Building Materials in Chesapeake, VA

“The people I dealt with in regards to my order of marine grade lumber were excellent, I wasn't sure how I would get the materials onto my truck and the nice woman in the office said don't worry about it we will take care of everything, which they did and boy did that make my life a lot easier. Top notch”

“Kempsville Building Materials were contracted by the builder of my home to assist in building my beautiful home. I only reached out to them once within my warranty period to take care of an issue. The staff was always very nice, professional, attentive and punctual. Any work needed was completed correctly and efficiently.I did not think I would need to reach out to Kempsville Building Materials again until recently when one of my windows got stuck. This is one of those windows you can open inward. I spent almost one hour trying to fix it and could not adjust it or fix it. I was desperate! This was already early afternoon, I had no appointment and it was a last minute call to their office, not even knowing if they would have time to speak with me.Andy answered the phone and he could not have been nicer! I told him my predicament and he walked me through several options troubleshooting the issue. He was so patient and did not make me feel rushed. He could have very easily given up, because it was hard to direct someone to do someone via phone/video call. Andy tried everything he could via the phone and finally told me that someone had volunteered to come by my home to assist me. I was beyond grateful, as I would not have been able to close my window!Approximately one hour later Dave came by my home to assist me with the window. I think it took him less than 2 minutes to figure out the problem and fix it!Andy and Dave were not only true professionals, but they both showed how committed they are to their customers or someone in need.I cannot say THANK YOU enough! That day I had a lot going on (as I am sure they did too), but their act of service/kindness meant more to me than they will ever know!THANK YOU Andy, Dave, and Kempsville Building Materials for a job well done and your outstanding commitment to your customers!”

“Just wanted to give a shout out to representative, Adam Boseman at Greentree Rd. location in Chesapeake VA. for going above and beyond with customer service! It's not just about the sale, it's the customer's needs.Thank you so much for all you do Adam! Aston Construction”