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February 2024 by Hunter Gallagher
Repairs to my vehicle were done with perfection. All of the staff was so friendly and accommodating, they make you feel like family. They work with you and keep you updated throughout the entire process. They even give you a complimentary wash and vacuum!I didn't have to do anything on my end, they put all my worries to rest. Such an awesome experience and business. Thank you Caliber Collision in Chesapeake! And a special thank you to the technicians and clean up department in the back. My car has never looked better!
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February 2024 by Linda C
Great shop for both repair and customer service. Melissa was great. Kept me informed thru out with texts and calls. Car looks great. Cant tell it was in an accident.
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February 2024 by Jeremy Bell
Had my 2012 Ram truck repaired at Caliber Collision. All staff were more than happy get my vehicle in, assess the damage, notify me, and worked with my insurance company. The repairs we amazing, replacing hidden damage that I could not see. Body, headlights, bumper alignments is all perfect, and the paint looks factory. Truck came out looking better than it did before the accident. Highly recommend Caliber Collision on Executive Blvd in Chesapeake, their entire team is several step above the rest in customer service and vehicle/body repair workmanship.
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February 2024 by Danny Lounsbury
Car was fixed right the first time and everyone was great to deal with
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February 2024 by eanna bryant
Calliber Collison on Executive dr. In Chesapeake Va left bent parts in my car. They kept my car for a month without replacing bent strut and suspension only replacing minimal body work. After receiving my car from Caliber Collision the alignment went out within a week and went back to prior issues. I thought the reoccurring issues were from a different issue until I went to Firestone and was told the repairs that Caliber Collision supposedly done were not done at all. I had to pay Firestone $1,600 to replace bent parts and repairs. I contacted Calliber Collision they did not analog any of my question or fustrations. I ended up calling my insurance and received my refund. Please have your car assessed after visiting them.
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February 2024 by Eanna B.
Calliber Collison on Executive dr. In Chesapeake Va left bent parts in my car. They kept my car for a month without replacing bent strut and suspension only replacing minimal body work. After receiving my car from Caliber Collision the alignment went out within a week and went back to prior issues. I thought the reoccurring issues were from a different issue until I went to Firestone and was told the repairs that Caliber Collision supposedly done were not done at all. I had to pay Firestone $1,600 to replace bent parts and repairs. I contacted Calliber Collision they did not analog any of my question or fustrations. I ended up calling my insurance and received my refund. Please have your car assessed after visiting them.
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February 2024 by Stefani Roth
The work was timely, the communication consistent, and my van looked good!
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February 2024 by zach ennis
Jamie was very helpful and amazing. Her and Josh were able to be accommodating with my work schedule and take my car a day early. Which was a huge stress relief on my part
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February 2024 by Sparkle Ritter
Truly a doll had my vehicle in serviced in North Carolina couple of years ago & they were able to find me in their system from my Nationwide claim which saved me hours of traveling Thx~Jamie
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February 2024 by Valerie Knox
Jamie and Tracey were awesome...great customer service experience...I wish Jamie and Tracey could train others in the customer service world...as great customer service is very rare these days. Outstanding work on repair. The team in Chesapeake gives me hope. Thank you!
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January 2024 by Cavon D. Mills
Caliber Collision gave me 5 star service. After my car accident it was very hard to find a shop that could work on my vehicle. After one call to Caliber Collisions they took my car, gave my insurance the estimate, and updated me on the process weekly. To top it all off, they finished my vehicle a day sooner than promised! Caliber definitely gives top notch service!
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January 2024 by ryan garland
Completely Satisfied
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January 2024 by Amanda cary
Jamie is so amazing ! I got next day service!!!! Simply by the way I was treated on the phone just setting up my appointment I would 100% recommend anyone here!!!!!!!! Our family has also been here in the past and they do an awesome job ! Jamie rocks , Woop! ?
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January 2024 by Donnie G
Scheduled my repairs today with Jamie then I had to call back and see if we could do it sooner and she was very accommodating and helpful and worked around my schedule. Thank you Jamie!
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January 2024 by Divina Eason
Jamie was exceptional and efficient!!! My experience with Caliber Collision has superceeded my expectations. I was involved in a fender bender accident that wasn’t my fault so I was faced to file a claim and the best part of this process was my interaction with Jamie who took the frustration away!!!
