinking i heard him wrong. I am talking to him and he standing far away from me im like come here so i can ask u what i need to ask u. He was rude and nasty. They are racist. I guess my green money dont spend like the white family who he juat helped. They do not have a big selection of jerseys anyways. Will order off line or go to a store where my green money is more valued.
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February 2022 by Rudolph Councill jr
Got all my shopping done just enjoyed walking and talking with wifey
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August 2019 by L Liberato
For all your sporting apparel this is a good spot
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March 2019 by Joshua Warren
Great merchandise!
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December 2018 by Erik Felix
Great group of guys and they have the best up to date merchandise! Great customer service and go above and beyond to take care of their customers!! A++
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November 2018 by Amber Charnoff
I went in here looking for a Toronto Maple Leafs shirt. The man sarcastically said no and when we asked if there was anywhere close by that might have it he rudely stated "yeah Canada."
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June 2018 by Amber Williams
I went in here looking for a Toronto Maple Leafs shirt. The man sarcastically said no and when we asked if there was anywhere close by that might have it he rudely stated "yeah Canada."
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April 2018 by Jan M.
I went to Collectors Heaven in Newport News and will NEVER shop there again. I wanted to exchange a shirt but they would not allow it even though I had the receipt and the shirt was not worn. The clerk at the store was cold and uncaring. She called the manager to make sure that she couldn't do the return and he said no, too. Lesson learned. I'll stick with Amazon. " Brick and Mortar" stores need to learn about satisfying the customer if they want to stay in business.