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February 2024 by Maria Mercedes
Very nice people and they do a very good job. I recommend them!They are very serious about their work and they are not expensive!!
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August 2023 by Joe Schneider
Awesome as always. Bobby & Brian are great guys and very trustworthy. Been going there for years and never had a problem.
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July 2023 by Kareen Gordon
I went there this morning to inquire about a inspection and I attempted to park my car on their property and a mechanic starting waving his hand at me as I roll down my window he said really rude to me don't park there he could have been more respectful cause it wasn't like it was any sign there to say don't park there..After that I just drove off and took my business elsewhere.
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July 2023 by Kathryn Hawthorne
I was in Chesapeake from out-of-town and took a car to this shop for a pre-purchase inspection. They were exremely friendly, helpful, and trustworthy. They really took the time to explain the potential issues that they found with the car and their pricing was amazing- maybe even too cheap! If I didn't live so far away, I would be a customer for life! I couldn't recommend them enough!Service: Vehicle Inspection
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July 2023 by Emil Ishley
Awesome group of guys! Got me in day of for a vehicle inspection.
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May 2023 by Kathryn M.
This automotive shop is literally 100 yards away from my workplace. I have several family members and friends that take their vehicles here for multiple reasons. I dropped my car off here for an oil change on a weekday. They had it ready in a couple hours. When I got home I realized they didn't place a reminder sticker on my windshield. I also saw that my car did not automatically reset the oil change life. I called and spoke with Brian. He was super helpful, pleasant, and knowledgeable with me. He told me to stop by the next day & they would take care of everything. Well, he sure did. They actually ran out of stickers and he gladly placed one on the windshield for me. He also reset my oil life meter. I had a couple questions about my tires and he took time out to explain what I wanted to know. I'll be taking my vehicle here from now on is an understatement!
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March 2023 by Steve Jamison
Great customer service and good prices! Everyone at the shop was amazing!
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February 2023 by jena rice
You can be sure that you will get an honest assessment and the price will be reasonable. They stay busy because they are honest and do great work!
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February 2023 by Jill Paradise
We have used Betteron & Whitlow for all of it...collision repair, mechanical and inspections. Top notch. Great place tucked away but easy to get to and worth going to! Bob (aka Robert) great to work with!
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December 2022 by Stephanie Austin
Super nice people; however, I took my vehicle to get speedometer calibrated for a speeding ticket and they charged me $70 and did not even test it above 60 mph - they tested by driving the truck and using the GPS on a phone. That does not help me since the ticket was for over 60 mph. What a waste of money!
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November 2022 by Leslie Rogers
Tried for a week to get an inspection in Norfolk, but everyone wanted me to leave my car for several days. My brother suggested calling here and was in and out out in an hour! This is my new go-to place for inspections. Friendly staff and awesome service. Thank you so much!Service: Vehicle safety inspection
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November 2022 by Leanne R.
Great mechanics and even better people. I have had several issues with my truck over the past few years (the joys of an aging vehicle), and they have always been honest, no hassle and genuinely kind. My last inspection would have been done in under an hour if I had not been standing there talking and asking questions the whole time. ...did I mention they are just really good people?! I would recommend them to anyone.
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October 2022 by Ryan Waltrip
I'm 3rd generation Betterton and Whitlow. My grandpa said the people there where honest and reasonably priced, and he was spot on. I've been taking my cars/trucks there for year and am proud to refer people to them any day of the week.Service: General repairs & maintenance
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July 2022 by Stephanie Toni
I was greeted warmly this morning by a gentleman named George. I asked if it was possible to wait for a car inspection and he got my car back in no time. He was friendly and made me feel valued as a customer. I will definitely return for future auto needs!Service: Vehicle Inspection
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May 2022 by T W
I had trouble finding a place to get a vehicle inspection and found this place by accident and boy am I glad I found them! Unlike larger establishments that had a 30 day wait list, the gentleman who answered the phone told me to get my car there before lunch and they'd get me in. I arrived as told and was out if there in about an hour. I can't tell you anything about repairs but if I do need work done on my car, I'm going here and will let you know how that went. A+ for the inspection and they didn't make up little faults to get money out of me. I appreciate the speed, the honest work and the price.
