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September 2023 by Brenda Lassiter
Friendly and very professional along with great service
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July 2023 by David Patterson
The days of being able to go to big also and it was cheap is over people. Man it took 10 minutes for him to add up what amounted to be more than what the car was worth. It's an 08. So.... Back in the day. As long as it wasn't the cat. 5-6 hundred tops. I'm not even gonna tell u what the estimate was. U would laugh but then be concerned like who did pay that? Wow. Little old ladies beware
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April 2023 by Charles Norris
Excellent service and honestly. These guys are great. Unfortunately I wasn't fully prepared for the extensive unexpected damage on my car today. But I will be back!!
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April 2023 by Kimberly Nardozi
They were fast experienced and most importantly honest about everything that was going on with my vehicle I was in and out within an hour:-) I would recommend Big Al's to anybody!
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April 2023 by steven lasseter
Little pricey but get you in quick and most times same day
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February 2023 by Vanessa Alston
I always get my oil changed there and it's always about 20 minutes and that's a good thing.Service: Oil change
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January 2023 by Ty E.
I truly appreciate the employees at Big Al’s #12. They have always gone above and beyond to do an exceptional job on all the vehicles we’ve brought in over the years. We wouldn’t trust any other place to do what they’ve done. They ensure the job is done correctly and in a timely manner and will point out what they’ve done to show you it was replaced/fixed/filled. The atmosphere is friendly and clean and the gentleman remain very professional. Thank you for taking care of us over the years.Services: Wheel alignment
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December 2022 by Edwin Roberts
I have relied on this facility to perform all muffler and exhaust modifications on both my Dodge Charger RT and my Mustang GT. Chris has been my primary point of contact and he always goes above and beyond to ensure that I have a good experience. Customer service is always a focus of their location and their knowledge and expertise is also phenomenal. I have also had pleasant encounters with other members that work at this location and they all demonstrated great customer service and a lot of knowledge as it relates to muffler and exhaust installs. I will continue relying on this business for my muffler and exhaust options.
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November 2022 by D W
They did a great job, was not a planned repair. They got me in and out in a reasonable amount of time. Wish it coulda been cheaper, but car repair never is!!! Car drives like new...Services: Auto brake repair
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October 2022 by Nelson Velasquez
I Have been coming here for years and the truth remains these guys can be trusted. Chris and his team of mechanics are very knowledgeable and helpful. I have received an accurate diagnosis every time. You can tell these guys genuinely care.
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October 2022 by David Major
I want there to have a muffler that was a direct replacement. Chris wrote up an estimate saying that it was $170 the book called for 1.9 hours to put a muffler on that I was supplying simply trying to rip me off .. I went to meineke down the road and they put it on for $55
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October 2022 by Moses Rogers
Chris and his team are great!Update (1yr later): I am still very happy with this team. Very personable, relatable, and knowledgeable. I will continue to come here for my vehicles’ special needs. ?Service: Auto exhaust system replacement
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September 2022 by H P
They did a great job, was not a planned repair. They got me in and out in a reasonable amount of time. Wish it coulda been cheaper, but car repair never is!!! Car drives like new...Services: Auto brake repair
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August 2022 by RJ Desmond
Brought my car here to have exhaust work done. Overall had an excellent experience, the staff is friendly and knowledgeable and the prices are very reasonable. If I could give more than 5 stars I would!
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July 2022 by D P
They did a great job, was not a planned repair. They got me in and out in a reasonable amount of time. Wish it coulda been cheaper, but car repair never is!!! Car drives like new...Services: Auto brake replacement
