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April 2023 by Quezlark
This place has gone down the crapper. Waited over a month for a warranty motor called to check on it was told the order was canceled. Offered to overnight motor due to mistake. Sent the wrong motor. Told theyd overnight the right one now here we are again no motor. Customer will now pay for a universal motor we could have replaced on original visit due to Carriers incompetence......what an absolute joke.
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October 2022 by Ed Cooper
Great as always
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April 2022 by Better Mechanical
John Mckinney @ CE goes the extra mile to meet customer needs!!
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March 2022 by Melinda Loving
Please be careful with this guy on the road. He was doing nearly 80 in a 50 and tailgating like crazy this morning. I tried to get around him to be safe and he was making rude gestures and flipping me off. I felt unsafe and he continued to slow down and speed up depending on what I was doing! Keep away and try to act like an adult, especially when you are in a company van. He was a white male late 50s, retired navy vet-unfortunate that you have that sticker on your van and act like that. I will be contacting corporate and local authorities with pictures and video.
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March 2022 by stuart morris
what a crying shame that such a wonderful brand as Carrier with so much potential can be such a miserable failure . I ordered a part on july 15 for a customer that was a thurs. followed up with them on monday and they said that for some reason it did not ship. that was on the 19th . I was assured that day that it would be overnighted . the next day no show. the 21st no show. could not get anyone on the phone. called morning of 23rd and waited on hold for a very long time and then was told that is still has not been shipped. They will call richmond to get to the bottom of this .........O K . meanwhile I have probably lost my customer. I hope you guys can find a way to get it together . we need you to get it together.
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July 2020 by Michael Underhill
My counter person was very helpful
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July 2020 by andrew austin
They did a great job glad to see they enjoy their jobs.
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July 2020 by LAbron Bryant
Nothing better than going to see Rich and Logan at carrier great place great time.
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July 2019 by raul vargas
All 3 counter guys are on point.
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July 2019 by TheFamBam
Great place
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July 2018 by SMOKEY THE ANIMAL
Best location and Business plan and not a Garbage Island../
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July 2018 by Airm Sylenam
Terrible place unprofessional ugly faces.
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July 2018 by Michael Glisson
Worst service ever. They say they will call when your ordered parts arrive. I always have to call. When you call the store they put you on hold and forget about you. to bad you can't purchase Carrier parts somehwere else.
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July 2018 by Larios Larios
Honestly I don't know how they can be in business they never have someone to answer and when they do they don't know anything it's been 2 weeks since I left a message to get a quote for a commercial roof top unit and no answer yet
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July 2018 by Mark Turner
Carrier warehouse. Only for licensed HVAC contractors. The place to go to get Carrier OEM parts and equipment.
